Contract
Rohnium Inc
Indianapolis, IN, USA
Role: Helpdesk Analyst Location: Indianapolis IN, 46204 (Onsite) Type: 12+ Months contract Client: State of Indiana – Job ID – 785852 Interview type: In-Person Job Description The Immunization Helpdesk Analyst provides technical and customer support for immunization information systems (IIS), focusing on data integrity issues such as de-duplication and bad merges. This role ensures accurate immunization records and supports healthcare providers, public health staff, and end-users in resolving data discrepancies and system-related issues. Essential Duties/Responsibilities: Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality. Investigate and resolve duplicate patient records and bad merges in the immunization registry. Use data tools and matching algorithms to identify and correct data integrity issues. Escalate complex data issues to technical teams or...


