Part time
DIRAD TECHNOLOGIES INC
Clifton Park, NY, USA
Description: DiRAD offers a fully staffed Contact Center that can accommodate on premise and remote agents. We combine our customer service and technology expertise to deliver a world-class Customer Experience (CX) for customers of our clients in government, health care, and business. This Part Time Customer Service Representative position will assist inbound callers with program inquiries and website utilization. Reliability and flexibility are both crucial for this role. Full training is provided! Regular Weekly Shifts: Saturdays from 3:00 pm to 8 pm/close Sundays from 10:30am to 3:30 pm Additional shifts may become available during the week as business needs arise Training will be Monday through Friday from 8am to 4pm and is approximately 2-3 weeks in duration Compensation: From $18.00 per hour Requirements: Main Duties & Responsibilities: Answer inbound calls and emails from system users Perform outbound calling to program participants for...


