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165 customer service engineer jobs found

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UU
Principal Software Development Engineer
UKG (Ultimate Kronos Group) Nashville, TN
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role We are seeking a Principal Software Development Engineer in Enterprise Solutions and Experience (ESE) org to lead the architecture and development of a cloud-native onboarding platform that enables engineering teams to seamlessly deploy and operate services across multi-cloud environments including Google Cloud Platform (GCP), Microsoft...

Apr 21, 2026
CT
Sr. SAP S/4HANA Functional Consultant/Tester - U.S. Citizenship Required
Cgi Technologies Corporation Knoxville, TN
Sr. SAP S/4HANA Functional Consultant/Tester - U.S. Citizenship Required Category: Business Consulting, Strategy and Digital Transformation Main location: United States, Virginia, Fairfax Alternate Location(s): United States, Louisiana, Lafayette United States, Virginia, Lebanon United States, Tennessee, Knoxville Position ID: J0426-0627 Employment Type: Full Time U.S. - CGI Federal roles - Keeping Americans safe (https://youtu.be/z3ocWRTYO90) By playing this video you consent to Google/YouTube processing your data and using cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . Position Description: CGI is seeking a high-potential Senior Functional Tester/Consultant or Test Engineer with experience testing SAP ECC or S/4HANA. The successful candidate will work closely with our clients, test engineers, functional testers, and the test lead to understand business requirements; design and present testing solutions...

Apr 20, 2026
Or
Sr. Software Developer
Oracle Nashville, TN
Job Description We are looking for a talented engineer to aid in this effort. Major focus areas of software maintained by the team include: Developing a native service for the Catalog - that can handle not only object store, but also connectivity to every database where data is stored Creating improved performance and scalability when data is in object store Improving user experience for interactions with the Oracle Lakehouse Adding AI features for access to the data Improved Security for a distributed System You and members of the team will be called upon to solve many diverse scaling, security, efficiency, and automation problems through robust architectural decisions and customer-first design. Responsibilities Responsibilities: As a Principal Member of Technical Staff, you will be called upon to lead major projects and have significant participation in design and architecture. You will be expected to act as a technical...

Apr 20, 2026
Highmark Health
Lead AI Architect
Highmark Health Nashville, TN
Company : enGen Job Description : JOB SUMMARY We are seeking a visionary AI Architect to serve as the technical cornerstone of our artificial intelligence strategy . While an AI Engineer builds the models, you will design the entire ecosystem they live in. You will be responsible for defining the high-level structure of our AI systems , ensuring they are scalable, secure, and seamlessly integrated with our enterprise infrastructure . As an Architect, you sit at the intersection of business value and technical feasibility, translating executive goals into robust technical blueprints. This role involves defining the end-to-end architecture for AI solutions , encompassing data pipelines, model storage, inference engines, and front-end integration . The individual will be responsible for evaluating and selecting the optimal " tech stack ," including specific LLMs, vector databases, and orchestration frameworks , to meet the company's long-term needs....

Apr 19, 2026
Ne
Platform Engineer I - HubSpot
Nelnet Nashville, TN
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. Nelnet Business Services (NBS) is hiring a Platform Engineer to own, scale, and optimize our HubSpot instance as a critical component of our go-to-market technology stack. This role is responsible for the architecture,...

Apr 19, 2026
Or
Senior Principal Electrical Engineer
Oracle Nashville, TN
Job Description We are seeking a Senior Principal-level Electrical Engineer to serve as the field authority for mission-critical power systems across our global data center fleet. You will lead complex troubleshooting, commissioning, reliability improvements, and capacity enablement for medium- and low-voltage systems supporting high-density, liquid-cooled compute. This is an individual contributor role with broad influence across Design, Construction, Operations, Controls/BMS, and EPMS. Responsibilities Key Responsibilities Lead on-site and remote technical support for electrical infrastructure: utility service, MV switchgear, transformers, LV switchgear, UPS/ESS, PDUs/PPMs, RPPs, busway, and grounding. Ensure electrical reliability strategies (N, N+1, 2N) are implemented and verifiable; validate selective coordination, protection settings, and arc flash boundaries. Develop, review, and approve electrical MOPs/SOPs/EOPs for live-site switching,...

Apr 19, 2026
IG
New Model Quality Engineer
Insight Global Murfreesboro, TN
Job Description As a New Model Quality Engineer, you will be a key leader in ensuring the successful launch of new vehicle model. You will lead cross-functional teams to develop and implement comprehensive quality plans, drive continuous improvement initiatives, and ensure the highest standards of quality are achieved throughout the APQP and new model development process. This is a customer facing role, where you will be the key contact point for customer quality team. Lead quality planning and assurance activities for new product and vehicle launches, ensuring compliance with customer, internal, and regulatory standards through all APQP phases. Drive new model launch execution, coordinating design reviews, prototype builds, pilot runs, and production ramp-up to ensure quality readiness. Conduct root cause analysis and implement corrective actions to resolve quality issues and prevent recurrence. Develop and maintain control plans, SOPs, KPIs, and inspection processes...

