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116 customer implementation analyst jobs found

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PC
Associate Director, Digital Product Management
Publicis CoLab Boston, MA, USA
Company description Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign's Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world's leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries. Overview Associate Director, Digital Product Management Digitas is looking for an outstanding Associate Director, Digital Product Management - someone who can...

Mar 10, 2026
CG
Full time
 
Business Analyst
Contact Government Services Boston, MA, USA
Business Analyst Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Support the development of briefings, agendas, and other general...

Mar 08, 2026
UU
Full time
 
Sr Compliance Operations Analyst
UKG (Ultimate Kronos Group) Lowell, MA, USA
Why UKG At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About The Team UKG’s Corporate Risk & Compliance team designs and operationalizes programs that help employees do the right thing every day. We are collaborative and forward-thinking, focused on building a culture where compliance supports how we work, innovate, and lead. About The Role This role is a key contributor to UKG’s corporate compliance...

Mar 08, 2026
EY
Full time
 
SAP - Plant Maintenance - Asset Management - EAM - Senior - Consulting - Location OPEN
EY Boston, MA, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to enhance their operations. This is rooted in EY's SAP service line capabilities including Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors. Our focus is on helping clients elevate performance and productivity. The opportunity EY's Agile Business Transformation enabled by SAP technology can help organizations address challenges in the digital era. Our EY SAP collaborative approach focuses on more than technology alone. We take a comprehensive, business-first view to address strategy, customer value, user experiences, processes, technology, and operational impacts in tandem. As...

Mar 08, 2026
MA
Product Analyst (Hybrid)
MAPFRE Webster, MA, USA
Product Analyst (Hybrid) Date: Feb 19, 2026 Location: Webster, MA, US Company: MAPFRE The Product Analyst helps shape and grow Property & Casualty insurance products, playing an important role in driving profitable results. This role uses data and insights from the regional, state, and agency levels to understand what's driving profit and loss, identify growth opportunities, and support smart, strategic product decisions. By analyzing customer demographics, competitive trends, and regulatory requirements, the Product Analyst develops product and pricing recommendations and turns them into clear, actionable business requirements. This position also takes a lead role on cross-functional teams, working closely with partners across the organization to bring product updates from idea to launch. Responsibilities Conduct in-depth analyses of profitability, product performance, and growth across various rating metrics to identify loss drivers, profit drivers,...

Feb 23, 2026
CO
Sr Business Analyst - Velocity Black - (Remote - Eligible)
Capital One Financial Corporation Boston, MA, USA
Sr Business Analyst - Velocity Black - (Remote - Eligible) Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform...

Feb 23, 2026
Or
Specialist Technical Account Manager, CSS NA, Federal
Oracle Boston, MA, USA
Job Description This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Data Management Products and Oracle Cloud. US citizenship is required. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements....

Feb 22, 2026
MA
Operations Analyst (Hybrid)
MAPFRE Webster, MA, USA
Operations Analyst (Hybrid) Date: Feb 18, 2026 Location: Webster, MA, US Company: MAPFRE Summary The Operations Analyst provides services for departments in terms of business strategy, workflow, and productivity analysis of key business factors which impact the productivity of the departments and profitability of the organization. May also participate in project requirement definition, user acceptance testing, planning, and business readiness, including post implementation validation across the company platforms to ensure business requirements are met. Responsibilities Operational Support Responsibilities Plan and schedule activities, tasks, and dependencies; monitor progress. Collaborate to set scope, objectives, and recommend change management methods and KPI measurements. Identify risks, develop contingency plans, and communicate mitigation actions. Production Support Monitor open tickets and escalate as necessary....

Feb 22, 2026
Ry
Full time
 
Manager Continuous Improvement - Start-ups Team (remote)
Ryder Boston, MA, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface with employees at all levels and functions across the business. This position reports to the CI Director or Sr. CI Manager and is closely aligned with a Director of Operations....

