Institute of Data
  • Master AI Tools
  • Find Jobs
  • Career Consultation
  • Job Alerts
  • Post a Job
  • Employers
  • Sign in
  • Sign up
  • Master AI Tools
  • Find Jobs
  • Career Consultation
  • Job Alerts
  • Post a Job
  • Employers

129 customer support representative jobs found

Refine Search
Current Search
Full time customer support representative Massachusetts
Refine by Specialisation
Management  (34) Consultants  (16) Engineering - Software  (11) Business & Systems Analyst  (8) Help Desk & IT Support  (5) Product Management & Development  (5)
Programme & Project Management  (5) Security  (3) Developers & Programmers  (2) Architects  (1) Database Development & Admin  (1) Engineering - Networks  (1) Network & Systems Administration  (1) Web & Interaction Design  (1)
More
Refine by Country
United States  (129)
Refine by City
Boston  (80) Lowell  (6) Quincy  (6) Cambridge  (5) Waltham  (3) Brookline  (2)
Woburn  (2) Attleboro  (1) Auburn  (1) Billerica  (1) Braintree  (1) Burlington  (1) Chicopee  (1) Framingham  (1) Grafton  (1) Leominster  (1) Marlborough  (1) Maynard  (1) Medford  (1) Middleborough  (1)
More
TN
Full time
 
Customer Support Representative
The Nagler Group Billerica, MA, USA
Customer Support Representative – B2B / Industrial Products Wilmington, MA | Hybrid (4 days onsite, 1 day remote after training) $55,000–$65,000 base + 5% bonus | Full-Time, Permanent About the Opportunity We are partnering with a rapidly growing, independently owned sales and service center that is seeking candidates with 1-3 years of B2B customer service, inside sales, or order management experience. What You’ll Do Respond to customer inquiries via phone, email, and electronic ordering systems (EDI, e-Store) regarding quotes, order entry, delivery timelines, and stock availability Develop deep product knowledge of the organization’s valves, fittings, and other industrial components Troubleshoot and resolve issues quickly while maintaining professionalism and customer trust Partner closely with the sales team to fulfill complex customer needs Maintain accurate documentation for orders, quotes, certifications, and customer records Track...

Dec 25, 2025
BR
Full time
 
Administrative Assistant - Boston MA
Blue Rose Consulting Group, Inc. Boston, MA, USA
Administrative Assistant Location: On-site – Boston, MA (Federal Protective Service facilities) Make an Impact Where It Matters Most Blue Rose Consulting Group, Inc. (Blue Rose) is seeking a dependable and detail-oriented Administrative Assistant to support senior leadership and operational teams within the Federal Protective Service (FPS), Department of Homeland Security. This on-site role is essential to day-to-day mission execution, public-facing coordination, and secure administrative operations supporting Region One. You will serve as a primary point of contact for leadership offices, manage sensitive information, and ensure smooth administrative workflows in a secure federal environment. What You’ll Do As an Administrative Assistant, you will: Screen and route calls and visitors for FPS leadership, including the Regional Director, Deputy Regional Director, and division chiefs; independently handle routine information requests Receive and assist...

Jan 02, 2026
Ma
Full time
 
Trust Operations Associate
Manulife Boston, MA, USA
Trust services is looking for a Trust Operations Associate to join our dynamic Trust Reconciliation team. The ideal candidate will be a highly motivated & passionate professional who has background experience in US retirement/operations, process design, risk mitigation and a proven ability to work closely with various partners. This individual will play a key role in supporting daily Trust functions while also contributing to processes/initiatives that position our business for the future. This is an exciting opportunity for a motivated professional who thrives in a fast-paced environment, values collaboration, and is eager to make an impact. Key Responsibilities Prepare and review daily cash reconciliations, ensuring receipts, disbursements, taxes, and lockbox accounts are all reconciled and in balance by the close of business. Identify out of balances and take proactive steps to resolve all breaks daily. Monitor and manage incoming/outgoing money for...

Jan 02, 2026
Lensa
Full time
 
Nurse Case Manager - Senior Care Options - Lowell
Lensa Lowell, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Fallon Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Overview About us: Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities...

Jan 01, 2026
SH
Full time
 
Physical Security Associate - On-site - Quincy, MA
Santander Holdings USA Inc Quincy, MA, USA
Country: United States of America It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make The Associate, Physical Security is responsible for managing life safety & physical security activities for assigned facilities. Responsibilities include oversight and management of contract security staff and the buildings critical security systems (access control, CCTV and Alarm). Accountable for developing and implementing security & life safety...

Dec 31, 2025
HS
Full time
 
Business Development Specialist
Halperns' Steak and Seafood Taunton, MA, USA
Welcome to Halperns Steak & Seafood ! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Business Development Specialist New England Area Welcome to Halperns’! The dedicated employees who work at Halperns' are passionately committed to this business and the customers they serve. Being part of Halperns' means being part of something important, something unique, and something special. This commitment is made clear by the superior meat and seafood specialty products we distribute. There's a seat at our table for you… What we offer: Medical, Prescription Drug, EFAP Benefits after 30 days of employment Dental, vision and other voluntary plans Pre-Tax Saving Accounts Profit Sharing Family culture and career advancement opportunities Position...

