J.B. Hunt Transport
Kansas City, KS, USA
Job Title: Customer Experience Representative - ICS Department: Customer Service & Contact Center Operations Country: United States of America State/Province: Kansas City: Kansas City Full/Part Time: Full time Job Summary: Under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver an exceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent customer relationships as well as maximize business potential. Job Description: Key Responsibilities: Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth Monitor and support on-time delivery, damage-free services, and accurate billing Proactively communicate with and respond to internal and external customers who request information by...


