63 customer service agent jobs found

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and...

Work From Home Principal Agency Liaison Coordinator - Repo Operations This role primarily acts as the point of contact for our external vendors. Responsible for managing, monitoring, tracking and resolving daily metrics and ensuring that the designated Service Level Agreements (SLAs) are met. A successful coordinator contributes to the efficiency, productivity and success of the team. Participates in day-to-day processing functions of vendor operations and will perform a variety of responsibilities that include but are not limited to: recommending and implementing changes to new and/or existing processes or procedures, provide training to increase user understanding of policies and procedures and more. General Responsibilities: Provide training/presentations within the team and to the management team regarding daily functions, issue remediation efforts and other various topics. Work both independently and collaboratively through projects and day to day...

Location Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park. The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park. Job Description Omni Oklahoma City is seeking a high energy, friendly welcoming Front Desk Agent to join the...

Job Description The SaaS Observability organization oversees all enterprise software services supporting over 25,000 customers and processing more than 60 billion transactions daily. Within this group, the Observability team delivers strategic software solutions and large-scale production engineering services that ensure our cloud products operate with maximum reliability, performance, and resilience. SaaS Observability operates one of the largest telemetry infrastructures in the industry, handling petabytes of data, monitoring billions of objects, and maintaining modern telemetry pipelines across distributed environments. The team is actively advancing its Agentic AI infrastructure to enable intelligent, autonomous observability. We're seeking a visionary Principal Software Engineer - Agentic AI to lead the evolution of our observability platform into an intelligent, agentic AI-powered system. You'll architect scalable solutions that integrate telemetry, LLMs, and...

Job Description The SaaS Observability organization oversees all enterprise software services supporting over 25,000 customers and processing more than 60 billion transactions daily. Within this group, the Observability team delivers strategic software solutions and large-scale production engineering services that ensure our cloud products operate with maximum reliability, performance, and resilience. SaaS Observability operates one of the largest telemetry infrastructures in the industry, handling petabytes of data, monitoring billions of objects, and maintaining modern telemetry pipelines across distributed environments. The team is actively advancing its Agentic AI infrastructure to enable intelligent, autonomous observability. We're seeking a visionary Principal Software Engineer - Agentic AI to lead the evolution of our observability platform into an intelligent, agentic AI-powered system. You'll architect scalable solutions that integrate telemetry, LLMs, and...

Travel Specialist, Principal Coordinator - Velocity Black (Remote) Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary The Placement Specialist will market property and casualty insurance programs on prospective accounts for small to middle market accounts. This person will gather, analyze, and organize data; prepare submissions and applications, negotiate coverage terms, and prepare proposals...

Senior Manager, Product Management - Velocity Black Request Experiences (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's...

Job Description Job Description: Lead AI development from Context Aware Agents, Action Agents to Reasoning Agents, with Multi Agent Orchestration. This will involve strategy and planning through several critical milestones across team of Applied Scientists, Data Engineers and Business Stakeholders. This is a hands on role, requiring coding, testing, delivery and ongoing maintenance and training for solutions in production, as well as fostering business partnership and accountability every step of the way. Lead ML Model Development: Lead the design, development and productionalization of advanced machine learning models for time series and anomaly detection. Responsible for optimizing models to enhance precision, ensuring high performance, accuracy and reliability. Use machine learning, data mining, statistical techniques, and others to create actionable, meaningful, and scalable solutions that drive Cloud Capacity Management and Cost Optimization....

Position Summary Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual Schools employees and customers with exceptional support and training.  All members of the School Support Help Desk Team help facilitate the ability of school-based employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all school-based staff, corporate staff, and customers, by handling inbound calls to the School Support Help Desk and assisting our staff and customers to evolve their understanding of our program and Education Management Systems.  The Part-Time Customer Service Analyst will be responsible for answering inbound calls throughout their 5-hour, daily shift (25 hours/week) which will occur during the normal operating hours of 8:00 am EST – 6:00 pm EST. Calls often require research and follow up to...

