163 associate community manager jobs found

The Digital Channels Product group?delivers online and mobile solutions for the Bank's clients, including consumers, small businesses, and corporates. As the Senior Digital Product Manager, you will be a thought leader around the execution of our digital strategy and responsible for prioritizing and managing the delivery of the Bank's online solutions. This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US. How you'll spend your time: Create product roadmaps for the Digital Channel using industry trends, market research, Voice of Client feedback, and input from key stakeholders. Manage multiple aspects of vendor relationships, especially exerting influence over vendors' product roadmaps to align with the Bank's priorities. Hold internal and external technology partners and vendors accountable to...

The Enterprise Fraud Strategy group provides bank-wide support for detecting, preventing, and investigating fraudulent activity across multi-channel payment systems. The Fraud Data Scientist reports directly to the Manager, Fraud Reporting & Analytics, supporting business reporting and analytical needs for fraud initiatives. The Fraud Data Scientist works as a member of a reporting and analytics team and utilizes tools for conducting analytics for managing fraud strategies, as well as creating reports consumed by LOB (lines of business) senior executives. This is a subset of the overall responsibilities which involves other multiple initiatives as assigned by Bank Operations leadership. This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US. How you'll spend your time: Work closely across the...

Become a part of our caring community and help us put health first Become a part of our caring community Humana is advancing its enterprise personalization strategy to deliver timely, relevant, and empathetic experiences across the member journey. As the Lead Product Manager for NBA Decisioning, within the Marketing Organization you will own the strategy, design, and governance of our Next Best Action capability-enabling real-time decisioning across channels, lines of business, and customer touchpoints to deliver key marketing objectives. Success in this role means transforming NBA into a mature technical capability that delivers measurable impact across Humana's member experience. You'll lead adoption across teams and channels, define how decisioning logic is structured to enable personalized, real-time decisioning that improves engagement, conversion, and health outcomes. Your work will enable scalable integration with enterprise platforms and data sources and provide...

Become a part of our caring community and help us put health first The RX Clinical Program Professional 1 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The RX Clinical Program Professional 1 work assignments are often straightforward and of moderate complexity. The RX Clinical Program Professional 1 (LPN) oversees medication therapy, strategy on comprehensive medication reviews, and prescription drug optimization in cases where patients are taking multiple medications. Drives health awareness with patients through Rx Education and targeted quarterly campaigns. Places outbound calls to confirm patients are taking drugs and provides counseling. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities and follows direction. Work is managed and often guided by precedent and/or documented...

Become a part of our caring community and help us put health first The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Forecasting Analyst supports the development of effective business staffing plans, workload forecasting, and resource allocation optimization for Contact Center and back-office operations. In this role, the Analyst analyzes workload and staffing impacts, collaborates with operations teams to enhance performance outcomes, and partners closely with the Workforce Management (WFM) team to proactively address risks to Service Level...

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Actuarial, Data Analytics Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash...

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description ID# JR-131422 Licensed Practical Nurse, Behavioral Health Home short Visits- PRN New Britain, Hartford, Wethersfield, Rocky Hill, and Glastonbury Day and evening weekend quick visits needed- not committing to a full shift! (Not caring for a whole wing of residents! Excellent extra money not working shift work!) Licensed Practical Nurse Behavioral Health At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting....

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: ID# JR-131422 Licensed Practical Nurse, Behavioral Health Home short Visits- PRN New Britain, Hartford, Wethersfield, Rocky Hill, and Glastonbury Day and evening weekend quick visits needed- not committing to a full shift! (Not caring for a whole wing of residents! Excellent extra money not working shift work!) Licensed Practical Nurse Behavioral Health At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home...

Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, define the roadmap, and oversee delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to enable real-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in close partnership with engineering, data science, AI, and business teams to develop solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores. Key Responsibilities Product Vision & Strategy Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for all...

