Full time
APPALACHIAN EQUIPMENT SOLUTIONS INC
Kingsport, TN
Branch Coordinator – Equipment DealershipPosition Summary The Branch Coordinator is responsible for overseeing all aspects of branch operations for the equipment dealership, including sales, rentals, customer service, inventory management and daily operational performance. This position is responsible for maintaining strong customer relationships, ensuring operational efficiency, and leading the branch team to achieve company goals. Rental Operations · Oversee all rental activities including reservations, contracts, scheduling, delivery coordination, and returns. · Ensure rental fleet utilization is optimized and equipment is maintained in rentable condition. · Monitor rental rates, availability, and fleet performance. · Resolve rental-related customer issues promptly and professionally. Customer Service · Ensure a high level of customer satisfaction through professional communication and problem resolution. · Handle escalated customer concerns and implement...

