197 call quality professional jobs found

Become a part of our caring community and help us put health first The Call Quality Professional 2 at IFG is responsible for monitoring, evaluating, and documenting the quality of telephonic sales enrollment calls conducted by downline agencies and internal sales partners. This role ensures compliance with carrier requirements, CMS guidelines and IFG internal quality standards. The Call Quality Professional 2 reviews call flow accuracy, disclosure completeness, sales ethics, and adherence to approved scripts. Work assignments are varied and require interpretation of regulatory standards, independent judgment, and the ability to identify and escalate high risk behaviors. The Call Quality Professional 2 supports IFG's end-to-end quality process by conducting audits of telephonic sales calls, identifying compliance risks, documenting quality findings, and providing clear feedback to sales agents. This role contributes to IFG's mission of elevating consumer experience,...

You belong at Union! Why Union? Union Health is an award-winning integrated health system and the Wabash Valley's largest employer. Union Health is an independent and not-for-profit health system. Union Health consists of Union Hospital, Union Hospital Clinton, and Union Medical Group. Union Health offers a full spectrum of healthcare career opportunities across the continuum of care. The organizations that make up Union Health have a long tradition of serving the health care needs of West Central Indiana and East Central Illinois residents, stretching back more than 125 years. Our Behavioral Health team provides compassionate, patient-focused care in a therapeutic environment where safety, dignity, and emotional well-being are at the center of everything we do. The Mental Health Technician is a key member of the treatment team who supports patient safety, observation, behavior modification programs, and therapeutic activities to promote emotional and psychological...

Job Summary: The Senior Manager, Clinical Technical Operations within Clinical Operations is responsible for supporting the implementation, integration, and optimization of technical systems and processes that support the planning, execution, and oversight of clinical trials. This role bridges the gap between clinical operations and technical functions, ensuring that digital tools, platforms, and data systems are effectively leveraged to drive operational efficiency, compliance, and data integrity. The Senior Manager will collaborate cross-functionally with Clinical, Data Management, IT, Quality, and external vendors to support system implementation, process automation, and continuous improvement initiatives. This role also includes oversight of technical service providers and may involve line management responsibilities. Key Responsibilities: Technical Systems Oversight - Support the implementation, configuration, and maintenance of clinical operations systems...

You belong at Union! Union Health is an award-winning integrated health system and the Wabash Valley's largest employer. Union Health is an independent and not-for-profit health system. Union Health consists of Union Hospital, Union Hospital Clinton, and Union Medical Group. Union Health offers a full spectrum of healthcare career opportunities across the continuum of care. The organizations that make up Union Health have a long tradition of serving the health care needs of West Central Indiana and East Central Illinois residents, stretching back more than 125 years. Proud to be Magnet Designated: Join a team recognized for nursing excellence, quality patient outcomes, and a commitment to professional growth. Our Magnet culture fosters collaboration, evidence-based practice, and continuous learning to help you thrive in your nursing career. This unit is led by Nursing Care Manager, Kayla McDonald, RN, and Director, Anastasia Godsey, LMHC. In addition to competitive pay,...

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. MAIN PURPOSE OF THE ROLE Oversees the handling of inventory in a distribution center or local warehouse which may include some or all of the following activities: shipping, receiving, finished good inventory management, component inventory management, final pack and associated logistics. MAIN RESPONSIBILITIES Manages flow of inventory within the distribution center/warehouse to support efficiencies, quality system Optimize labor planning, staffing, and performance of non-exempt teams to consistently achieve safety, quality, and productivity targets. Lead a Lean/Six Sigma continuous-improvement culture focused on...

You belong at Union! Why Union? Union Health is an award-winning integrated health system and the Wabash Valley's largest employer. Union Health is an independent and not-for-profit health system. Union Health consists of Union Hospital, Union Hospital Clinton, and Union Medical Group. Union Health offers a full spectrum of healthcare career opportunities across the continuum of care. The organizations that make up Union Health have a long tradition of serving the health care needs of West Central Indiana and East Central Illinois residents, stretching back more than 125 years. Proud to be Magnet Designated: Join a team recognized for nursing excellence, quality patient outcomes, and a commitment to professional growth. Our Magnet culture fosters collaboration, evidence-based practice, and continuous learning to help you thrive in your nursing career. Our Behavioral Health RN's play a key role in providing the highest quality of patient care while the patient is being...

You belong at Union! The Pharmacy Department at Union Health is looking for team members for the Terre Haute campus. We are looking for individuals who are compassionate, fully committed to providing the highest quality health care experience and dedicated to supporting their team who work in a fast-paced environment. The Pharmacy team plays an integral role by managing the use of medications in hospital with goals include selection, prescription, procuration, delivery, administration, and review of medications to optimize patient outcomes and assures that services are provided within professional standards and organizational policies to assist patients who lean on the Pharmacy team for answers. Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you’ll...