Job Description Job Description: Lead AI development from Context Aware Agents, Action Agents to Reasoning Agents, with Multi Agent Orchestration. This will involve strategy and planning through several critical milestones across team of Applied Scientists, Data Engineers and Business Stakeholders. This is a hands on role, requiring coding, testing, delivery and ongoing maintenance and training for solutions in production, as well as fostering business partnership and accountability every step of the way. Lead ML Model Development: Lead the design, development and productionalization of advanced machine learning models for time series and anomaly detection. Responsible for optimizing models to enhance precision, ensuring high performance, accuracy and reliability. Use machine learning, data mining, statistical techniques, and others to create actionable, meaningful, and scalable solutions that drive Cloud Capacity Management and Cost Optimization....

CCaaS Engineer Req number: R7113 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a CCaaS Engineer, you will be responsible for designing, implementing, and maintaining our cloud-based contact center platforms. Job Description We are seeking a highly skilled and motivated CCaaS Engineer to join our dynamic team. The CCaaS Engineer is responsible for designing, implementing, and maintaining our cloud-based contact...

Cloud Architect, Product Management Location: Remote (US-based) About the Role We are seeking a hands-on, technically deep Cloud Architect to serve as the critical technical bridge between our Engineering, Product Management, and Field teams. In this role, you will act as the primary subject matter expert on the cloud services we support, ensuring our product vision translates into technically sound, commercially viable solutions. You thrive at the intersection of technical execution and product strategy . You'll guide Product Managers during the product development process to ensure first releases of our features meet rigorous enterprise standards, while simultaneously partnering with field teams to ensure post-sale implementations land successfully in complex customer cloud environments. Key Responsibilities Product Strategy & Design: Serve as the technical SME to help PMs translate complex cloud requirements into actionable product...

Job Description As a Consulting Member of Technical Staff, you will be a key contributor in designing and building the foundational infrastructure that powers Oracle's next-generation HealthCare Product Suite. Our product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in backend systems, data platforms, and distributed architecture will directly enable AI-first solutions that drive outcomes for clinicians, patients, and healthcare operations. What you'll do Own end-to-end architecture for scalable, reliable distributed services and data platforms powering AI-first healthcare applications. Translate high-level system design into architectural documentation, drive engineering peer reviews, and lead technical decision-making. Prototype critical components, bootstrap projects, and contribute high-quality code with strong code review practices....

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: Responsible for implementing, administering, monitoring and troubleshooting HPE NonStop infrastructure systems. Ability to demonstrate expertise in said architecture, performance optimization, security best practices and continuous maintenance practices for critical systems. Ability to work closely with other team members, software & hardware vendors and end-users to collaboratively design technical solutions that meet business needs. Serve as a technical resource regarding the implementation and optimization of complex server-based configurations by providing expertise in various infrastructure platforms that include storage management, disaster recovery systems architecture, patch management and backup and recovery. About This Role: Sr. Systems...

Clean Harbors is seeking a Traveling Field Project Manager to join our team. The Field Project Manager is primarily responsible for estimating remediation projects. This position will manage 1-6 projects in all phases of the project. This employee will work from home but will travel as much as is needed to manage customers and the field teams working on current projects. Typical travel pattern is field based for 6 weeks and then home for 1 week. Soil Construction/Soil Remediation project experience required. Location : Georgia, Oklahoma, Tennessee, Mississippi, Alabama and Florida preferred- other locations in the Southeast will be considered on a case-by-case basis. Pay : $80,000-$110,000 DOE, annual bonus plan Travel: Will travel as needed to various project sites, up to 6 weeks in the field at one time. Why work for Clean Harbors? Health and Safety is our #1 priority and we live it 3-6-5; Competitive wages; Comprehensive health...

Description: At Next Generation Wireless (NGW), we’re more than a wireless retailer — we’re a trusted partner helping people stay connected to what matters most. As a UScellular Authorized Agent — now part of T-Mobile — we’re excited to offer the strength of two networks, bringing even more value to our customers. We’re looking for motivated, goal-driven sales pros who thrive in a fast-paced environment. Whether you’re just starting out or ready to take the next step in your career, we have a place for you. Intrigued? Here’s more about us: The largest Authorized Agent of UScellular with over 100 locations across multiple states A values-driven organization focused on customer and associate success A fast-paced environment ideal for high-energy, motivated sales professionals Passionate about providing tools, training, and support designed to help you grow your career A team that celebrates ambition and rewards hard work Offering competitive earning potential with base...

