4 communications services analyst jobs found

Description This person will be managing the monthly invoices for leased vehicles and equipment. This position will have more responsibilities than just processing invoices. Collaborate with the asset management team to confirm lease or bank activation and ensure all validations are complete before invoices are approved for submission. This Analyst will be working across multiple teams/departments and lease companies so there will be a lot of communication and follow up. Respond to requests from bank executives to determine if invoice has been submitted and answer questions regarding payments or provide further research. AP Analyst will also work with other departments/teams to create internal validation/verification processes within current ERP system. Additional Skills & Qualifications High School Diploma required Associates or Bachelors Degree preferred 2-4+ years in Accounts Payable or related field Proficiency in accounting/ERP software Strong...

Job Title: Customer Service Representative 3 Job Description As a Customer Service Representative 3, your primary role is to engage with customers to provide information, resolve inquiries about products and services, and address complaints effectively. This position involves both inbound and outbound interactions, ensuring customer satisfaction through problem resolution and follow-up. Responsibilities Resolve customer service or billing complaints by exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Maintain records of customer interactions and transactions, detailing inquiries, complaints, comments, and actions taken. Obtain and examine all relevant information to assess the validity of complaints and determine possible causes. Promote and solicit...

Job Title Assistant Director - Call Center/Communications Department MT One Stop Salary $59,724 - $74,355; commensurate with experience Job Summary/Basic Function Serves as a direct report to the Associate Director MT One Stop. Provides leadership and management for the in-house call center handling more than 35,000 calls per year. Recruits, hires, trains, supervises and evaluates for 4 call center agents including the management of temporary staff during peak times of the semester. Develops training modules for initial and on-going training and development. Investigates and resolves escalations that arise from students, parents, or university staff, assigns follow-up to staff as needed; determines call center operational strategies through data analysis, conducting needs assessments, capacity planning, and establishing efficiency and customer service standards. Develops and implements quality assurance programs, training, and monitoring staff performance. Serves as the...

Overview LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions. Job Summary: The Temp, Associate Biospecimen Project Manager will be the centralized point of contact to drive biospecimen lifecycle management and resulting analytical data from clinical studies Responsibilities: Drive biospecimen...