77 call center supervisor jobs found

The Department of Natural Resources, Division of Forestry & Fire Protection, is recruiting for the Project Assistant (Firewise Program)/Wildfire Information Specialist position in Anchorage . What You Will Be Doing: The Division’s Fire & Aviation program is looking for a motivated, high-energy professional to join our team as a Wildfire Information Specialist, a key role connecting active wildland fire response with long-term community resilience across Alaska. In this position, you will work alongside the Statewide Public Information Coordinator to deliver timely, accurate public information during wildfire incidents, ensuring Alaskans and our interagency partners receive critical updates that support public safety and infrastructure protection. But the work doesn’t stop when the flames are out. This role also helps bridge fire management and Stewardship Forestry initiatives, strengthening collaboration that supports healthy forests, fire...

The Department of Corrections, Division of Institutions, is recruiting for an Adult Probation Officer 1/2A for the Fairbanks Correctional Center (FCC) located in Fairbanks, Alaska. Watch Alaska DOC's video here: DOC Extended Cut.mp4 (vimeo.com) What You Will Be Doing: Institutional Adult Probation Officers are responsible for supervising a caseload of incarcerated offenders while supporting their rehabilitation through education, vocational programming, and structured case management. You will assess and identify prisoners’ educational needs, assist with maintaining class schedules and program records, and make referrals to appropriate educational or rehabilitative services to promote successful reentry. In addition to these education-related duties, you will prepare reports, conduct classification reviews, coordinate release planning, and manage ongoing communication with offenders. The position requires you to prioritize work daily, adapt to a...

Join a dynamic, people-first IT organization where you'll lead a talented Technical Support Center team and make a direct impact on the daily technology experience of a diverse university community. In this role, you'll shape the future of IT support by driving innovative service delivery, improving processes, and influencing strategic initiatives across the department. You'll have the opportunity to mentor and grow a team of professionals, foster a culture of collaboration and inclusion, and champion exceptional customer service that truly makes a difference. This position also offers hands-on involvement in meaningful projects, from optimizing service operations to implementing new technologies that support learning, research, and a great student, faculty and staff experience. If you're passionate about leadership, continuous improvement, and creating positive user experiences, this role provides a rewarding opportunity to build relationships, develop talent, and help...

The Department of Military and Veterans Affairs (DMVA), Division of AK Military Youth Academy (AMYA), Operations Section is recruiting for an AMYA Manager ! This position is in the Supervisors Union (SU) bargaining unit at a range 23. This position is open to Alaska Resident s only. Please check our Definition FAQ to determine if you qualify. What You Will Be Doing: AMYA is seeking an experienced and mission-driven leader to serve as a key member of the Alaska Military Youth Academy (AMYA) leadership team. Under the direction of the Division Director, this position supports the statewide management and administration of AMYA personnel, facilities, and programs by planning, coordinating, and implementing policies, procedures, and operational standards. The role is responsible for ensuring the effective and efficient use of resources to meet division, department, state, and federal goals while maintaining compliance with applicable...

This position is open to Alaska residents only. The definition for Alaska residency is here - Alaska Residency, Recruitment, Division of Personnel, Department of Administration . You must meet this requirement to be considered for this position. What You Will Be Doing: Law office assistants are responsible for formatting and finalizing various legal documents including diverse pleadings, filed with courts of all levels. Law office assistants may also assist with formatting and finalizing legislative materials. Other duties include communicating with various officials and individuals over phone and email, processing incoming/outgoing legal documents, creating case files, organizing case files, scanning, filing, faxing, coordinating case-related attorney travel, and other duties as needed. This position will be assigned to the Consumer Protection and Special Litigation section. Our Mission, Values, and Culture: The Department of Law upholds the rule of...

JOB The Department of Corrections, Division of Institutions, is recruiting for an Adult Probation Officer 1/2A for the Goose Creek Correctional Center (GCCC) located in Mackenzie Point, Alaska. Watch Alaska DOC's video here: DOC Extended Cut.mp4 (vimeo.com) What You Will Be Doing: The primary responsibilities of this position include, but are not limited to: Completing classification reviews, evaluating prisoners for eligibility for community supervision, processing applications, preparing and submitting reports for parole, providing sworn testimony in parole hearings, completing hearings for various classification actions, as well as several caseload and security functions.Processing release paperwork, including Notices of Release to Supervision, Interstate Compact Applications, transportation requests, sex offender registrations, victim notifications, voter rights restoration and request supplemental parole conditions in an accurate and timely manner. Maintaining a detailed...

