Contract
NavitsPartners
Milwaukee, WI
Job Title: Customer Service Project Manager Reports To: Senior Program Manager Department: Guest Services / Customer Care (Digital) Duration: 6 Months (Contract) Location: Bolingbrook, IL (Hybrid) Position Summary We are seeking an experienced contractor to establish and operationalize the intake and orchestration function within a Guest Services organization. This role will act as the central entry point for all incoming initiatives, ensuring work across AI, product, operations, and process improvement is properly captured, structured, prioritized, and tracked through execution. The ideal candidate will quickly integrate into the environment, operate independently, and build a scalable framework that enhances visibility, alignment, and accountability across workflows. Core Responsibilities Serve as the centralized intake point for all Guest Services initiatives, ensuring visibility and tracking of incoming work across all focus areas. Define...

