Contract
Aston Carter
Fort Collins, CO, USA
Job Title: Customer Service Associate Job Description We are seeking a detail-oriented Customer Service & Invoice Support Specialist to join our team in a high-volume shared services environment within a manufacturing plant. This role is contract-based, with an anticipated duration of 6 months to 1+ year, and focuses on invoice research, vendor communication, and ERP system navigation. Responsibilities Monitor and manage a shared services email inbox, responding to vendor and internal inquiries daily. Research invoice issues, discrepancies, and aging items within SAP and related systems. Provide accurate and timely feedback to vendors and internal stakeholders. Support invoice processing and follow-up within ERP systems (SAP; Basware experience a plus). Track and manage inbound and outbound email correspondence independently. Serve as backup support within a plant environment as needed. Collaborate closely with the team lead and shared services team to meet...

