156 center representative jobs found

Division: Beacon Bank & Trust Department: Call Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - $28.90 Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Medford, MA or Yorktown, NY Purpose/Objective: Provides superior customer service and demonstrates desire to help responding to calls from both internal and external customers. Serves as the customer service telephone liaison for Beacon Bank. Responds to inquiries, performs research to resolve issues, educates customers, and promotes Berkshire Banks products and services. Identifies and offers new opportunities and solutions to meet customers needs. Key Accountabilities: Responds to incoming calls from both internal and external customers. Ensures excellent customer service by responding to...

Customer Service Rep - First Notice of Loss (Work from Home or Hybrid) Date: Mar 26, 2026 Location: Webster or Work from Home, MA, US Company: MAPFRE S * * ummary Here at MAPFRE we pride ourselves on our employees' talent, commitment and ability to innovate with purpose. We recognize the value that our Customer Service team brings to MAPFRE and are looking to hire individuals who embody these qualities every day! As one of our Customer Service Representatives, you will play a vital role in delivering an exceptional customer experience to our customers and agents. If you are passionate about working with customers and ensuring they have the best experience possible through real-life interactions, this is the perfect position for you! CALL CENTER BILLING or FIRST NOTICE OF LOSS EXPERIENCE PREFERRED Bilingual (Spanish/English) skills are preferred Schedule/Hours : Monday through Friday, 8:00 a.m. to 4:30 p.m. (EST) while in training (approximately 6-7...

ISC Sales Rep (Remote) Date: Mar 27, 2026 Location: Remote, MA, US Company: MAPFRE Are you passionate about helping customers and providing clear, confident recommendations? We're looking for an ISC Sales Representative who can build rapport, understand customer needs, and guide them through thoughtful insurance solutions. If you value teamwork, professionalism, and meaningful customer interactions, this opportunity is for you. Summary Establishes and maintains effective rapport with prospects and clients various contact channels. Takes full ownership of every customer interaction to ensure requirements are met while achieving individual monthly, quarterly, and annual sales goals. Operates as a trusted advisor by delivering consultative recommendations, demonstrating strong product knowledge, and ensuring efficient navigation of Mapfre tools and processes to provide exceptional customer experience. Responsibilities Achieves individual sales production...

Express Auto Damage Insurance Claim Rep (Hybrid or Remote) Date: Mar 24, 2026 Location: Webster MA or Work from Home, MA, US Company: MAPFRE Job Summary: Position is Hybrid, within a commutable distance to Webster, MA (2 days in office/3 days remote). Will consider remote. Schedule/Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. EST while in training. Once training is complete, regular work schedule will be 8:30 a.m. to 5:00 p.m. EST. Excellent opportunity to join our Claims, Physical Damage Department. In this role as Auto Damage Claim Rep, you will beresponsible for adjusting 1st party Express claims for Auto Physical Damage through screening losses, determining coverage exposures, and settlements. Communication - Assure written and verbal communications are timely, professional and empathetic. Customer Service - Deliver service to customers and agents aligned with contribution to the Departmental tNPS score Telephone Management -...

Become a part of our caring community The Inbound Contacts Representative 1 represents by coordinating communication from incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 is considered a basic administrative, customer support position and typically works on routine and patterned assignments. Inbound Contacts Representative 1 will report to a supervisor. The position focuses on customer support needs which may include complex benefit questions, resolving issues, and educating members. You will also be responsible for the following: Record details of member inquiries, comments or complaints, transactions or interactions and takes action in accordance with process. Escalates unresolved and pending customer grievances. Deliver a consistent customer service experience by providing efficient resolutions to our TRICARE beneficiaries and providers Act as customer advocate by resolving complex concerns accurately....

Description OPENING DATE: April 17, 2026 CLOSING DATE: May 15, 2026 SERIES/GRADE: PROGRAM MANAGER IS-340-15 TYPE OF POSITION: Trust Indefinite (Non-Federal) DIVISION: PROGRAM MANAGEMENT OFFICE LOCATION: Cambridge, MA AREA OF CONSIDERATION: This position is open to all candidates eligible to work in the U.S. SAO is unable to provide visa sponsorship for this position What are Trust Fund Positions? Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision...

Become a part of our caring community Are you a transitioning military service member or a military spouse looking for an internship that supports the goal to put health first? The DOW SkillBridge Internship and Military Spouse Fellowship Programs will provide you with key training to perform your internship. You will partner with your team to support members, projects, and meeting goals impacting business outcomes. The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and facilitate care for members. To be eligible for this internship, you must either be a transitioning military service member or a military spouse, and you must obtain eligibility to participate in these DOW sponsored programs. The Inbound Contacts Representative 1 Intern will report to a supervisor. The internship focuses on customer support needs which may include...

