715 customer experience jobs found

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Role Overview: The Voice of the Customer (VoC) Lead ensures customer feedback, sentiment, and insight meaningfully inform how experiences are designed and improved across UKG. This role combines hands-on customer research with cross-channel synthesis. The VoC Lead conducts targeted research and feedback activities where deeper understanding is needed,...

Description Shee Atika Inc. is seeking an energetic, customer-focused hot dog cart operator to prepare and serve Alaskan Reindeer hot dogs, salmon bites, and other quick menu items while acting as a friendly ambassador for park attractions. This role combines food service skills with salesmanship and cultural story-sharing. The ideal candidate is friendly, engaging, thrives in a fast-paced outdoor environment, ensures food safety, and delivers exceptional hospitality. This position is part-time seasonal and will begin April 1st and continue through mid-October 2026. Located at the Sitka Sound Cruise Terminal, our hot dog cart provides quick, hot bites to-go. Everything we do is representative of – and helps promote – our primary location, Sheet’ká Rainforest Park. The Park is a cultural outdoor destination that celebrates the beauty of Southeast Alaska and honors the heritage of the Tlingit people. Home to immersive experiences like Treetop Adventure Tours and Salmon Tales, our...

Are you a dynamic and experienced IT professional with a passion for leadership and service excellence? Are you detail-oriented and observant with exceptional troubleshooting skills? UAF's Nanook Technology Services, NTS, seeks a forward-looking manager to lead the NTS Technology support services team of professional and student employees. TSS is a second tier support unit serving UAF and UA students, faculty, and staff focusing on delivering value and improving the customer experience. THIS WILL BE A RANGE RECRUITMENT FOR AN IS MANAGER 3 OR 4, DEPENDING ON THE EDUCATION AND QUALIFICATIONS OF THE SELECTED FINALIST. The Technology Support Services team is responsible for end-user computer support including remote endpoint management. The TSS Manager provides leadership and mentors the team, fostering culture of growth and continual improvement. The TSS manager thinks ahead and anticipates user impact due to planned or unplanned...

Driving the successful delivery of Skilling Solutions for Enterprise Customers We are establishing a new Enterprise Delivery function that will be accountable for the customer’s entire enterprise delivery portfolio, providing a comprehensive 360-degree view across new enterprise deals, solution deployment, and the ongoing success of active contracts. This role ensures seamless engagement with the customer from contract signing through completion, managing escalations, and driving revenue growth while delivering a best-in-class customer experience and creating exceptional value across all Pearson business units. The Principal, Delivery Partner will govern and manage strategic partnership and hyperscaler accounts, aligning delivery activities with each customer’s evolving learning and skilling goals. By fostering innovation, operational excellence, and strong customer relationships, this function will consistently deliver outstanding value, accelerate success, and...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you’ll identify, scope, and deliver improvement...

Job Description Sr. Principal Product Manage r - Oracle Cloud Infrastructure (OCI) At Oracle Cloud Infrastructure (OCI) our goal is to increase the value of distributed cloud, rapidly expand both OCI global and local access and provide multi-cloud capabilities that give customers a choice. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world where OCI's values are the foundation of how we deliver excellence. The Oracle Dedicated Cloud Product Management team is looking for an experienced and motivated Senior Principal Product Manager to work with internal and external customers to define the strategy of developer tooling to productize for Dedicated Region Cloud @Customer (DRCC) and Oracle Alloy. Your primary objective will be TO spearhead the strategy and technical requirements of resiliency with Dedicated Cloud Operators to ensure availability and performance within the...

job summary: A proactive approach focused on reliability, performance, and continuous improvement. Curiosity and the ability to quickly learn complex systems and processes. Passion for automation, reducing toil, and improving operational perfection. Excitement for working in a fast-paced, collaborative, globally distributed environment. location: Smithfield, Rhode Island job type: Contract salary: $79 - 80 per hour work hours: 8am to 5pm education: Bachelors responsibilities: 5+ years in SRE, DevOps, or production engineering, supporting distributed systems in fast-paced environments. Strong scripting experience with PowerShell and Python; practical knowledge of SQL, XML, and data integration. Hands-on experience with observability tooling (e.g., Dynatrace, Nexthink), monitoring, logging, and metrics systems. Knowledge of ITSM and ITIL frameworks and experience with ServiceNow or similar platforms. Strong understanding of DevOps/SRE principles, including...