The Department of Corrections, Division of Institutions, is recruiting for an Adult Probation Officer 1/2A for the Goose Creek Correctional Center (GCCC) located in Mackenzie Point, Alaska. Watch Alaska DOC's video here: DOC Extended Cut.mp4 (vimeo.com) What You Will Be Doing: The primary responsibilities of this position include, but are not limited to: Completing classification reviews, evaluating prisoners for eligibility for community supervision, processing applications, preparing and submitting reports for parole, providing sworn testimony in parole hearings, completing hearings for various classification actions, as well as several caseload and security functions. Processing release paperwork, including Notices of Release to Supervision, Interstate Compact Applications, transportation requests, sex offender registrations, victim notifications, voter rights restoration and request supplemental parole conditions in an accurate and timely manner....

The recruitment is exempt from the hiring freeze (Administrative Order 358) ** This recruitment is open Nationwide. Qualified applicants are encouraged to apply. ** WHAT YOU WILL BE DOING: As an Emergency Services Dispatcher 1 with the Alaska State Troopers, you will be expected to: Maintain positivity and resiliency while providing support for the field enforcement units of the Department of Public Safety at the Alaska State Troopers Northen Operations Center. Display professionalism, compassion, and support to all individuals contacted in the line of duty. This includes, but is not limited to, the public, field enforcement units, civilian staff, other agencies, and coworkers. Answer emergency and non-emergency calls for service via radio and phone for areas throughout the State of Alaska. OUR ORGANIZATION, MISSION, AND CULTURE: The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and...

The Department of Natural Resources, Division of Forestry & Fire Protection, is recruiting for a Wildland Fire Dispatcher 2 in Palmer, Alaska. This recruitment is open to All Applicants What You Will Be Doing: Are you seeking a high-paying opportunity that spans just a few months? Does the idea of getting paid to travel across Alaska and the nation excite you? If so, here's your chance to do both while providing critical intel and logistics support to protect your community from wildfire! The Department of Natural Resources, Division of Forestry & Fire Protection, and Alaska Coastal Dispatch Center (ACDC) are recruiting for a Wildland Fire Dispatcher 1/2/3. As a Wildland Fire Dispatcher, you will play a pivotal role in coordinating resources and information for both Initial Attack and Logistics operations, depending on fire activity and staffing needs. This seasonal position is ideal for students, teachers, or winter sports enthusiasts,...

The Department of Corrections, Division of Institut ions, is recruiting for a Correctional Officer 4 at the Goose Creek Correctional Center located in Mackenzie Point, Alaska. Watch Alaska DOC's video here: DOC Extended Cut.mp4 (vimeo.com) Watch Alaska DOC’s Correctional Officer video here: Correctional officers_30 sec.mp4 (vimeo.com) What You Will Be Doing: Under the supervision of the Correctional Supervisor (LT), the primary responsibilities of this position include, but are not limited to: Provide directions to subordinate Correctional Officers 1/2 assigned to specific posts and/or duties. Maintain constant contact with officers and provide them with any assistance and guidance necessary to ensure the security of the institution is properly maintained. Review and approve properly written and accurate reports from staff on incidents/events of note. Ensure all inmate counts are completed according to policy and procedure and that all...

JOB The Department of Corrections, Division of Institutions, is recruiting for a Correctional Officer 4 at the Goose Creek Correctional Center located in Mackenzie Point, Alaska.Watch Alaska DOC's video here: DOC Extended Cut.mp4 (vimeo.com)Watch Alaska DOC’s Correctional Officer video here: Correctional officers_30 sec.mp4 (vimeo.com) What You Will Be Doing: Under the supervision of the Correctional Supervisor (LT), the primary responsibilities of this position include, but are not limited to: Provide directions to subordinate Correctional Officers 1/2 assigned to specific posts and/or duties.Maintain constant contact with officers and provide them with any assistance and guidance necessary to ensure the security of the institution is properly maintained.Review and approve properly written and accurate reports from staff on incidents/events of note.Ensure all inmate counts are completed according to policy and procedure and that all tools, sharps, keys, vehicles, restraints and...