Become a part of our caring community and help us put health first The Product Owner serves as the administrator and strategic owner of the Sales Enablement library materials within the HighSpot Platform. This role is responsible for maintaining and evolving the platform's architecture, ensuring content is discoverable and effectively promoted, and driving platform adoption through training and coaching of content owners. The role partners closely with internal stakeholders including business partners, content strategists, sales enablement, and the MarketPoint training team to ensure a consistent user experience, branding, permissions model, and measurable business outcomes. The Senior Professional, Field/Sales Marketing plans and organizes local marketing and sales programs. Acts as the point persons for outside, inside and partner sales teams. Gathers and reports customer intelligence to sales teams. Begins to influence department's strategy. Makes decisions on moderately...

12000 N. Pennsylvania Ave. Oklahoma City Oklahoma,73120 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives. Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities. Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions). Offers clients advice and guidance on...

Job Description: Employer: IHC Health Services, Inc. (dba Intermountain Health) Job Title: Machine Learning Operations Engineer - Senior Degree Required: Master's degree or equivalent foreign education Academic Discipline(s): Computer Science, Data Science, Information Systems, or Mechanical Engineering Experience Required: 2 years of experience Alternate Occupations Acceptable: Computer Science, Data Science, Information Systems, or Mechanical Engineering OR Degree Required: Bachelor's degree or equivalent foreign education Academic Discipline(s): Computer Science, Data Science, Information Systems, or Mechanical Engineering Experience Required: 5 years of post-degree progressive experience Alternate Occupations Acceptable: Computer Science, Data Science, Information Systems, or Mechanical Engineering Job Description: Lead the development of machine learning platforms, leveraging model registries, feature stores, and model...

Job Description Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is your opportunity to use your experience with ERP/ERM/CX Sales & Service/HCM to make a big splash in your career. We're looking for an Industry Sales Executive to provide expertise in finance and budgeting solutions tied to Oracle's suite of products. Using your knowledge of ERP, HCM and CX, you'll work alongside Oracle's best sales executives to solve sophisticated customer problems and translate customer requirements into technical solutions. By selling our software/solutions, you'll play a crucial role in driving the continued success of Oracle's Enterprise Applications in North America. If you're ready to bring your sales skills to the forefront of ERP, come and join us! About Oracle ERP, HCM and CX Oracle's outstanding suite of...

Job Description Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is your opportunity to use your experience with ERP/ERM/CX Sales & Service/HCM to make a big splash in your career. We're looking for an Industry Sales Executive to provide expertise in finance and budgeting solutions tied to Oracle's suite of products. Using your knowledge of ERP, HCM and CX, you'll work alongside Oracle's best sales executives to solve sophisticated customer problems and translate customer requirements into technical solutions. By selling our software/solutions, you'll play a crucial role in driving the continued success of Oracle's Enterprise Applications in North America. If you're ready to bring your sales skills to the forefront of ERP, come and join us! About Oracle ERP, HCM and CX Oracle's outstanding suite of...

Job Description: Employer: IHC Health Services, Inc. (dba Intermountain Health) Job Title: Machine Learning Operations Engineer - Senior Degree Required: Master's degree or equivalent foreign education Academic Discipline(s): Computer Science, Data Science, Information Systems, or Mechanical Engineering Experience Required: 2 years of experience Alternate Occupations Acceptable: Computer Science, Data Science, Information Systems, or Mechanical Engineering OR Degree Required: Bachelor's degree or equivalent foreign education Academic Discipline(s): Computer Science, Data Science, Information Systems, or Mechanical Engineering Experience Required: 5 years of post-degree progressive experience Alternate Occupations Acceptable: Computer Science, Data Science, Information Systems, or Mechanical Engineering Job Description: Lead the development of machine learning platforms, leveraging model registries, feature stores, and model...

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career...