Service Desk Analyst Req number: R7293 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and...

job summary: A proactive approach focused on reliability, performance, and continuous improvement. Curiosity and the ability to quickly learn complex systems and processes. Passion for automation, reducing toil, and improving operational perfection. Excitement for working in a fast-paced, collaborative, globally distributed environment. location: Smithfield, Rhode Island job type: Contract salary: $79 - 80 per hour work hours: 8am to 5pm education: Bachelors responsibilities: 5+ years in SRE, DevOps, or production engineering, supporting distributed systems in fast-paced environments. Strong scripting experience with PowerShell and Python; practical knowledge of SQL, XML, and data integration. Hands-on experience with observability tooling (e.g., Dynatrace, Nexthink), monitoring, logging, and metrics systems. Knowledge of ITSM and ITIL frameworks and experience with ServiceNow or similar platforms. Strong understanding of DevOps/SRE principles, including...

Job Description Oracle is a global leader in enterprise software, cloud computing, and analytics solutions. The Oracle Analytics team is on a mission to empower businesses to unlock the full potential of their data, driving innovation, and strategic insights. The Oracle Analytics UX team is hiring a Senior User Experience Designer-Technologist, to design how AI and Analytics can improve the work lives of millions of Oracle Fusion users. You will work on our Fusion AI Data Platform (FAIDP) team on interactive visualizations, AI agents, and application workflows. You will have tremendous influence in shaping new analytics experiences that help people make informed mission-critical decisions. Our team is in a unique position to help connect data from across all the Oracle Fusion product pillars, including human capital management, supply chain management, customer experience, and finance. We are looking for a talented designer with expertise, active curiosity, and experience...

job summary: A proactive approach focused on reliability, performance, and continuous improvement. Curiosity and the ability to quickly learn complex systems and processes. Passion for automation, reducing toil, and improving operational perfection. Excitement for working in a fast-paced, collaborative, globally distributed environment. location: Smithfield, Rhode Island job type: Contract salary: $79 - 80 per hour work hours: 8am to 5pm education: Bachelors responsibilities: 5+ years in SRE, DevOps, or production engineering, supporting distributed systems in fast-paced environments. Strong scripting experience with PowerShell and Python; practical knowledge of SQL, XML, and data integration. Hands-on experience with observability tooling (e.g., Dynatrace, Nexthink), monitoring, logging, and metrics systems. Knowledge of ITSM and ITIL frameworks and experience with ServiceNow or similar platforms. Strong understanding of DevOps/SRE principles, including...

Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. ESSENTIAL RESPONSIBILITIES Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of...

Senior Full Stack Engineer, AI Anywhere Type: Contract Category: Development Industry: Financial Services Workplace Type: Remote Reference ID: JN -032026-105784 Date Posted: 03/03/2026 Shortcut: http://careers.eliassen.com/48x0ax Description Recommended Jobs Description: Remote Our client seeks a senior full stack engineer to accelerate AI adoption across the organization. The role blends full stack development, AI engineering, and internal consulting to design secure, scalable solutions and guide teams on effective AI use. You will operate in a fast, project-based environment with Python and React while remaining language-agnostic, emphasizing architecture, security, and cloud-native design. We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65.00 to...

