273 call center jobs found

Job Seekers can review the Job Applicant Privacy Policy by clickinghere. Job Description : Summary The Call Center Representative I will receive inbound phone calls at our call center from Ryder Platinum National Accounts, Ryder Shops, and On Demand Customers and will be responsible to help schedule service for truck and trailer breakdowns, plus scheduling preventive maintenance (PM) service, as well as assist with service related questions. The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience. Schedule: Must be open to working all shifts and weekends Salary: $18.00/hr, - shift differential given if placed on 2nd or 3rd shift Training date - May 4, 2026 Essential Functions CUSTOMER SERVICE: Assist customers who are experiencing a vehicle breakdown Execute customer communication protocol pertaining to vehicle breakdowns and PM...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Call Center Representative I will receive inbound phone calls at our call center from Ryder Platinum National Accounts, Ryder Shops, and On Demand Customers and will be responsible to help schedule service for truck and trailer breakdowns, plus scheduling preventive maintenance (PM) service, as well as assist with service related questions. The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience. Schedule: Must be open to working all shifts and weekends Salary: $18.00/hr, - shift differential given if placed on 2nd or 3rd shift Training date - May 4, 2026 Essential Functions CUSTOMER SERVICE:Assist customers who are experiencing a vehicle breakdownExecute customer communication protocol...

General information Date Friday, February 6, 2026 City Nashville State TN Country United States Working time Full-time Description & Requirements Maximus is seeking individuals who can excel in a fast paced environment and effectively manage multiple tasks at once. Candidates should demonstrate strong listening and computer skills, exceptional attention to detail, and the ability to perform well under pressure. As a Call Center Supervisor, you will guide and support call center representatives to meet quality, productivity, and service-level expectations. You'll conduct regular coaching sessions, address performance concerns, evaluate staff, and collaborate with HR and Talent Acquisition on hiring, promotions, and corrective actions. This role involves managing schedules, overseeing daily workflows, analyzing quality and call trends, and ensuring compliance with company policies, including wage & hour requirements. The Supervisor also...

Job Description: Essential Job Functions- Registered Representative - FINRA Required Provides service via inbound contact center /telephones and responds to highly complex customer questions and/or escalates/ refers call or service request to appropriate personnel. Research customer inquiries and responds to appropriate parties in a timely manner. Perform account updates/Maintenance, processes requests and updates account history with results of inquiry to include proper documentation. Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements as needed. Performs data entry and matches documents to appropriate accounts to ensure up to date and accurate information as needed. Interfaces with team members, management, and customers in reference to customer service issues. Supports escalation and resource calls and research and resolution work from front-line and...

About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: Remote work style Various scheduling options Paid orientation and training Benefits (medical, vision, dental, life insurance, and disability) Company-paid holidays Paid time off: personal, vacation, and sick time 401(k) with company match Employee assistance program Tuition reimbursement Employee discounts Pay differentials Available Schedules: Mon - Fri | 9:00 am - 5:30 pm EST Mon -...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: The Sr. Security Analyst serves a critical function on the security team preparing for, responding to, and investigating cyber events. What You'll Be Doing: Using...

Responsibilities Deliver evidence-based healthcare economic and clinical information demonstrating the value of Otsuka's portfolio. Account responsibilities include ecosystem level payers: Medicaid, Insurers, Specialty Pharmacy, Integrated Delivery Networks (IDNs), Pharmacy Benefit Managers (PBMs) and Federal Healthcare (Veterans Administration regional sites, Military Treatment Facilities sites). Deliver health outcomes data to regional payers, identify partnership opportunities in collaboration with Global Value Real World Evidence (GVRWE) Lead development and execution of medical strategy for regional accounts in alignment with Market Access Regional Access Managers (RAMs) and Otsuka's medical strategic imperatives per approved policies, procedures, and guidelines. Develop and maintain state profile tools. Collaborate with local and regional payer stakeholders to provide education and enhance patient outcomes using unbranded resources, including...