Vacancy Announcement CCS EARLY LEARNING Open Date: 05/12/2026 Open: Ongoing Recruitment CLASSROOM SUBSTITUTE - Assist in caring for children and creating an environment that will promote the growth and development of young children ages 0-5 years old. MINIMUM QUALIFICATIONS: High School Diploma or GED Demonstrate Classroom Ability and Experience in Early Childhood Education – generally gained through six months classroom experience caring for children (ages 0-5), preferably in a center- based environment, or 60 hours volunteering at CCS Excellent Communication Skills, Especially Good Listening Skills Ability to Work as Team Member with Staff and Parents Ability to Apply Developmentally Appropriate Practices for Young Children in a Classroom Setting Able to Lift and Carry up to 50 Pounds Capable of Getting Up and Down from the Floor with Ease Can Stand and/or Sit for Extended Periods of Time Interchangeably EMPLOYMENT REQUIREMENTS:...

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify . The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Project Assistant located in Juneau, Alaska. What you will be doing Under general supervision of the Social Services Program Coordinator, the Project Assistant assists the unit by providing direct support and works on projects of various magnitude including but not limited to the oversight of the Social Security benefits and complex care as it relates to children in foster care. This position assumes a large responsibility for the training of field staff regarding proper processes, and is responsible for development of training materials, evaluation of project activities, tracking, and preparation of statistics and spreadsheets. Our organization, mission and culture The Office of Children's Services...

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. What You Will Be Doing Under general direction from the Administrative Officer 2, the Office Assistant 2 position functions within the Administrative Service section for the Division of Retirement and Benefits. It is responsible for manning the Division's front desk in our office lobby, answering and routing incoming calls for the division via the Interaction Client phone system, general copying and mailing of correspondence for section staff, sending outgoing faxes and routing incoming faxes to appropriate section staff, making counseling appointments, sort member correspondence and other miscellaneous tasks as assigned. Organize, prioritize, and address a very broad range of situations and use of independent judgment, discretion and analytical ability to determine an effective solution. The Office Assistant 2 will need to understand and...

The Department of Corrections, Division of Institutions, is currently recruiting for a Food Service Supervisor for the Yukon Kuskokwim Correctional Center (YKCC) located in Bethel, Alaska. Watch Alaska DOC's video here: DOC Extended Cut.mp4 (vimeo.com) What You Will Be Doing: This position is responsible for the food service operations at YKCC. Its focus is the administrative functions, planning, developing standards, policies and procedures, procurement of food, equipment and supplies, inventory control, preparation of a cyclic menu system, development and implementation of standardized recipes for quality control, record keeping and preparation of monthly, quarterly and annual reports, scheduling and timekeeping of staff and inmates, training and development. Our Mission, Values, and Culture: The mission of the Alaska Department of Corrections is to promote public safety. Our Division provides secure confinement, access to reformative programs...

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify . The Division of Juvenile Justice is recruiting to fill multiple Juvenile Probation Officer 1/2 positions located in the Anchorage Juvenile Probation office on the campus of the McLaughlin Youth Center. What you will be doing The Juvenile Probation Officer is responsible for monitoring, motivating, and supervising a caseload of both formal case and informal case juvenile offenders to address accountability, facilitate community restoration, and develop the skills necessary to lead productive and crime free lives as adults. This position provides ongoing support to the juvenile and their family during institutional treatment, release transition, and community reintegration. They will work to enhance a client's chances of successful community reintegration and deter further crime while determining the level of supervision and custody needed...

This position is open to ALL APPLICANTS. The Alaska Department of Fish and Game, Division of Wildlife Conservation is recruiting for a Wildlife Biologist 3 located in Dillingham! What you will be doing: This position manages all terrestrial wildlife in the northern Bristol Bay area, covering about 20,000 square miles. Responsibilities include overseeing the Mulchatna caribou herd, administering hunting and trapping seasons, addressing nuisance wildlife and public safety issues, and providing expert advice on wildlife populations and their management for conservation. A shared Wildlife Biologist II in Dillingham assists the incumbent. Our mission, values, and culture: This position fulfills the division’s mission in the Central-Southwest Region 4 to conserve and enhance Alaska's wildlife and habitats and provide for a wide range of public uses and benefits. The incumbent maintains and enhances opportunities to hunt, trap and view wildlife while...

Summary This is an Administrative Support Assistant position located at Katmai National Park & Preserve. Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. You will work for 23 pay periods not to exceed a maximum of 25 pay periods. You will be in a non-pay status from approximately 12/13/26 to 1/9/27. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency All United States Citizens: Interagency Career Transition Assistance Plan; Career Transition Assistance Plan. Duties Provides accurate and reliable information on the administrative functions of the park,...

