Part time
The University of Kansas
Lawrence, KS, USA
Position Overview The Student IT Support Technician position is responsible for working as a part of a team to provide technical support for end users at the University of Kansas – Lawrence Campus. This position must be able to work during the following days/times: Monday through Friday, 8am to 5pm. Job Description 30% - Provide support to campus support staff when requested. 20% - Install, upgrade, image, and configure computer hardware and software. 20% - Troubleshoot hardware and software issues. 10% - Maintain accurate hardware inventory. 10% - Provide basic technical support via phone, email, chat, or in person. 5% - Create and update support tickets in ticket management system. 5% - Perform special projects and other duties as assigned. Required Qualifications Able to work a minimum of 12 hours per week as stated and evidenced by application materials. Experience using or managing Windows, Mac and/or Linux operating systems as evidenced by...