Dec 31, 2025
Pf
Full time
 
Senior Director, Enterprise Architecture
Pfizer Cambridge, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Pfizer. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Role Summary The Sr. Director, AI & Data is responsible for directly overseeing and organizing wide-reaching Pfizer initiatives through digital-wide initiatives, or via horizontal platforms and products. As an individual contributor, your primary impact is through your direct work. As a people manager, you are responsible for leading and directing your team to accomplish wide-reaching strategic goals. You are a widely recognized expert in your technical domain able to articulate...

Dec 29, 2025
Lensa
Full time
 
Epic App Analyst I - HB- Remote
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Beth Israel Lahey Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting to the Executive Director of Epic Patient Financial Services – PB, the Senior Epic Operations Analyst serves as the preeminent Epic analytical resource tasked with improving revenue results and operational efficiencies for all One BILH Epic Professional Billing Revenue Cycle entities. Due to its unique involvement across a wide scope of...

Dec 27, 2025
Lensa
Full time
 
Construction Manager, North America Construction Manager
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Amazon. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Description Amazon is looking for a Construction Manager who will be responsible for project management of building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. Construction Managers are responsible for construction of new Fulfillment Centers (FCs) in the US as well as renovations & tenant improvements at existing FCs. Construction Managers will also handle the implementation of the...

Dec 27, 2025
Pf
Full time
 
Senior Director, Enterprise Architect - PGS & MFG
Pfizer Cambridge, MA, USA
Role Summary The Sr. Director, Pfizer Global supply chain is responsible for directly overseeing and organizing wide-reaching Pfizer initiatives through digital-wide initiatives, or via horizontal platforms and products. As an individual contributor, your primary impact is through your direct work. As a people manager, you are responsible for leading and directing your team to accomplish wide-reaching strategic goals. You are a widely recognized expert in your technical domain able to articulate clearly to a deep technical level and you are equally comfortable with forming business objectives and producing clear business-facing outcomes. This role reports to the VP of Enterprise Architecture which is responsible for the enterprise wide architecture. Key accountabilities: Lead a team of architects responsible to support business strategies and priorities across all domains in Pfizer supply Chan and Mfg. functions Deliver Enterprise Architecture Outcomes including creation...

Dec 27, 2025
MB
Full time
 
Help Desk Analyst I
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Help Desk Analyst I provides IT technical support to users working on site or remotely as a first and intermediate level of support. The Help Desk Analyst I plays a pivotal role in the IT Department’s customer service strategy. As the first and intermediate line of support, the Help Desk Analyst I responds to calls, emails, and tickets in a professional and supportive way attempting to resolve as many requests as possible or assigning them to the next level of support within the organization....

Dec 26, 2025
SH
Full time
 
Associate, Business Control & Risk Management (AML/KYC)
Santander Holdings USA Inc Boston, MA, USA
Country: United States of America It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make The Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework. Specifically, the Associate will be supporting and advising Relationship Managers...

Dec 26, 2025
Ma
Full time
 
Sales Support Specialist
Manulife Boston, MA, USA
The Sales Support Specialist is an exciting opportunity for individuals to join a dynamic team in a company that’s transforming the life insurance business with customer solutions like our innovative wellness program, Vitality, that supports our mission to make life insurance easier to buy, and fun to own. Incumbents will gain life insurance knowledge and technical expertise and be a part of a team that is critical in supporting the Insurance pre-sale process and helping the overall Sales & Distribution team achieve strategic priorities, initiatives, and sales goals. This role will focus on a variety of topics relating to the life insurance sales process, including product information, case design, illustrations, outbound/inbound communications, the new business and underwriting process, and various tools and resources. Who are we looking for? Driven individuals that are eager to impact the sales process. Team players that enjoy working together on...

Dec 26, 2025
FE
Full time
 
Retail Customer Service Associate
FedEx Office Braintree, MA, USA
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES : (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)...

Dec 25, 2025
Cushman & Wakefield
Full time
 
Sr. Account Director
Cushman & Wakefield Boston, MA, USA
Job Title Sr. Account Director Job Description Summary The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract while leading the account team. Scope typically covers multiple geographic regions within Global Occupier Services (GOS) across two or more service lines and in the range of five to ten million dollars in revenue. Job Description Sr. A ccount Director Travel: _X_ Yes ___ No Expected travel: 25-50% POSITION SUMM A RY The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering...

Dec 25, 2025
Renuity
Full time
 
Service Technician
Renuity Woburn, MA, USA
Service Technician - Woburn, MA! $25/hr-$30/hr - 7am start M-F! Our Vision: The most trusted name in home improvement, providing every homeowner with a seamless journey to a home they love. Our Mission: Create value for our stakeholders by elevating customer expectations across our industry and consistently delivering best-in-class home improvement services. We accomplish this through tech-enabled innovation, industry-leading talent, and a company-wide commitment to seamless customer experiences. Our Values: We at Renuity strive to instill and maintain our core values, by being: Collaborative – We get further, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork. Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers. Principled – We do the right thing – no matter what. We go to great lengths...

