Dickinson Financial Corporation
Kansas City, MO, USA
Summary The Exception Item Processor I will focus on adjustment and research in Item Processing. This role is responsible for investigating and resolving discrepancies related to customer accounts, including encoding errors, deposit adjustments, forgeries and other research inquiries. This role ensures accuracy, compliance with regulatory guidelines, and timely resolution of issues to maintain customer satisfaction and operational integrity. Responsibilities Research and resolve adjustments by investigating encoding errors, deposit discrepancies, and other account-related issues using internal systems. Research and process forgery cases. Process corrections by posting adjustments accurately to client accounts and general ledgers, ensuring compliance with internal policies and regulatory standards. Provide timely updates to internal teams and external clients regarding adjustment status and resolution. Maintain detailed records of adjustments...