The Department of Military and Veterans Affairs (DMVA), Division of Homeland Security and Emergency Management (HS&EM), Outreach Branch, is recruiting for and Emergency Management Specialist 1/2. This position is in the General Government (GGU) bargaining unit at a range 14 or 16. Emergency Management Specialist 1: Range 14 - $1,999.50 b/w Emergency Management Specialist 2: Range 16 - $2,296.50 b/w This position is open to Alaska Residents only. Please check our Definition FAQ to determine if you qualify. Please Note: This position is flexibly staffed. This vacancy may be filled at either the 1 or 2 level, depending on the applicant's training and/or experience. The full range of salaries is listed above. Starting salary will be determined by the level the position is hired at. If filled at Level 1, promotion to the Level 2 will occur upon successful completion of the probationary period and required training, as well as the applicant...

JOB The Department of Corrections, Division of Institutions, is recruiting for multiple Adult Probation Officer 1/2A's for the Goose Creek Correctional Center (GCCC) located in Mackenzie Point, Alaska. Watch Alaska DOC's video here: DOC Extended Cut.mp4 (vimeo.com) What You Will Be Doing: The primary responsibilities of this position include, but are not limited to: Completing classification reviews, evaluating prisoners for eligibility for community supervision, processing applications, preparing and submitting reports for parole, providing sworn testimony in parole hearings, completing hearings for various classification actions, as well as several caseload and security functions.Processing release paperwork, including Notices of Release to Supervision, Interstate Compact Applications, transportation requests, sex offender registrations, victim notifications, voter rights restoration and request supplemental parole conditions in an accurate and timely manner. Maintaining a...

This recruitment is exempt from the Hiring Freeze (Administrative Order 358). ATTENTION ALASKA RESIDENTS! The Department of Labor and Workforce Development, Division of AVTEC, is recruiting for an Education Associate 1/2 located in Seward! No Cover Letter Required! This position is in the General Government Unit (GGU) at a Range 13/15. What You Will Be Doing: Alaska Vocational Technical Center (AVTEC), a division of the Department of Labor and Workforce Development, is recruiting for an Education Associate 1/2. This position reviews new regulations and interprets impact on AVTEC programs, disseminates the impact to administration, instructors, counselors, admissions, student accounts, and financial aid. Attention to detail is critical to reviewing documents and correspondence involved with this position. These documents are used for federal organizational entities such as the Counsel of Occupational Education (COE), the U.S. Department of...

The Department of Corrections, Division of Institutions, is recruiting for multiple Adult Probation Officer 1/2A's for the Goose Creek Correctional Center (GCCC) located in Mackenzie Point, Alaska. Watch Alaska DOC's video here: DOC Extended Cut.mp4 (vimeo.com) What You Will Be Doing: The primary responsibilities of this position include, but are not limited to: Completing classification reviews, evaluating prisoners for eligibility for community supervision, processing applications, preparing and submitting reports for parole, providing sworn testimony in parole hearings, completing hearings for various classification actions, as well as several caseload and security functions. Processing release paperwork, including Notices of Release to Supervision, Interstate Compact Applications, transportation requests, sex offender registrations, victim notifications, voter rights restoration and request supplemental parole conditions in an accurate and timely...

The Department of Military and Veterans Affairs (DMVA), Division of Administrative Services (DAS)'s Human Resources Section , is excited to announce we are recruiting for two Human Resource Technician 2 positions to join our newly decentralized Payroll Section! This position is in the Confidential Bargaining Unit (CEA ) at pay range 14. This position is open to Alaska Residents only. Please check our Definition FAQ to determine if you qualify. What You Will Be Doing: As a Human Resource Technician 2, under a DMVA Payroll Services Supervisor, you’ll join a decentralized departmental Payroll Section conveniently located in the Auke Bay Joint Facility and Recreation Center in the Juneau Valley! Your responsibilities involve the detailed review and input of confidential personnel actions and time accounting tasks in the State’s payroll system. Your work ensures biweekly processing of timesheets, leave, merit increases, and various employee actions...

ATTENTION ALASKA RESIDENTS ONLY! The Department of Transportation and Public Facilities (DOT&PF), Division of Facilities Services, is looking for a Maintenance Specialist BFC JRNY 2 Lead to help us Keep Alaska Moving! What you will be doing: The Maintenance Specialist, BFC Journey II/Lead will be responsible for performing skilled diagnostic, installation, repair, and maintenance work on HVAC and related facility system components. The role supports reliable operation and efficiency of building mechanical systems to meet agency operational needs at Central Region DOT&PF facilities. This position requires a strong focus on system functionality and safety, with a commitment to high-quality service Our organization, mission, and culture: The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we...