7 agent support representative jobs found

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Sedgwick. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial...

Position Summary The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service quality, workforce management, operational efficiency, SLA compliance, and continuous service improvement within a structured federal IT environment. UCC Supervisor to oversee public-facing contact center operations supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD). Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities Responsible for overall project management of complex, multi-task IT contact center operations. Plan, organize, and manage groups of employees engaged in technical and customer service duties. Provide administrative and technical direction to...

Position Summary The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service quality, workforce management, operational efficiency, SLA compliance, and continuous service improvement within a structured federal IT environment. UCC Supervisor to oversee public-facing contact center operations supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD). Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities Responsible for overall project management of complex, multi-task IT contact center operations. Plan, organize, and manage groups of employees engaged in technical and customer service duties. Provide administrative and...

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. MEP Coordination Program Manager - Remote(Central/Eastern/Mountain Time Zones) Mechanical - Electrical - Plumbing SME Required CBRE Global Workplace Solutions (GWS) is seeking anexperienced MEP Coordination Program Manager (or Project Engineer/Project Manager leading MEP Coordination) to support new construction andspecial programs across North America. This remote role partners closely withDesign & Construction, General Contractors, OEMs, and site teams to ensureseamless integration of Mechanical, Electrical, Plumbing, and BMS systems. EBMSMEP Program Manager Coordinator shall coordinate on the Inspection & TestPlans (ITP) for MEP (including commissioning), BMS & Fire with sitespecific construction teams including but not limited to: 1) Owner'sConstruction Quality Control Plan (CQCP) Team, 2) GC's MEP Coordinator, 3)Owner's...

Job Description The Role GM's Cybersecurity Team safeguards the company's global information assets, networks, and infrastructure. Our mission is to proactively defend GM against evolving cyber threats through strategic leadership, technical excellence, and innovative risk management. We seek cybersecurity professionals with advanced expertise, capable of driving enterprise security initiatives and influencing organizational resilience. As a Senior Security Software Engineer, you will design, lead, and deliver secure, scalable integration services that connect our cyber ecosystem (SIEM, EDR, IAM, SSPM, CSPM, ITSM, cloud) and activate AI/LLM capabilities to accelerate detection, response, and risk management. You will drive architecture for critical services, mentor developers, and partner across SecOps, SOC, Platform, and Data teams to ship measurable outcomes. What You'll Do Own architecture & delivery for complex integration services (APIs,...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY delivers unparalleled tech consulting services in data strategy, business intelligence, digital, machine learning and Artificial Intelligence. We support and enable big ideas, always with the ambitions to keep doing more. The opportunity We are seeking a Data Engineer with strong semantic data engineering capabilities — someone who can design and build modern data pipelines while also implementing semantic frameworks (ontologies, taxonomies, and knowledge graphs) that enable agentic AI and intelligent data products. In this role, you will work at the intersection of data engineering, knowledge representation, and AI enablement, helping create a context layer that allows AI systems to understand and reason over...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY delivers unparalleled tech consulting services in data strategy, business intelligence, digital, machine learning and Artificial Intelligence. We support and enable big ideas, always with the ambitions to keep doing more. The opportunity We are seeking a Data Engineer with strong semantic data engineering capabilities — someone who can design and build modern data pipelines while also implementing semantic frameworks (ontologies, taxonomies, and knowledge graphs) that enable agentic AI and intelligent data products. In this role, you will work at the intersection of data engineering, knowledge representation, and AI enablement, helping create a context layer that allows AI systems to understand and reason over...