Italian Home for Children’s Pallotta Educational Center is a K-8 therapeutic day school for children with special education, social, emotional, and behavioral needs. The Director of Special Education will have responsibility for the overall quality and operations of the academic progress of students. This position oversees Special Education Teachers. The Director also indirectly oversees Teacher Assistants and provides professional development for Special Education Teachers to be able to train and supervise the Teacher Assistants. The Director will assist the Head of School in the execution of operations and develop and monitor superior academic curriculum. The Director will ensure IHC has a strong reputation for demonstrating high standards of education. The Director will focus on the following areas: program leadership and management, setting high performance expectations, creating an industry’s best educational environment, and staff retention. The Director of Special...

Description: Position Overview Under the general direction of the Chief Medical Officer (CMO) and the direct supervision of the Medical Director, the advanced practitioner will provide continuing and comprehensive health care for the individual and family across all ages and genders within the context of Patient-Centered Medical Home (PCMH) policies and procedures. The clinician will exercise individual initiative and independent action to ensure high-quality and comprehensive primary care. The two central tenets of PCMH lie in team-based care and care coordination. The advanced practitioner is expected to be an integral part of the Primary Care Team (PCT), leader, and engaged team member. The Organization North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence,...

Transdev is proud to offer: Exciting Hiring Opportunity! – Assistant General Manager Competitive compensation package: $94,000-$117,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel. Oversees scheduling of Drivers, Dispatchers and Supervisors. Monitors operations and coordinates delivery of service with the Branch General Manager, Operations Manager and Area Genal Manager; and provides daily reports. Monitors Key Performance Indicators (KPI) and reports variance to the location...

Transdev is proud to offer: Competitive compensation package of minimum $20.00/hour – Maximum $21.00/hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard, 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Responsibilities: Answering phone calls, obtaining all required customer information and desired pick-up and drop-off times and locations Following the established script to ensure proper trip bookings Checking eligibility status of customer and trip(s) being requested Verifying that trips are within the service area using available tools Responding to trip confirmation requests and requests to cancel or reschedule trips for next-day service Responding to “Where’s my...

GENERAL SUMMARY Performs the essential task of school bus routing; and provides administrative support for the Transportation Department. ESSENTIAL DUTIES & RESPONSIBILITIES The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools (SPS) and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change. Determine transportation eligibility for students. Answers telephones; and responds to questions from parents and school staff. Performs related duties of a similar nature and level as assigned. Adhere to rules, regulations and guidelines set forth by the Springfield School Committee. Create and maintain school bus routes for all district schools. Assist the Transportation Director with the essential tasks of...

We are transforming how content is created, reviewed, and delivered - fast, compliant and at scale. Our End-to-End Content Strategy connects AI, automation, data and smart workflows to deliver high-quality content globally. At the center of this transformation is a connected product ecosystem, powered by AI-enabled solutions, and data-driven insights, combined with streamlined processes that enhance productivity and maximize marketing ROI. Our commitment is clear: to deliver a streamlined, compliant, user-centric AI-enabled content experience that supports our business globally. If you are passionate about innovation, collaboration and building products that sit at the intersection of strategy, user experience and technology, join us. Be part of a team that's setting the North Star for content excellence, leveraging AI and automation to unlock new possibilities and deliver meaningful impact globally. ROLE PURPOSE The Workfront Business Product Lead drives the success...

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. Reimagine What’s Possible Air Products and Chemicals, Inc., a Fortune 500 manufacturer of Industrial Gases, has an opportunity for an Outside Sales Representative, residence-based in Massachusetts. This Outside, business-to-business sales position will sell Microbulk and small bulk cryogenic industrial gases (e.g. nitrogen, oxygen, and argon) to a wide variety of market segments including hospitals, life sciences, laboratories, food packagers, metals fabrication and general industrial sites in the New England area. What's In It for You: At Air Products we foster a culture of inclusion where every voice is...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Director of Contract Management will be responsible for the Office for Transportation Access’s (OTA) overall management of The RIDE’s paratransit contracts and oversight of associated vendors. The Deputy Director of Contract Management will lead the definition and monitoring of contract requirements and specifications, ensuring adherence to contract standards and established KPIs. The Deputy Director of Contract Management will work closely with other departmental teams to...

School: Faculty of Arts and Sciences Department/Area: Center for Race, Inequality and Social Equity Studies (CRISES) Position Description The core mission of the Center for Race, Inequality and Social Equity Studies (CRISES) is the scholarly analysis of contemporary ethno-racial inequality, especially as articulated with class-based and gendered social conditions, through rigorous methodologies, theory-driven insights, and empirically grounded research. The social scientific research conducted by CRISES will inform the vision and attainment of a world without invidious social distinctions that are rooted in historical, institutional, and systemic ethno-racial, gender, and economic inequality. Through its research, collaborations across FAS and Harvard, and convenings of scholars, activists and students, CRISES envisions collective healing and a genuinely democratic society. We are accepting applications for a one-year...