You belong at Union! The Pharmacy Department at Union Health is looking for team members for the Terre Haute campus. We are looking for individuals who are compassionate, fully committed to providing the highest quality health care experience and dedicated to supporting their team who work in a fast-paced environment. The Pharmacy team plays an integral role by managing the use of medications in hospital with goals include selection, prescription, procuration, delivery, administration, and review of medications to optimize patient outcomes and assures that services are provided within professional standards and organizational policies to assist patients who lean on the Pharmacy team for answers. Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you'll...

Job Summary: The Director of Patient Experience Data and Clinical Outcome Assessments (PED&COA) leads the strategic integration of patient-centered outcomes into assigned global assets and programs. This role encompasses early development, regulatory submissions, post-marketing studies, and life-cycle management, ensuring patient perspectives are embedded throughout the drug development process. As a key member of the Global Integrated Evidence & Innovation team, the Director (PED&COA) will develop and execute a scientifically rigorous, patient-focused global strategy for Patient-Centered Outcomes Research (PCOR). This role ensures alignment with FDA guidance on patient-focused drug development (PFDD), regulatory expectations, and health technology assessment (HTA) requirements, while advancing Otsuka's commitment to create innovative, high-quality products for better health worldwide. Job Description: Patient-Centered Outcomes Research (PCOR):...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to provide clients with a unique business perspective on how SAP technology can enhance their operations. By leveraging EY's expertise in SAP, Supply Chain, FICO, BPC, Data & Analytics, Customer Solutions, Technology & Architecture, and SuccessFactors, we assist clients in enhancing performance and increasing productivity. The opportunity EY's Agile Business Transformation approach, enabled by SAP technologies, helps organizations navigate the demands of the digital era with confidence. Our method goes beyond implementing systems-we take a holistic, business-first view that connects strategy, customer value, user experience, processes and technology. By integrating these elements, we help...

Clinical Pharmacist With 2 years of exp| Day Shift | Mon-Friday 8:00am to 5:00pm |Indianapolis IN INTERVIEWS AVAILABLE THIS WEEK** Interested In This Role? Reach out directly to Sneha at snprakash@actalentservices. com | Call/Text 317 - 548- 1234 Job Description We are seeking a dedicated Clinical Pharmacist to join our dynamic pharmacy team. You will play a crucial role in supervising pharmacy technicians, ensuring the accuracy and efficiency of medication dispensing, and providing exceptional patient care and medication education. This position offers an opportunity to contribute to the growth and success of a rapidly expanding pharmacy. Responsibilities Supervise Pharmacy Technicians in the Data Entry area. Conduct Drug Utilization Reviews (DUR) and Drug Interaction Checks. Field calls from patients and providers, working directly with clinics. Act as a liaison between the Data Entry area and Production. Oversee the workflow of pharmacy...

You belong at Union! Why Union? Union Health is an award-winning integrated health system and the Wabash Valley's largest employer. Union Health is an independent and not-for-profit health system. Union Health consists of Union Hospital, Union Hospital Clinton, and Union Medical Group. Union Health offers a full spectrum of healthcare career opportunities across the continuum of care. The organizations that make up Union Health have a long tradition of serving the health care needs of West Central Indiana and East Central Illinois residents, stretching back more than 125 years. Our Behavioral Health team provides compassionate, patient-focused care in a therapeutic environment where safety, dignity, and emotional well-being are at the center of everything we do. The Mental Health Technician is a key member of the treatment team who supports patient safety, observation, behavior modification programs, and therapeutic activities to promote emotional and psychological...

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Desk Clerk makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Customer Service Representative $14.00 HR We are currently NOT hiring in the following geographies, including but not limited to: AK, CA, HI, MA, IL, MT, NY, WA, CT, NJ, MD, CO, ME, AZ, MO, NE, RI, VT, OR. And the following areas: Washington D.C., Minneapolis MN Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $14/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day....

D1 Appliance Repair | Crown Point, Indiana Join the #1 Rated Appliance Repair Team in Northwest Indiana! About the Role As a Field Service Technician for D1 Appliance Repair, you aren’t just a repairman—you are the face of the #1 rated appliance service team in Northwest Indiana. We are looking for a skilled, hands-on professional who's looking for a stable career (not a job), takes pride in solving complex problems and saving the day for our customers. The position demands physical stamina, a strong work ethic, excellent problem-solving abilities, and clear, courteous communication with clients and the team. You’ll operate with significant independence, efficiently managing your daily service calls while proudly representing our company and ensuring every customer receives top-notch service. What You’ll Do Expert Diagnostics: Identify and resolve mechanical and electrical issues in kitchen and laundry appliances with precision. Professional Service:...

