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3819 customer experience jobs found

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AE
Full time
 
Business Analyst, Customer Experience
Amplify Education, Inc. NY, USA
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. As a Business Analyst for Customer Experience Systems, this role combines analytical expertise with cross-functional collaboration, supporting systems enhancements and strategic initiatives across Customer Experience sub-teams including Professional Development, Customer Success, and Technical Onboarding. The position...

Mar 16, 2026
Integral Ad Science
Full time
 
Senior Customer Experience Associate
Integral Ad Science New York, NY, USA
Job Description: Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry and we’re looking for a Customer Experience Associate to join our Finance team. The Senior Customer Experience Associate will own end to end solutions to address issues raised by clients while maintaining and servicing those relationships at the highest level. Someone with enthusiasm and energy, a keen attention to detail, the ability to work in a fast-paced environment, and a team-player looking for mentorship/coaching will be a perfect applicant. The ideal candidate is naturally curious, dedicated, detailed-oriented with a strong desire to work with awesome people in a highly collaborative environment. Responsibilities: Manage all inbound requests from designated accounts with strong support of client needs Provide education to clients on IAS products and systems Safeguard accuracy of...

Mar 15, 2026
Integral Ad Science
Manager, Customer Experience
Integral Ad Science New York, NY, USA
Job Description: Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry and we’re looking for a Manager, Customer Experience to join our Finance team. The Manager will lead a team that will own end-to-end solutions to address issues raised by clients while maintaining and servicing those relationships at the highest level. Someone with enthusiasm and energy, a keen attention to detail, the ability to work in a fast-paced environment, and a team-player looking for mentorship/coaching will be a perfect applicant. The ideal candidate is naturally curious, dedicated, detailed-oriented with a strong desire to work with awesome people in a highly collaborative environment. Responsibilities : Lead a global team of eight individuals to achieve company goals Manage the day-to-day operations and implement strategic plans to monitor the performance of the team Collaborate...

Mar 13, 2026
UU
Principal Customer Experience Strategist
UKG (Ultimate Kronos Group) Albany, NY, USA
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Role Overview: The Voice of the Customer (VoC) Lead ensures customer feedback, sentiment, and insight meaningfully inform how experiences are designed and improved across UKG. This role combines hands-on customer research with cross-channel synthesis. The VoC Lead conducts targeted research and feedback activities where deeper understanding is needed,...

Mar 09, 2026
EY
Full time
 
Studio+ Marketing & Customer Experience Manager - NY, Chicago, Los Angeles
EY New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for EY. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Location: Chicago, Los Angeles, New York At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role Overview We are seeking a seasoned Marketing Manager to lead customer transformation programs from vision to execution for our clients. This role focuses on shaping strategy, designing future‑state experiences,...

Mar 09, 2026
NF
MANAGER, CUSTOMER EXPERIENCE AND COMMUNITY ENGAGEMENT
Niagara Frontier Transportation Authority Buffalo, NY, USA
MANAGER, CUSTOMER EXPERIENCE AND COMMUNITY ENGAGEMENT Title Description: AVIATION Date Posted: 3/3/2026 Deadline: 3/24/2026 Job Number: 042-26-N Branch: Salary: $61,825 - $92,738 Union Status: NON-REPRESENTED WORK OBJECTIVE: This position supports the Director of Aviation in planning, monitoring, and marketing the operational effectiveness and innovation of the aviation division in conjunction with customer facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience initiatives for the NFTA at both Buffalo Niagara International and Niagara Falls International Airports. An employee in this classification performs a variety of important duties in developing and carrying out departmental programs, including the exercise of independent judgment in the establishment of initiatives in a way that supports the Authority's social responsibility and community engagement goals. Work is performed under the direction of the...

Mar 07, 2026
AE
Full time
 
Data Coordinator, Customer Experience
Amplify Education, Inc. NY, USA
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: The CX Data Coordinator ensures the accuracy, integrity, and security of Customer Experience (CX) data through detailed data entry, ongoing audits, and timely resolution of discrepancies in a fast-paced environment. This highly detail-oriented role partners across CX, Business Systems, and other...

Feb 22, 2026
AE
Full time
 
Project Manager, Customer Experience (Fixed - Term)
Amplify Education, Inc. NY, USA
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: As a project manager supporting the Customer Experience department at Amplify, you will lead and support complex, cross-functional projects, with an emphasis on work that will ensure teachers are prepared to successfully implement Amplify curriculum in their classrooms. Examples include:...

