Contract
Atrium
Boston, MA, USA
The Senior Manager, Knowledge Management, sits in the Program Quality Team in Vertex’s North America Commercial Patient Support Center of Excellence (NAC PS COE) and is responsible for supporting multiple disease area Patient Support Programs in the strategy, development, and updating of all critical standard operating procedures and work instructions. Reporting to the Director of Program Quality, the Senior Manager, Knowledge Management will play a meaningful role within the PS COE Program Quality Team and will support all aspects of knowledge management. **This is a 6-month contract. Key Responsibilities: Responsible for all document management and maintenance for the NAC Patient Support Department and management of the team who: Creating and Maintaining Documents: ensuring the Patient Support team’s written policies and procedures (Manuals, SOPs, WIs, Job Aids, etc.) are cohesive and reflective of current practices. Document Control: storing documents,...