Senior Manager - Biologics Drug Product Development (Formulation & Filling) To support our rapidly expanding biologics portfolio of assets, we are seeking a highly skilled technical leader to join our Biologics Drug Product Development team with a primary focus on formulation development and aseptic filling process development for clinical and commercial programs. In addition to hands-on experience, the ideal candidate will have experience partnering with and providing scientific guidance to external contract research, development and manufacturing organizations. This role will lead formulation design and characterization for parenteral biologics (e.g., mAbs, recombinant proteins, novel biologics modalities) and develop/scale automated filling processes across vials and prefilled syringes. Experience with lyophilization is optional but will strengthen the applicant's candidacy. The ideal candidate combines deep understanding of protein/excipient interactions and...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Evolent Health is looking for a Senior Analyst, MSK/RBM Performance to support the performance, optimization, and strategic growth of our Musculoskeletal (MSK) and Radiology...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: The Coordinator, Provider Network will be a dynamic role that will encompass overall support of data operations supporting our NIA line of business in areas including auth...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Evolent is looking to hire a high-energy, relentless Director of Business Development to engage and lead same-store growth efforts with health plan clients. This individual will be...

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The Manager, DMS Sales leads a high-performing sales team within a dynamic call center environment. This role is responsible for driving sales results, mentoring and developing team members, and ensuring operational excellence. The manager will collaborate across departments, coordinate sales operations activities, and foster a culture of integrity, inclusion, and continuous improvement. Success in this role requires strategic...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Customer Service Representative $14.00 HR We are currently NOT hiring in the following geographies, including but not limited to: AK, CA, HI, MA, IL, MT, NY, WA, CT, NJ, MD, CO, ME, AZ, MO, NE, RI, VT, OR. And the following areas: Washington D.C., Minneapolis MN Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $14/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day....

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: As a Vascular Surgery, Field Medical Director you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients'...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Senior Director, MSSP ACO Strategy & Performance Analytics (Arlington, VA) Telecommuting Permissible. (multiple positions). Lead an analytics, reporting and data science team...

General information Date Friday, February 6, 2026 City Nashville State TN Country United States Working time Full-time Description & Requirements Maximus is seeking individuals who can excel in a fast paced environment and effectively manage multiple tasks at once. Candidates should demonstrate strong listening and computer skills, exceptional attention to detail, and the ability to perform well under pressure. As a WFM Manager, you will lead all workforce management functions, including forecasting, staffing, scheduling, real time monitoring, and performance analysis, to ensure service levels and contractual requirements are consistently met. This role provides leadership to workforce analysts and schedulers, manages subcontractor activities, and oversees operational processes such as quality assurance, training alignment, and audit readiness. You will collaborate across departments to implement policies, optimize resource utilization,...

General information Date Friday, February 6, 2026 City Nashville State TN Country United States Working time Full-time Description & Requirements As the Training Manager, you will lead and develop a team responsible for preparing agents to support law enforcement agencies effectively. In this role, you will oversee the full training lifecycle-including the design, delivery, and continuous improvement of training programs and knowledge resources. Your team ensures agents are equipped with the skills, materials, and accurate information needed to validate critical details within internal systems and provide timely, reliable guidance to partnering law enforcement entities. You will also work closely with operations and subject-matter experts to maintain high-quality training content and ensure the knowledge agents rely on is current, clear, and aligned with program requirements. This position is based on site at our Nashville location....

General information Date Friday, February 6, 2026 City Nashville State TN Country United States Working time Full-time Description & Requirements As the Contact Center Content Specialist, you will play a key role in ensuring agents are fully equipped with the information and resources they need to support law enforcement agencies effectively. In this role, you will create, update, and maintain the training materials and knowledge articles that guide agents through validating critical information, navigating internal systems, and communicating accurate, timely details to partnering law enforcement entities. You will collaborate closely with Training, Operations, and subject matter experts to ensure that all instructional content is clear, consistent, and aligned with program requirements. Your work ensures agents have access to reliable, easy to use knowledge that enhances call accuracy, supports compliance, and strengthens service...

