Full time
The Garland Company
Cleveland, OH, USA
Position/Title: Technical Services Manager Exempt/Non-Exempt: Exempt Reports to: Manager of Technical Services and Warranties GENERAL SUMMARY OF POSITION: The Technical Services Manager is responsible for providing expert technical and architectural support to the salesforce. This role involves providing in-field consultation and assistance to roofing contractors, general contractors, design professionals, etc. regarding product application and problem jobs. The Technical Services Manager serves as a primary technical resource to ensure the successful execution of complex roofing and waterproofing projects across the United States and Canada. CORE & ESSENTIAL: TASKS: Provides consultation or expert advice to the salesforce, contractors, customers, etc. concerning the products, product/roof system approvals, competitive information and roofing techniques Assist the salesforce in trouble-shooting and creative problem-solving by traveling to job sites...

