Full time
Medina County
Medina, OH, USA
General Description The Support Technician position provides advanced technical support and exceptional service to County staff across multiple departments. Reporting to the Operations Manager, this role ensures reliable system performance, resolves complex technical issues, and contributes to ongoing improvements in the County’s technology environment. The ideal candidate is a hands-on problem solver who enjoys working collaboratively, communicates effectively, and takes pride in helping others make the most of their technology. Essential Job Functions Provide daily technical support to County staff, ensuring reliable performance of systems, applications, and devices. Support and maintain both Windows and Linux environments, including servers and desktops. Troubleshoot and resolve complex technical issues related to hardware, software, and network operations. Assist in the planning and implementation of new services, features, and upgrades. Respond promptly and...

