1346 customer experience jobs found

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Role Overview: The Voice of the Customer (VoC) Lead ensures customer feedback, sentiment, and insight meaningfully inform how experiences are designed and improved across UKG. This role combines hands-on customer research with cross-channel synthesis. The VoC Lead conducts targeted research and feedback activities where deeper understanding is needed,...

Customer Experience Manager Eagan, MN Direct Hire $70-80k *Position is fully onsite, Mon-Fri 8am-5pm *Annual bonus potential & comprehensive benefits Kelly is seeking a Customer Experience Manager to work with our client, a MN-based apparel company, on a direct hire basis! This is an excellent opportunity to work for a women-owned organization that has been recognized as one of the best places to work in 2024 and 2025 and that generously donates to environmental and community causes. The Customer Experience Manager will: Provide leadership, management, and accountability (LMA) for any CX functions or workflows owned Supervise a team of 4 direct reports Collaborate tightly with Sales, Order Entry, and Fulfillment to ensure seamless execution Communicate proactively to maintain alignment across teams Create and implement a consistent customer satisfaction score survey, analyze trends, and lead follow up actions that...

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for. Customer and User Experience Business Functional Consultant, Transformation Position Summary: The Business Functional Consultant supports business readiness and transformation activities within a defined business domain. The role conducts analysis, documents requirements, supports process design and ensures operational considerations are incorporated into project deliverables. With guidance from senior team members and leadership, this role identifies functional gaps, evaluates impacts and partners with peers to ensure future-state processes are feasible, customer centric, and aligned to business needs. This position partners with cross-functional teams, including program/project...

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Customer and User Experience Principal Business Functional Consultant, Transformation Position Summary: The Principal Business Functional Consultant serves as a strategic business partner within the Business Area to drive enterprise level transformation outcomes. The role provides deep subject matter expertise, operational insights, and high impact process recommendations to support business readiness and the successful delivery of transformational or major project initiatives. Focused on non-technical domains, the role bridges current state operations with future state capabilities by representing functional needs, identifying gaps, and enabling sustainable change through...

We’re looking for a highly engaged Inside Sales Account Manager who thrives in a fast‑paced manufacturing environment and enjoys building strong, long‑term customer relationships. This role is ideal for someone who has supported customers from the inside‑sales side of the business and understands the rhythm of a custom manufacturing operation. In this position, you’ll serve as the primary point of contact for an assigned customer base—managing orders, maintaining accurate data in ERP/MRP systems, and ensuring customers receive timely, proactive communication. You’ll handle everything from quote follow‑up to coordinating with internal teams, all while identifying opportunities to upsell, expand accounts, and strengthen customer loyalty. We’re seeking someone who is organized, tech‑savvy, and naturally customer‑focused—someone who can stay calm in changing situations, solve problems independently, and keep projects moving without needing highly structured direction. If you enjoy...

There’s a Place for You at Viking Electric. A career at Viking Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Viking Electric https://www.vikingelectric.com/about offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the Midwest and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. At Viking Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. Warehouse Material Handler Location: Minneapolis, MN Job type: Full Time Schedule: 9pm-5am, Sunday - Thursday (third shift) Hourly pay:...

Job Description Stefanini Group is hiring! Stefanini is looking for an Automation Engineer for Minneapolis, MN, Atlanta, GA and New York, NY (Onsite). For quick Apply, please reach out to Prakhar Goel: 248 263 5255/ Prakhar.goel@stefanini.com W2 Candidates Only! The Business Automation Python Engineer will contribute to support the business operational teams by developing automation that streamlines the day-to-day operations. The Automation Engineer will work closely with operational teams to identify operational pain points and inefficiencies for operations to address. Responsibilities: Laser focus on a world class, end-to-end customer experience Participate in agile activities, as needed Solution agnostic approach to automation; all options on the table Actively support and promote Continual Service Improvement (CSI) Flexibility to support a growing organization through multiple roles Requirements 5+ years development in Python, in a standard Scrum...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments: Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper. If you’re passionate about helping business owners thrive—and you love...