You belong at Union! The Pharmacy Department at Union Health is looking for team members for the Terre Haute campus. We are looking for individuals who are compassionate, fully committed to providing the highest quality health care experience and dedicated to supporting their team who work in a fast-paced environment. The Pharmacy team plays an integral role by managing the use of medications in hospital with goals include selection, prescription, procuration, delivery, administration, and review of medications to optimize patient outcomes and assures that services are provided within professional standards and organizational policies to assist patients who lean on the Pharmacy team for answers. Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you'll...

You belong at Union! Why Union? Union Health is an award-winning integrated health system and the Wabash Valley's largest employer. Union Health is an independent and not-for-profit health system. Union Health consists of Union Hospital, Union Hospital Clinton, and Union Medical Group. Union Health offers a full spectrum of healthcare career opportunities across the continuum of care. The organizations that make up Union Health have a long tradition of serving the health care needs of West Central Indiana and East Central Illinois residents, stretching back more than 125 years. Our Behavioral Health team provides compassionate, patient-focused care in a therapeutic environment where safety, dignity, and emotional well-being are at the center of everything we do. The Mental Health Technician is a key member of the treatment team who supports patient safety, observation, behavior modification programs, and therapeutic activities to promote emotional and psychological...

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Housekeeping Manager, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Annual Salary Range: $44,500 - 51,500 Benefits Offered: Employee Referral Program $ Bonus Program $ Merit Increase $ Paid Vacation Flex Days 401k with Employer Contribution Medical, Dental, Vision Life Insurance Long-term/Short-term Disability Accident Insurance Critical Insurance Our Housekeeping Manager makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Housekeeping Manager, you will: To be successful in th Maintain a friendly,...

Position Summary The Associate Director of MSAT (Manufacturing Science & Technology) - Analytical Sciences will serve as a scientific and technical leader supporting tech transfer, and commercial manufacturing of biologic drug substances and drug products. This role oversees analytical lifecycle management, method qualification/validation, comparability, control strategy implementation, and investigations. The ideal candidate brings deep expertise in biologics analytics, strong cross-functional leadership, and experience working with external contract manufacturing companies. Key Responsibilities Lead the analytical sciences function within MSAT to ensure robust support for commercial manufacturing of biologics (e.g., mAbs, fusion proteins). Drive analytical control strategy, specification setting, and lifecycle management in alignment with QbD principles. Oversee method performance monitoring and trending, analytical capability assessments, and...

You belong at Union! Why Union? Union Health is an award-winning integrated health system and the Wabash Valley's largest employer. Union Health is an independent and not-for-profit health system. Union Health consists of Union Hospital, Union Hospital Clinton, and Union Medical Group. Union Health offers a full spectrum of healthcare career opportunities across the continuum of care. The organizations that make up Union Health have a long tradition of serving the health care needs of West Central Indiana and East Central Illinois residents, stretching back more than 125 years. Proud to be Magnet Designated: Join a team recognized for nursing excellence, quality patient outcomes, and a commitment to professional growth. Our Magnet culture fosters collaboration, evidence-based practice, and continuous learning to help you thrive in your nursing career. Our Behavioral Health RN's play a key role in providing the highest quality of patient care while the patient is being...

No matter whether a guest arrives weary from their travels or excited for a vacation, as a General Manager, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As General Manager you will lead and inspire each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their stay, creating a customer for life. Salary Range: $79,000 - $91,750 per year Benefits Offered: Employee Referral Program $ Bonus Program $ Merit Increase $ Paid Vacation Flex Days 401k with Employer Contribution Medical, Dental, Vision Life Insurance Long-term/Short-term Disability Accident Insurance Critical Insurance Our General Managers makes a difference by: Being a Brand, guest, and associate champion Having a high level of integrity By driving results...

***This role can be located anywhere in the Eastern Time Zone.*** Responsible for coordination and guidance of store construction projects, based on the priorities and needs of the company. This individual will effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties: Assists with construction projects for JD North America. Partners with Project Managers on construction details as needed. Assists with special projects internally, including vendor cooperation, cost analysis, scheduling and completion. Coordinates with outside vendors for all owner supplied items. Reviews all construction items on proposals and initiates workflows for vendors in our system. Coordinates on site delivery with material vendors in conjunction with the construction schedule and the Project Manager. Prepares the store project file system for use by...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: The Performance Suite Analytics team offers candidates the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions....

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Put your passion where it meets purpose! Evolent attracts some of the brightest minds in health care. Surround yourself with talented, driven colleagues who share a passion for...