Contract
Aston Carter
West Des Moines, IA, USA
Job Title: Operations Specialist Job Description The Operations Specialist is tasked with reviewing incoming documentation, evaluating its completeness, and making accurate and timely decisions to progress work through various stages of the process. This role demands strong attention to detail, independence, and a commitment to achieving daily quality and productivity targets. Responsibilities Review and evaluate incoming documents for accuracy and completeness. Establish application or policy data within internal systems. Make timely decisions to route work to the next step based on established procedures. Accurately key data with minimal errors while maintaining productivity metrics. Follow documented procedures for processing annuity applications and related workflows. Communicate proactively with management regarding issues, trends, or process improvement opportunities. Follow up on outstanding information and request missing requirements as needed....