Work From Home Recovery Skip Unit Manager As a Unit Manager at Capital One, you will lead a dynamic team of front line associates In Recovery Skip who are the face of Capital One for our customers. Creating excitement and maintaining high levels of morale through change are essential for leaders within Capital One. Unit Managers manage, develop and motivate an internal team of 15 - 25 associates and strive to exceed standards of customer service and experience. General Responsibilities: Accountable for achieving business goals for a team of up to 25 associates within the unit Provide continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness and efficiency metrics Prepare and deliver monthly performance reviews for direct reports Manage business level metrics to high efficiency standards Share in the accountability for a business level function team (Logistics, quality, innovation, morale)...

Product Support Specialist Req number: R7287 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist, you will be responsible for providing level 1 technical support for our a corporate tax software. Job Description We are looking for a Product Support Specialist to remotely provide level one technical support to a corporate tax software product. The Product Support Specialist will remotely...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking an Account Executive (AE) to join our dynamic, customer-focused team! As an Account...

Job Description Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives leveraging Oracle's internal AI capabilities. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Further, this position is part of a new function, with opportunity to define, establish, and implement innovative approaches. Responsibilities Responsibilities Lead Business Process Transformation : Define and implement robust business process...

Job Description The Oracle Dedicated Cloud Product Management team is looking for an experienced Senior Manager of Product Management to work across our Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) offerings to focus on product Definition, Development, and Launch. The Senior Manager of Product Management for Oracle Dedicated Cloud is a leadership role responsible for defining, executing, and driving the product development with our outbound and engineering internal teams. The role carries broad influence, significant business impact, and ownership of mission-critical product releases and launches aimed at driving OCI's growth and success in global markets. The primary objective will be to define, manage and deliver the product solutions that resonate with customers. This should include managing the full portfolio roadmap for DRCC and Alloy across its...

Please note: This is a non-exempt, remote-based position with a projected starting pay rate of $21.64 per hour, with an annual bonus target of 3%. The STD/Absence Claims Case Manager I (CM) is responsible for administering and medically managing Short Term and Absence claims with specific diagnoses or leave types that tend to resolve quickly. The CM will work with employers, employees, and health care providers to administer Short Term disability in conjunction with other paid or unpaid leaves covered by Guardian. These leaves can be Family and Medical Leave Act (FMLA), State Paid Medical Leave, and or State Paid Disability. The CM will manage the claim according to the plan provisions, state and federal guidelines, and established protocols. The CM must demonstrate the knowledge to work independently, interpret contract provisions, and utilize critical thinking skills for medical management to administer benefits through the appropriate claim duration or return to work. The CM...

Work From Home - Customer Service Coordinator - High Value Specialty Servicing Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes ( excluding CA ) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) More Than Just a Bank, More Than Just a Career Your Voice is our voice. We'll champion you. The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good, with compassion and real solutions. Money can be...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory...

Role Overview The Product Architect in Test Delivery supporting the DVSA program is a senior technical leader responsible for defining, guiding, and governing the architecture and implementation of solutions that enable the DVSA program’s test delivery capabilities. While this role is part of the broader Test Delivery architecture organization, it will be primarily dedicated to supporting the DVSA program for the foreseeable future. This role provides hands-on architectural direction and technical leadership for a major, business-critical program within Pearson VUE. The Product Architect ensures solutions are scalable, secure, maintainable, and resilient, while remaining aligned with Test Delivery platform strategy and enterprise architectural standards. The Product Architect works closely with Test Delivery platform architects, DVSA program architects, product management, engineering leaders, QA, operations, and the DVSA program team to translate business and regulatory...

Job Description Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is your opportunity to use your experience with ERP/ERM/CX Sales & Service/HCM to make a big splash in your career. We're looking for an Industry Sales Executive to provide expertise in finance and budgeting solutions tied to Oracle's suite of products. Using your knowledge of ERP, HCM and CX, you'll work alongside Oracle's best sales executives to solve sophisticated customer problems and translate customer requirements into technical solutions. By selling our software/solutions, you'll play a crucial role in driving the continued success of Oracle's Enterprise Applications in North America. If you're ready to bring your sales skills to the forefront of ERP, come and join us! About Oracle ERP, HCM and CX Oracle's outstanding suite of...