Dec 25, 2025
EV
Full time
 
Oncology Sales Representative - Boston/Hartford
EVERSANA Boston, MA, USA
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our...

Dec 24, 2025
Lensa
Full time
 
Inside Sales Representative (Remote)
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for SCRAM Systems. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Summary We are looking for a natural communicator who thrives in a fast-paced sales environment. As an Inside Sales Representative with LifeSafer, you’ll help people get back on the road and back to their lives—while building a rewarding career in a supportive, team-driven environment. You’ll handle inbound calls from customers who are ready to take the next step, guide them through our proven sales process, and schedule installations for one of our many safety devices....

Dec 23, 2025
MB
Full time
 
Data Strategy Senior Director
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Data Strategy Senior Director plays a pivotal role in shaping an organization's approach to data management and utilization. This leadership position is responsible for developing and executing comprehensive data strategies that drive business decisions, enhance operational efficiency, and foster innovation. By collaborating with cross-functional teams, the Senior Director, Data Strategy ensures that data governance, analytics, and reporting frameworks are aligned with the...

Dec 23, 2025
MB
Full time
 
Deputy Chief of Quality, Compliance & Oversight
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Chief of Quality, Compliance, and Oversight (QCO) is a senior executive who partners with the Chief of QCO in leading the Office of Quality, Compliance, and Oversight in achieving QCO’s mission of making the MBTA safer and more reliable through industry leading Quality Management Programs, Document Management Programs, Regulatory Compliance Programs and continuous improvement projects. This role not only provides strategic oversight of the development, implementation, and close-out of...

Dec 22, 2025
STR
Full time
 
Senior Program Manager
STR Woburn, MA, USA
About the Team The Sensors Division at STR focuses on technology development for advanced sensor systems and platforms in support of national security. At STR, Defense Systems Researchers study complex defense technologies and systems by developing representative, physics-based models, analyzing data, developing metrics of performance, and evaluating against mission requirements. In addition, the researcher will often integrate the algorithms and control systems that are critical to operations of modern defense systems. The Systems Autonomy, Analysis, and Modeling (SAAM) Group within the Sensors Division studies and develops novel concepts for the next-generation ground-based, airborne, and space-based RF and EO/IR sensor systems and platforms. We perform systems and operational analysis using a combination of low, medium, and high-fidelity modeling, simulation, and analysis tools to inform systems designs and development. Our main customer focus is on Air Force, Navy, and...

Dec 22, 2025
MB
Full time
 
Deputy Chief Information Officer
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Chief Information Officer (Deputy CIO) leads the core Technology functions of Enterprise Applications, Information Management, Infrastructure & Operations, Enterprise Client Services, and Technology Project & Change Management. The Deputy CIO is responsible for evolving and leveraging best practices for the delivery of technical systems at the MBTA to meet operational and rider needs. The Deputy CIO works with technology team leads to ensure that technology...

Dec 22, 2025
Ry
Full time
 
HR Business Partner III - REMOTE
Ryder Boston, MA, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The HR Business Partner III is the strategic partner who will deliver HR programs and solutions in support of both short term and long term business goals for a Ryder division, vertical, region or function. This role will work in collaboration with Ryder's internal customers, HR Communities of Excellence (COE), Employee Services, Labor Relations, and other HR Business Partners by: partnering with Ryder's internal customers to create and implement innovative business strategies; being a true thought partner and proactively anticipating business cycles; fostering leadership success and being experts in change management; and, enabling smart decisions by leveraging business data, metrics and external market insights. Essential Functions Demonstrates a working knowledge of the business and takes a consultative approach in...

Dec 22, 2025
VI
Full time
 
Regional Infusion Services Director - CT, MA, VA Region
Vivo Infusion Waltham, MA, USA
VIVO Infusion, LLC Regional Infusion Services Director Connecticut, Massachusetts, Virginia Region Vivo Infusion is searching for an experienced and dynamic sales leader with a background in Healthcare and/or Pharma to help drive our presence in Connecticut, Massachusetts, and Virginia! This is an incredible opportunity to make an impact in your community by helping us bring Vivo Infusion's exceptional level of patient care to the surrounding areas. As a Regional Sales Director, you will be at the forefront of this mission, building and leading a high-performing sales team to expand our reach and grow our business strategically. The Regional Infusion Services Director is responsible for leading and managing a team of Regional Infusion Sales Specialists within a defined geographic territory. This role is critical in driving regional growth, fostering strategic partnerships with healthcare providers, and ensuring alignment with corporate objectives. The Director...

Dec 21, 2025
  • Home
  • Master AI Tools
  • Contact
  • About Us
  • Terms & Conditions
  • Industry Training
  • United States
  • Australia
  • Singapore
  • New Zealand
  • Industry Jobs
  • Find Jobs
  • Create Resume
  • Sign in
  • Career Consultation
  • Facebook
  • LinkedIn
© Institute of Data. All rights reserved.