The UMB Governance organization within Enterprise Technology Services (ETS) is comprised of IT leaders, project managers, architects, software engineers, and analysts coming from diverse background and experiences. Functionally, the Governance Organization provides guidance and oversight to IT processes, projects, capacity, and risk management functions to ensure appropriate strategies, policies and controls are executed effectively and efficiently. We share a strong commitment to ensure our enterprise-level systems are performing at peak capacity and we believe in fully supporting each other to achieve this goal. As a Senior Project Manager , you will lead multiple enterprise projects interacting with cross-functional teams comprised of internal & external technical contributors, IT managers and various other stakeholders. More specifically, you will provide project leadership for new system or feature implementations, systems upgrades, conversions, and migrations. You...

National Sales & Retention Executive Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. _?_ The National Sales & Retention Executive is responsible for both selling and renewing group business in national markets where the account is too small to justify use of a sales associate and an account management associate. New sales goals would typically be less...

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: This job will be responsible for helping patients to navigate and access medical care, community services/resources and develop healthy behaviors. The incumbent will act as a caring neighbor to help patients address the social, medical, and community problems that lead to poor health (social determinants of health). Will collaborate with medical providers to help patients deal with the 'real life' issues that keep them from staying healthy, help with tasks of getting medical care, and work on health goals by doing things like planning healthy meals and finding time to exercise. As a priority, interactions will promote, maintain, and improve the health of patients and their families. Provide social support, advocate for individuals and community health needs. Community outreach including home visits will be required. ESSENTIAL RESPONSIBILITIES Meet patients in a clinic or hospital and...

SENIOR RELATIONSHIP MANAGER-HEALTHCARE LENDING (REMOTE) The Commercial Banking team actively calls on businesses that typically have annual revenue up to $500MM. The objective of the group is to earn the title of trusted advisor and help these companies grow and prosper in our communities. This is an opportunity to be an early stage, integral member of a healthcare team and platform with aggressive growth plans. As the Sr. Relationship Manager-Healthcare Lending, you will be responsible for increasing the Bank's profitability by cultivating new commercial relationships and the expansion/retention of existing relationships. In this role you must utilize your credit acumen and be knowledgeable in non-credit products such as treasury management, virtual card, trust, etc. Successful candidates for this role will be resilient, agile, accountable, driven and self-motivated with the ability to operate independently and autonomously. This is a hands-on, team driven, roll up your...

As the Operations Manager II within Operational Risk team *, * you will collaborate across all business lines within UMB, to execute the overall strategy and direction of risk mitigation activities for Enterprise Bank Operations while delivering high level service to internal and external customers. Effective collaboration and communication with business partners, managers, and co-workers will ensure successful execution. This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City, MO or Dubuque, IA metropolitan areas and open to qualified remote candidates outside of the Kansas City and Dubuque areas but only within the US. How you'll spend your time: Own and actively monitor expenses, consistently striving to operate at or below current budget levels. Obtain and develop material knowledge of area functions that allows for informed and deliberate decision-making. Monitor and ensure the creation, maintenance and...

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. IFG is a subsidiary of Humana The Senior Organization Effectiveness Professional optimizes the effectiveness of a company, business unit, or team. Analyze the internal structure of the organization and create strategies to maximize employee work output and effectively utilize employee skills. The Senior Organization Effectiveness Professional work assignments involve moderately complex to complex...

Major Responsibilities: Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner’s retention and growth strategy Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partners Drive strong collaboration with Client Value Managers (CVMs), and our Center of Excellence partners to build strong business cases for renewal and growth of our large deals Lead quantitative & qualitative analyses to solve Gartner’s retention and growth challenges; partner with cross-functional teams to implement solutions Drive constant improvement and renovation/innovation of our processes and tools to improve quality and productivity, along with scaling the team’s operational model to deliver exceptional deal support. Own your actions, measure progress and lead initiatives/ complex projects to completion with...

The Commercial Card Product Group manages payment solutions for the Bank's clients, including small businesses and corporations. As the Payables & Business Card Product Manager, you will be a thought leader around the execution to expand and develop strategy to support UMB's Payables and Business Banking card solutions. Your primary focus will be Integrated Payables solutions for all segments under Commercial Banking with input from stakeholders and cross-functional teams. You will also engage with Supplier Enablement networks and analysis to increase customer spending for the Payables program, conduct market research and competitive analysis, define product features and functionality, and many other critical activities. This is a subset of the overall responsibilities which involves other multiple initiatives as assigned by Bank Product leadership. This role is hybrid (Mon thru Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open...