General information Date Friday, February 6, 2026 City Nashville State TN Country United States Working time Full-time Description & Requirements As the Quality Manager, you will oversee the day-to-day operations of the Quality Assurance (QA) team and ensure that agents consistently meet the program's quality standards when supporting law enforcement agencies. In this role, you will manage QA workflows, monitor performance trends, and ensure evaluations are conducted accurately and consistently, in alignment with program requirements. You will work closely with the Training, Operations, and Knowledge Management teams to identify performance gaps, recommend improvements, and contribute to developing processes and resources that strengthen agent accuracy and compliance. Your leadership ensures the program maintains high-quality service delivery and that agents are equipped to provide reliable, timely support to partnering law enforcement...

General information Date Friday, February 6, 2026 City Nashville State TN Country United States Working time Full-time Description & Requirements Maximus is seeking individuals who can excel in a fast paced environment and effectively manage multiple tasks at once. Candidates should demonstrate strong listening and computer skills, exceptional attention to detail, and the ability to perform well under pressure. The Call Analyst Level 2 receives incoming calls from law enforcement agencies and gathers pertinent information related to detainees. The Analyst verifies this information within internal databases/systems and communicates accurate, confirmed details back to the partnering agency. This process ensures the partnering agency can provide appropriate guidance to the originating law enforcement entity. This position is onsite at our Nashville location. The center operates 24/7; therefore, candidates must be able to work an 8-10 hour...

General information Date Friday, February 6, 2026 City Nashville State TN Country United States Working time Full-time Description & Requirements As a Training Specialist, you will be responsible for delivering engaging, effective training that prepares agents to successfully support law enforcement agencies. In this role, you will facilitate instructor-led classes, guide learners through essential systems and procedures, and ensure agents are confident in validating critical information and communicating accurate, timely details to partnering law enforcement entities. You will manage the full classroom experience-from preparing training materials to monitoring learner progress and ensuring mastery of required knowledge and skills. You will work closely with the Training Manager and Knowledge Management team to ensure that training content is accurate, up to date, and aligned with operational needs. This position is based on site at our...

This position is responsible for representing OAPI with the largest and most complex National Payers and/or PBM's. These accounts represent over 74% of portfolio gross sales. Specific responsibilities include interacting with all levels of the largest Payers within the Trade & Clinical departments. The Senior NAD will lead the creation, negotiation, and execution of OAPI National Account Contracts to ensure profitable portfolio access across the portfolio to enable successful pull-through execution with the internal matrix teams. This is accomplished through collaboration with internal Otsuka Market Access NAD, RAMs, Market Access Marketing, Sales, and Pricing & Contracting. The Senior NAD will have direct reporting responsibility for the aligned National Account Director. This role reports to the Vice President Managed Markets KEY RESPONSIBILITIES : National Account Contract Strategy & Negotiations : Plan, initiate, and lead Payer/PBM account...

The Medical Director, Global Medical Strategy (Rheumatology & Dermatology Pipeline) is a critical role responsible for shaping the strategic processes and planning for assets in early development (pre-Phase 3) within the Nephrology and Immunology portfolio. This position manages the unique challenge of?establishing?an emerging portfolio, incorporating newly?acquired?assets, which requires significant scientific and strategic agility and?a?strong?ability to balance competing priorities. This position reports directly to the Senior Medical Director, Global Medical Strategy Franchise Lead. Key Responsibilities Include: ? Medical Strategy & Narrative ? Provide key medical input into the?initial?development of the?Target Reimbursable Product Profile?as well as early development plans ensuring scientific consistency and alignment across R&D, Clinical,?Global?Medical Affairs, and Early Commercialization?functions?? Provide high-quality scientific/clinical...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Research Specialist Lead - Govt Programs - Remote Job Description The Senior Research Specialist is responsible for researching and resolving member concerns, determining resolution, and providing written communication to members and clients within established turnaround times. Responsibilities Utilize Prime's internal systems to conduct thorough research and reply to questions and escalated issues from Prime's internal and external partners in a timely manner and escalate or re-classify issues as appropriate Provide clients, members and pharmacies (Pharmacy Benefit Manager (PBM) Support Teams) with information regarding benefit plans to assure accurate claims processing and client/member satisfaction...