Contract
Openkyber
Atlanta, GA, USA
ANALYTICS CONSULTANT(CX Analytics/Journey/Cohort/SQL/BigQuery/AI/ROI)- REMOTE role 6-12 MONTH INITIAL CONTRACT 2 INTERVIEWS KEY RESPONSIBILITIES: Responsible for data mining, exploratory analysis, strategic analytics, customer experience economics analysis, hypothesis development, journey and cohort analysis, experimentation support, insight generation, AI-enabled analytical support, and impact measurement related to end-to-end customer experience. Workstream will emphasize advanced analytics capabilities over traditional data science and will leverage approved enterprise tools and platforms, including Google BigQuery and approved AI-enabled analytical tools such as Claude and Gemini, subject to policies and governance. Perform data mining, exploratory analysis, and strategic analytics across customer experience, finance, and journey-related data sets. Identify opportunities across systems, policies, procedures, and service interactions that affect customer experience...

