MetLife
Bloomfield, CT, USA
Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clarks Summit, PA, San Juan, PR, West Des Moines, IA office In office once a month for meetings About the Team The Complaints & Grievance Team supports Group Claims and Operations by tracking, monitoring, and resolving member complaints and grievances submitted through Corporate Complaints on behalf of the Claims Organization. The Opportunity The Unit Leader oversees the daily operations of a team of Complaint & Litigation Specialists. This role requires strong inventory management skills, a focus on timely and accurate case resolution, and effective collaboration with partners across the organization. How You'll Make an Impact Lead and develop a team of Complaint & Litigation Specialists responsible for logging, reviewing, and researching complaints and grievances for assigned products....