Feb 16, 2026
Lensa
Full time
 
Head of Customer Experience Operations
Lensa Albany, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Zoom Corporation. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the operational strategy that supports the end-to-end post-sales customer lifecycle. This role builds scalable processes, systems, and governance to drive customer retention, renewals, expansion, and long-term value realization. About The Team The Customer Experience Operations team partners across Sales, Customer...

Feb 15, 2026
EY
Studio+ Marketing & Customer Experience Manager - NY, Chicago, Los Angeles
EY New York, NY, USA
Location: Chicago, Los Angeles, New York At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role Overview We are seeking a seasoned Marketing Manager to lead customer transformation programs from vision to execution for our clients. This role focuses on shaping strategy, designing future-state experiences, and leading cross-functional teams across multiple channels to deliver measurable business outcomes for clients. The ideal candidate is equally adept at setting clear transformation strategy and roadmap and rolling up their sleeves to mentor teams and guide delivery. The ideal candidate brings a strong foundation in customer transformation, digital delivery, and consulting leadership, with an understanding of how emerging capabilities-including data, automation, and AI-are beginning to...

Feb 15, 2026
Ke
Director, Customer Experience Operations
Kentik New York, NY, USA
Feb 23, 2026
Tr
Contract
 
Call Center / Customer Service Executive (Phone Support Experience)
Trigyn NY, USA
Job Description: Call Center / Customer Service Executive (Phone Support Experience) Position Id: J0323-0039 Job Type: Contract/W2 Country: United States Location: Queens, NY Pay Rate: Open Contact Recruiter: 732-876-7623 Job Description: Trigyn's Direct Government Client has openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. PLEASE NOTE: Candidates will need to be available to work shift schedules as below: Shifts are as follows: 6 am - 2 pm, 6:30 am - 2:30 pm, 7 am - 3 pm, 7:30 am - 3:30 pm, 8 am – 4 pm, 8:30 am - 4:30 pm, 9 am - 5 pm, 10 am – 6 pm, 12 pm – 8 pm, 1 pm – 9 pm, 2 pm -10 pm and 4 pm – 12 am. Must be able to work holidays,...

Mar 09, 2026
Lensa
Assistant Buyer, Zappos Merchandising
Lensa New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Amazon. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Description We're looking for an enthusiastic Assistant Buyer to join our buying team. This role is ideal for someone with some buying experience who is ready to take the next step in their career while working with industry-leading brands. Key job responsibilities Partner with Buyers on category management and strategic initiatives Execute buying plans and maintain product assortments Monitor inventory levels and recommend reorder quantities Track and analyze sales...

Mar 16, 2026
Chipotle
Kitchen Leader
Chipotle Village of Pelham, NY, USA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving...

Mar 16, 2026
Chipotle
Kitchen Leader
Chipotle New Hartford, NY, USA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving...

Mar 16, 2026
Chipotle
Service Leader
Chipotle Canandaigua, NY, USA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be...

Mar 16, 2026
Otsuka Pharmaceutical Companies (U.S.)
Area Business Lead, CNS - Upstate NY
Otsuka Pharmaceutical Companies (U.S.) Syracuse, NY, USA
Job Summary Otsuka America Pharmaceutical, Inc. customer engagement approach is designed to better deliver on patient, caregiver and HCP needs in an evolving healthcare environment. This model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to help bridge care gaps. The Area Business Lead will report to the respective Sr. Business Director (SBD) and be grouped into a regional area. The SBDs have significant autonomy to assess unique market priorities and...

Mar 16, 2026
Chipotle
Kitchen Leader
Chipotle Fishkill, NY, USA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving...

Mar 16, 2026
Chipotle
Service Leader
Chipotle Corning, NY, USA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be...

Mar 16, 2026
TF
Full time
 
Senior Software Engineer 2 - Care Tools
The Farmer's Dog New York, NY, USA
Who We Are The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future. To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and...

Mar 16, 2026
Chipotle
Kitchen Leader
Chipotle Clifton Park, NY, USA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving...

Mar 16, 2026
Chipotle
Kitchen Leader
Chipotle Rome, NY, USA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving...

Mar 16, 2026
Chipotle
Kitchen Leader
Chipotle Mineola, NY, USA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving...

Mar 16, 2026
GR
Leasing Manager - Monarch 716 (Student Living)
Greystar Real Estate Partners LLC Buffalo, NY, USA
National Head of Leasing R0180554 Sydney Corporate Office Sydney, New South Wales Apply Now Overview Job Responsibilities Success Profile Trending Benefits Overview Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing. Back to navigation (Overview) Job Responsibilities About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in...

Mar 16, 2026
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