Become a part of our caring community and help us put health first The Principal Product Manager Conceives of, develops, delivers, and manages products for customer use. The Principal Product Manager provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. A high-performing, independent role dedicated to tackling cross-team, cross-functional technology and analytics problems in with a focus on innovation, action, and speed-to-market. Primary focus will be on ensuring complete and accurate diagnosis and follow up for our members. This role will work with 2-5 developers within our team on high-profile projects. Responsibilities will include partnering with the business, gathering requirements, developing project plan including resource needs, supervising project execution, hands-on development and analysis as appropriate, customer feedback loop, executive presentation. Critical skills include independent project...

Become a part of our caring community and help us put health first The Supervisor, Outbound Sales Support leads the team who conducts selling activities related to outbound calls within a primary care setting. Assists the team with strategies to re-engage and/or drive retention of customers. The Supervisor, Outbound Sales Support works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. Job Functions: Leads the team responsible for winning back and re-engaging Medicare eligible patients through telephonic conversations. Guides proactive determination of patients' needs in order to provide stellar customer service leading to re-engaging former patients. Ensures team effectively describes services offered and sells prospective patients on the...

Become a part of our caring community and help us put health first The Data and Reporting Lead generates ad hoc reports and regular datasets or report information for end-users using system tools and database or data warehouse queries and scripts. The Data and Reporting Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Senior Lead of WFM Reporting is responsible for the data architecture and metric reporting for CenterWell's call center and back office operations. You will lead a team of analysts while simultaneously perform advanced operational analysis. This role requires a unique hybrid skillset: the technical ability to unify disparate data sources (Telephony, WFM, Pharmacy Management Systems), automate reports, and leadership capability to guide senior stakeholders through complex operational challenges. You will support the reporting ecosystem for both Call Center and Back Office queues ensuring that data drives...

Description Reports to: Assistant General Manager Hours: Monday-Friday 8:00am-5:00pm ONSITE EVERYDAY Naugatuck, CT Main Duties/Responsibilities: Receive and process customer's requests for quotes and sales orders via phone, fax and email accurately and timely. Provide customers with all required information upon request. Develop and maintain excellent customer relationships through outstanding customer service. Work with team-members to provide support as required. Follow all aspects of the Company's quality system and assist with the development of the system as required. Adhere to all company policies, procedures, and company values. Other duties as required. Skills Customer service, Inside sale, Account management, Data entry, Cold calling, Customer service oriented, Order processing, Sales Top Skills Details Customer service,Inside sale,Account management,Data entry,Cold calling,Customer service oriented,Order processing Additional Skills & Qualifications...

The Actuarial Consulting Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing practice with offices across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty. Oliver Wyman provides customized actuarial services and strategic insight, supporting clients as they strive to exceed their business objectives. Our exceptional client and employee...

Become a part of our caring community and help us put health first The Director, Workforce Capacity Planning is responsible for setting and executing CenterWell's workforce capacity strategy across CenterWell Call Centers, Pharmacy operations, Primary Care Clinics, and Home Health services. This position will integrate advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making. The Director, Workforce Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment. The Director Operating as a strategic partner to Operations, Finance, Clinical Leadership, Product, and Technology, the Director provides clear, data-driven recommendations to senior leadership, enables disciplined planning and governance, and builds scalable capabilities that support CenterWell's long-term growth and transformation. The Director, Workforce Management...

Become a part of our caring community and help us put health first The Project Management Lead manages all aspects of a project, from start to finish, so that it is completed on time and within budget. The Project Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Project Management Lead designs, communicates, and implements an operational plan for completing the project; monitors progress and performance against the project plan; takes action to resolve operational problems and minimize delays. Identifies, develops, and gathers the resources to complete the project. Prepares designs and work specifications; develops project schedules, budgets and forecasts; and selecting materials, equipment, project staff, and external contractors. Communicates with other operational areas in the organization to secure specialized resources and contributions for the project. Conducts meetings and prepare reports to communicate the...