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As an Assistant Store Manager, you’ll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you’ll support the Store Manager by directing and leading the team to achieve store objectives which include sales and profit goals, recruiting, performance management, training, and development. What You’ll Do: In partnership with Store Manager ensure store is achieving company objectives and KPI goals Provide leadership around running an operationally sound business...

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You’ll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle’s delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are...

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today! As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer...

Required: BA/BS degree (in Communications, Journalism, Marketing, Art or related field, preferred) AND 4 years of experience OR- MA/MS degree and 2 years of experience Preferred: Experience with NCAA Division 1 athletic programs or professional sport experience. Summary Develop, direct, coordinate, and execute strategic marketing plans for Gopher Volleyball, Gymnastics, and Wrestling. Work with the coaches, support staff, and administration for sports to ensure their stories are being communicated to stakeholders and their events are attended by the greatest amount of people possible while turning those events into revenue-generating opportunities for the University of Minnesota Athletic Department. Increase attendance and revenue at/from Gopher sporting events by positioning tickets for sale and leveraging relationships with season ticket holders, targeted groups and other interested parties. Entertain fans at games and provide them with an all-around...

We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments: Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper. If you’re passionate about helping business owners thrive—and you love...

Summary This is a field-based and remote opportunity supporting Area Business Leaders in an assigned region. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Regional Director (RD) is a visionary leader tasked with elevating the Customer Engagement organization to a peak of excellence. This role demands an inspiring, strategic thinker who will guide their regional team in surpassing their organizational goals. The RD will be responsible for developing and implementing the Regional Customer Engagement Strategy and collaborating with cross-functional partners (Marketing, Medical, Patient Services, Market Access). Additionally, the RD will oversee and communicate key performance indicators as outlined by the brand strategy and tactics, taking prompt and decisive action to address underperformance and replicate successes regionally and nationally. About...

Requisition ID:920155 Store #:004142 Target Optical Position:Part-Time Total Rewards:Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we're proud and excited to help people look their best by carrying fashionable frames at a great value. Together, we're on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests' lives and communities. See your future with Target Optical. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products,...

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances...

Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support...

JOB The Manager, Integrated Operations, will be vital in leading the day-to-day integrated operations center known as the North STAR Center (NSC), serving as the central command point for the Metropolitan Airports Commission (MAC)—including Minneapolis–Saint Paul International Airport (MSP) and six reliever airports. This role ensures seamless operational coordination across all NSC functions and resident partners, acting as the critical link for maintaining continuity, efficiency, and situational awareness in a dynamic airport environment. The Manager, Integrated Operations is responsible for clearly defining daily objectives, developing strategic schedules, assigning duties, fostering staff development, and conducting performance evaluations to ensure the NSC operates with precision, responsiveness, and unified purpose. The Manager, Integrated Operations supervises Assistant Managers, Airside Operations, and has delegated authority and oversight of NSC operations. The Manager,...

Requisition ID:917870 Store #:004830 Target Optical Position:Part-Time Total Rewards:Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we're proud and excited to help people look their best by carrying fashionable frames at a great value. Together, we're on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests' lives and communities. See your future with Target Optical. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products,...

Customer Success Manager At Pearson, we are committed to a world that is always learning and to the people who make that possible. From foundational learning through career advancement, we help learners build the skills and confidence they need to thrive in a rapidly changing economy. We are reimagining how education and workforce readiness come together—creating innovative solutions that help institutions expand access, improve outcomes, and better serve learners across every stage of life. As a part of our Career Ready portfolio of products, Certiport helps learners gain knowledge and develop skills necessary to achieve academic and professional success.Through learning materials and industry-recognized certification exams, Certiport is the market leader in preparing learners with demonstrable skills that are in high demand in the workplace. About the Role We are seeking a proactive and empathetic Customer Success Manager (CSM), Certiport to ensure the...

Requisition ID: 918640 Store # : 002214 Target Optical Position: Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value. Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. See your future with Target Optical. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of...

Requisition ID: 894132 Store # : 008708 Target Optical Position: Casual Part-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value. Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. See your future with Target Optical. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments: Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper. If you’re passionate about helping business owners thrive—and you love...