Full time
First National Bank of Omaha
Kearney, NE, USA
At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary Of The Job Provide front line supervision to personnel and ensure all policies and procedures are followed as directed by Manager. Make recommendations and assist Manager in the planning, prioritizing, monitoring, coaching/development, and performance reporting of the work of the Relationship Associates. Assist in the identification and implementation of enhancements to department procedures/protocol, training, and technology. About This Role Develop and maintain a comprehensive knowledge of the Relationship Associate role. Continuously evaluate workloads and priorities across all assigned Regions; assign available resources to meet workflow deadlines as needed. Monitor RA productivity volumes through capacity reporting. Research and resolve escalated issues from team...

