Contract
Sapphire Recruitment
Syracuse, NY, USA
Warranty Customer Service Representative Pay Rate: 19.00/hour Sapphire Recruitment is seeking a dedicated Warranty Customer Service Representative to join a dynamic team supporting pre-delivery and after-sale customer needs. This is an excellent opportunity for someone with strong communication skills and a customer-first mindset. Key Responsibilities: Process warranty claims and maintain accurate case documentation Communicate warranty coverage updates to distributor partners Support customers with product registration and online navigation Register equipment on behalf of homeowners as needed Correct and update product registration details Ensure product model and serial numbers are properly entered into the system Respond to inquiries via phone and email, and redirect to appropriate teams when necessary Qualifications: High School Diploma or GED 2+ years of customer service experience Proficiency in Microsoft Word,...

