Part time
Housing Works
New York, NY, USA
Compensation: $18/hr Overview: The Customer Engagement Associate works to provide first-rate customer and donor services, maximizing sales and to support the daily operations of the store. Responsibilities: Responsible for opening and closing of the store in the absence of the Store Manager. Utilize Housing Works’ tools to ensure store operations and standards are met. Responsible for ensuring compliance with all Housing Works’ policies and procedures. Constantly review store environment to improve operations and merchandising. Ensure that store uses daily focus with staff/volunteer deployment, sales goals, special promotions, and daily to-dos. Work closely with Management to train and develop skills of all employees and volunteers to ensure that all fully understand standards, organizational goals and direction. Ensure staff and volunteers have been thoroughly trained on register operations, visual merchandising techniques, and store maintenance...

