1 customer experience representative jobs found

Support the execution and technical operations of event-based marketing technology programs, including data capture systems, mobile devices, connectivity troubleshooting, and remote support for live activations. What You’ll Do Support lead generation, data capture systems, and event technology for GM experiential marketing programs Provide on-site and remote technical support during live event activations Troubleshoot and resolve technical issues related to devices, connectivity, and event technology platforms Assist with setup and configuration of event technology equipment (tablets, scanners, RFID readers, etc.) Diagnose connectivity issues including WiFi and cellular networks Manage basic system QA, reporting, and data validation tasks Support event setup, execution, and post-event technical processes Document support issues and escalate complex problems when necessary Work with internal teams and external vendors to ensure smooth event execution Assist with...