Mar 20, 2026
Ma
Full time
 
Business Analyst, Aladdin Investment Operations
Manulife Boston, MA, USA
The Business Analyst will play a key role in supporting the implementation of new technology and applications across Middle Office Investment Operations. The analyst will work closely with operations teams, technology partners, and external vendors to gather requirements, document workflows, support system integration, and drive operational readiness. The role is instrumental in ensuring a smooth transition and enabling scalable, efficient, and well‑controlled operational processes. Responsibilities: Collect, document, and manage business requirements throughout the project lifecycle Analyze current-state processes and support operations in designing future-state workflows that align with new system capabilities and target operating models. Develop and execute test strategies, test cases, and expected results to validate new workflows and system functionality; maintain clear and comprehensive documentation. Collaborate with business stakeholders to identify...

Mar 20, 2026
MB
Manager of Paratransit Ops
MBTA Quincy, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Manager of Paratransit Operations will be responsible for the daily operational performance of paratransit contracts and oversight of associated vendors. The Manager of Paratransit Operations will report to The RIDE's Deputy Director of Paratransit Operations and will work closely with the Contract Performance team to monitor operations and compliance. The Manager of Paratransit Operations will also have regular contact with the RIDE's Innovation and Analysis, Technology, and...

Mar 20, 2026
RSM US LLP
Financial Consulting Supervisor - Finance as a Service
RSM US LLP Boston, MA, USA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM’s Finance as a Service (FaaS) practice is looking for skilled professionals to join us at the Supervisor level. RSM’s FaaS practice blends to best of both worlds by providing candidates with all the career growth opportunities that come with working for a public accounting firm, while at the same time operating in private company environments on a daily basis. We provide accounting, technology and consulting services to private, lower middle market clients, with revenues...

Mar 19, 2026
MasterCard
Full time
 
Director, Quota and Analytics
MasterCard Boston, MA, USA
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Quota and Analytics Director, Quota and Analytics Overview: Mastercard is investing in a transformation of our global sales incentives across plan design, data transformation, systems implementation and operations. This transformation is a critical step in modernizing how we reward performance, scale our selling motions, evolve pipeline performance and support sustained growth. This initiative upgrades sales incentives across the...

Mar 19, 2026
MasterCard
Full time
 
Director, Territory
MasterCard Boston, MA, USA
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Territory Director, Territory Overview: Mastercard is investing in a transformation of our global sales incentives across plan design, data transformation, systems implementation and operations. This transformation is a critical step in modernizing how we reward performance, scale our selling motions, evolve pipeline performance and support sustained growth. This initiative upgrades sales incentives across the enterprise to...

Mar 19, 2026
BM
Full time
 
Associate Director, Operational Excellence, Cell Therapy in Devens, MA
BristolMyers Squibb MA, USA
Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . At Bristol Myers Squibb we are reimagining the future of cell therapy....

Mar 19, 2026
STR
Full time
 
Lead Research Scientist – Machine Learning
STR Woburn, MA, USA
About the Team STR's Analytics Division researches and develops novel technologies to solve challenging national security problems through advanced analytics. Our team consists of passionate and motivated engineers and scientists with advanced degrees in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success of our customers. The Signals Exploitation and Tracking (SET) Group in the Analytics Division focuses on applying machine learning, statistics, estimation, and information theory algorithms for signals exploitation, target tracking, and system resource management. The Role As a Lead Research Scientist at STR, you will help develop disruptive technologies focused on signals exploitation, estimation theory, system resource management, and systems analysis. You will lead the development of cutting-edge AI/ML algorithms...

Mar 19, 2026
TT
Full time
 
Senior Director of Membership
The Trustees of Reservations Boston, MA, USA
Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts' premier conservation and preservation organization. The Trustees' preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org. Posting Information: Salary: $122,500-$157,500 New hires are placed in the range between $122,500 and $143,500....

Mar 19, 2026
STR
Full time
 
Lead research scientist machine learning
STR Woburn, MA, USA
About the Team STR's Analytics Division researches and develops novel technologies to solve challenging national security problems through advanced analytics. Our team consists of passionate and motivated engineers and scientists with advanced degrees in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success of our customers. The Signals Exploitation and Tracking (SET) Group in the Analytics Division focuses on applying machine learning, statistics, estimation, and information theory algorithms for signals exploitation, target tracking, and system resource management. The Role As a Lead Research Scientist at STR, you will help develop disruptive technologies focused on signals exploitation, estimation theory, system resource management, and systems analysis. You will lead the development of cutting-edge AI/ML algorithms...