Description OPENING DATE: April 8, 2026 CLOSING DATE: May 8, 2026 SERIES/GRADE: PROGRAM MANAGER IS-340-14 TYPE OF POSITION: Trust Indefinite (Non-Federal) DIVISION: Central Engineering LOCATION: Cambridge, MA AREA OF CONSIDERATION: This position requires access to export-controlled work. The candidate must be a U.S. person (citizen, permanent resident, approved asylee, or refugee) or a national of a country eligible to be approved for an export license who is eligible to work in the US. SAO is unable to provide visa sponsorship for this position What are Trust Fund Positions? Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the...

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Office Services Coordinator – On-site North Reading-Woburn, MA About the Role: CBRE is an equal opportunity employer that values diversity. Provides administrative and liaison support to department(s)and office location(s). Provides support for reception and guest services, mailservices, phone, meeting rooms and location services. What You’ll Do: Receives and directs incoming communications toappropriate personnel via email and client-based software channels. Maintainsclient-based software applications for assigned locations. Greets and announces clients, applicants, tourgroups and visitors. Follows security and client procedures for recordingemployees, guests, suppliers and other visitors, daily. Assists security with employee badging process.Arranges escorts as needed. Issues visitor passes and validates parking access.Assists with EV...

With the support of Boston Children’s Hospital’s Office of Community Health, the revitalized Brockton’s Promise Alliance for Youth aims to foster inter-agency and cross-sector collaboration to strengthen community policies, systems, and networks of support for youth through a collective impact approach to improving health equity for young people in the City of Champions. This dynamic collaboration provides a diverse coalition of Brockton leaders, residents, parents, caregivers, and youth with civic engagement and leadership opportunities across five “Promise Teams” – Safe Spaces, Caring Adults, Effective Education, Healthy Starts, and Opportunities to Serve – which convene to develop aligned strategies, share resources, mobilize initiatives, and amplify impact. The Director of the Brockton’s Promise Alliance for Youth serves asthe conduit for this critical collaboration. They will provide overall leadership and operational oversight for Brockton’s Promise, including recruiting...

MASSHEALTH Operations (MHO) is seeking a dynamic customer service-focused professional for the role of Benefits and Eligibility Representative. The selected candidate will work in a productive, fast-paced call center environment, utilizing technology and client management software to review, evaluate and determine applicant eligibility for medical assistance in accordance with MassHealth policy and procedures. Ideal candidates will display exceptional customer service and demonstrate an ability to successfully navigate a direct client-contact relationship. Duties and Responsibilities (these duties are a general summary and not all inclusive) : Interview those requesting benefits; help them complete eligibility forms and submit required verifications in order to obtain and validate demographic and financial information. Evaluate submitted documents from those individuals under age 65 living in the community to ensure accuracy and completeness and to support the...

Job Overview: Are you interested in joining Keurig Dr. Pepper's Consumer Care department? We are a team devoted to the utmost satisfaction of Keurig Dr. Pepper's consumers. As a Customer Service Escalation Representative , you will be the liaison between Keurig Dr. Pepper and its consumers. Daily tasks include responding to calls and emails, taking orders, troubleshooting our products and problem solving. You will provide the high level of consumer service that we strive for; forming positive, lasting relationships with consumers. Schedule: This role is currently remote. We are prioritizing candidates who are located within a reasonable commuting distance of our Burlington, MA office, as work expectations may evolve and occasional in-office presence could be required in the future. The schedule will be Monday - Friday with standard working hours from 8:00am - 5:00pm EST. Arrangements are subject to change according to changing business needs. What you will do:...

Division: Retail Banking Department: Various Branch Network Reports to: Regional Manager Status: Exempt/Officer Grade: 10 Salary Range: $71,216 - $102,474 Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Springfield, MA - 220 Westfield St Purpose/Objective: Leverage your leadership and communication skills to grow the Bank through our products and services and maintain operational excellence while ensuring an exceptional client experience as the leader of your financial center. Key Accountabilities: Develops Business:educates clients on products/services and advises appropriately based on needs, capitalizes on cross-selling opportunities. Promotes business development by contacting and calling on existing or potential clients to solicit business and promote products/services. Provides leadership and...

Full Time Teller, Andover Center, MA Town of Andover, Massachusetts Job ID Req1560600 Category Customer & Sales Support Date posted 04/01/2026 It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer...

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need. We are seeking an energetic, highly organized and detail-oriented individual to fill a full-time, Payroll Specialist role. The ideal candidate is an enthusiastic self-starter who is motivated to set and achieve goals and take initiative within the workplace. They are organized, professional and demonstrate excellent attention to detail. The...