Mar 19, 2026
OC
Full time
 
Finance Manager, SIS
Olympus Corporation of the Americas Westborough, MA, USA
Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. Our five Core Values empower us to achieve Our Purpose: Patient Focus, Integrity, Innovation, Impact and Empathy. Learn more about Life at Olympus: https://www.olympusamerica.com/careers. Job Description The Finance Manager will be responsible for providing analytical support and analysis as well as business partnership support to the Global SIS Division Business leadership members for a ~$2B/annual revenue-generating global division. In addition, the role will support the consolidation of Surgical Business results monthly, annually, and over the long term planning horizon. The Surgical Business unit consists of...

Mar 17, 2026
Lensa
Construction Manager, North America Construction Manager
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Amazon. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Description Amazon is looking for a Construction Manager who will be responsible for project management of building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. Construction Managers are responsible for construction of new Fulfillment Centers (FCs) in the US as well as renovations & tenant improvements at existing FCs. Construction Managers will also handle the implementation of the...

Mar 16, 2026
SunSource
Quality Manager - aerospace / defense / industrial
SunSource Northborough, MA, USA
The Hope Group, A SunSource Company, is New England’s leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We’re more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face. www.thehopegroup.com We are seeking an experienced Quality Manager to lead and continuously improve our Quality Management System (QMS) in support of aerospace, defense, and industrial customers. This is a high-impact leadership role responsible for ensuring regulatory compliance, strengthening operational quality processes, and driving a culture of continuous improvement across the organization. The Quality Manager will oversee the development, implementation, and ongoing management of our Business Management System...

Mar 16, 2026
OG
Full time
 
Collections Supervisor
Oxford Global Resources Beverly, MA, USA
Join our team and experience how we lead with passion, positivity, and accountability to deliver the Right Talent. Right Now. We create an environment where you can think big, have fun and truly make a difference. POSITION SUMMARY We are seeking an experienced and results-driven Collections Supervisor to lead our Accounts Receivable Collections team across the US and Europe. This role is responsible for driving cash flow performance to meet cash collections goals set by management, reducing past due balances, improving DSO, and ensuring consistent credit and collection practices across multiple entities. The ideal candidate is a strong people leader who thrives in a fast-paced environment and brings a data-driven approach to collections strategy. This position will p roactively support management and provide an overview of collections status in preparation for weekly/monthly AR Calls with management. RESPONSIBILITIES Cash collections. Review daily progress of...

Mar 16, 2026
Ma
Full time
 
Director, Underwriting Research & Development
Manulife Massachusetts
Key to John Hancock’s success is maintaining the core competency of Underwriting expertise which relies on a strategy of continual enhancements to our proprietary underwriting approaches and keeping current with medical, lifestyle and technological advances that can further advance our underwriting expertise. We are seeking an Underwriting Director with a history of making sound underwriting decisions, building strong relationships and communicating effectively to join us on our transformation journey to simplify the insurance process for our customers. This role is accountable for providing underwriting subject matter expertise, leadership and collaboration with cross-functional teams comprised of actuaries, operations specialists, data scientists, and developers. The successful candidate will demonstrate proven research and development capabilities, project execution, out-of-the-box thinking, and creative problem-solving skills. Job Responsibilities Oversee the research,...

Mar 16, 2026
CG
eDiscovery Analytics Lead
Contact Government Services Boston, MA, USA
eDiscovery Analytics Lead Employment Type: Full-Time, Experienced Department: Legal As an eDiscovery Analytics Lead for Contact Government Services, you will be using your legal experience to aid a large federal agency in achieving its mission. You will be providing electronic discovery technical support and assisting with strategic and legal aspects using Relativity. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Performs analysis, development, and implementation of processing approaches for...

Mar 15, 2026
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