Apr 19, 2026
IG
Sr. Quality Engineer
Insight Global Nashville, TN
Job Description We are hiring for a Senior Quality Engineer in the greater Nashville area. The SQE performs a mix of complex, routine, and specialized duties related to multiple areas within Quality for the entire business. This position ensures a smooth handle of any quality related issue including but not limited to process, NPI, OBA, vendor, design and customer. Responsibilities include: Coordinates the Quality planning, monitoring, problem solving and continuous improvement functions to ensure that products and services conform to established customer and company standards. Assists other departments (Materials, Program Management, Engineering, Operations) to ensure overall success of projects and customer satisfaction. Serve as mentor to other members of the Quality department. Prepares customer presentation for executive level audiences and attends meetings for support. Assists testing groups to develop and initiate standards and methods for...

Apr 19, 2026
Se
Alternate Site Superintendent - Pituffik SB, Greenland
Serco Nashville, TN
Position Description & Qualifications Are you a Construction Professional, Superintendent, or Engineer looking for a place where you can make a difference every day? Serco is the place for you! Discover this great opportunity supporting the United States Army Corps of Engineers (USACE) at Pituffik SB, Greenland . Serco is supporting USACE in renovating the Power Building (J-Plant) and providing it with High Altitude Electro Magnetic Pulse (HEMP) protective measures. The Alternate Site Superintendent's primary role is to support the Primary Site Superintendent in providing on-site oversight and management of the J-Plant project and to perform as alternate or backup Site Superintendent when Primary Site Superintendent is off-site for rotation home. Project personnel work a nominal 8-week on, 3-week off rotation . The Alternate Site Superintendent's secondary role will be as the primary technical point of contact and on-site supervision for one or more of Serco's...

Apr 19, 2026
Highmark Health
Lead architect
Highmark Health Nashville, TN
Company : enGen Job Description : JOB SUMMARY We are seeking a visionary AI Architect to serve as the technical cornerstone of our artificial intelligence strategy . While an AI Engineer builds the models, you will design the entire ecosystem they live in. You will be responsible for defining the high-level structure of our AI systems , ensuring they are scalable, secure, and seamlessly integrated with our enterprise infrastructure . As an Architect, you sit at the intersection of business value and technical feasibility, translating executive goals into robust technical blueprints. This role involves defining the end-to-end architecture for AI solutions , encompassing data pipelines, model storage, inference engines, and front-end integration . The individual will be responsible for evaluating and selecting the optimal " tech stack ," including specific LLMs, vector databases, and orchestration frameworks , to meet the company's long-term needs....

Apr 19, 2026
CO
Sr Lead Software Engineer, Analytics - Shopping (Remote-Eligible)
Capital One Financial Corporation Nashville, TN
Sr Lead Software Engineer, Analytics - Shopping (Remote-Eligible) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One Shopping, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Lead Software Engineer who is passionate about marrying data with emerging technologies. As a Lead Full Stack Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One Shopping. What You'll Do: Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company Share your passion for staying on top of tech trends, experimenting...

Apr 15, 2026
WC
Strategic Sales Engineer
Windstream Communications TN
Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses . __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ About the Role: As a Sales Engineer with Uniti you will communicate detailed technical, architectural, engineering and product deliverables to all levels within a customer s organization. To excel in this role, you will leverage technical and sales skills, self-reliance, and collaboration skills to work among internal and external customer teams to create a unique customer experience. You will partner with sales and account teams to uncover new or incremental, margin rich, revenue opportunities. What You'll Do: Engage in a consultative manner...

Apr 15, 2026
IG
Quality Engineer - BESS
Insight Global Portland, TN
Job Description The Quality Engineer - BESS will partner closely with manufacturing, supplier, and engineering teams to ensure Battery Energy Storage Systems (BESS) products consistently meet quality, safety, and performance requirements. Day to day, this role will own quality activities across cell, module, pack, and system-level components, performing data analysis, leading failure mode and root cause investigations, and driving corrective and preventive actions using tools such as 8D, DMAIC, and 5-Why. The Quality Engineer will lead quality improvement initiatives tied to cost of quality, inspection results, and customer escapes, while supporting PFMEAs, control plans, and process flows to reduce risk. This person will conduct quality and supplier audits, support field and customer quality issues, ensure compliance with applicable BESS standards and certifications, and provide quality input throughout product development and validation. The role also includes leading...

Apr 13, 2026
IG
Quality Engineer - BLA
Insight Global Portland, TN
Job Description The Quality Engineer will work closely with manufacturing teams on the production floor to ensure products consistently meet customer and quality requirements. This role will analyze quality data and trends, lead root cause investigations, and drive corrective and preventive actions using tools such as 8D, DMAIC, and 5-Why. Day to day, they'll lead quality improvement initiatives tied to metrics like cost of quality, inspection data, and customer escapes, while supporting PFMEAs, control plans, and process flows to reduce risk. The Quality Engineer will conduct quality audits, support nonconformance and rework activities, and partner cross-functionally to resolve customer complaints and support new product development. They'll also provide technical guidance and training on quality tools, ensure compliance across testing and validation activities, and help drive consistent quality performance across operations while promoting strong safety practices. We are a...

Apr 13, 2026
WayUp
Delivery Analyst
WayUp Nashville, TN
Delivery Analyst delivers data, data products, and information that drive our client's multi-channel marketing capabilities. They understand the details of our client's data and Acxiom's products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery Analysts strive daily to improve quality and adhere to standard processes and procedures. They work with clients and / or third-party vendors to begin to understand requirements and escalate issues with a focus on maintaining a seamless process flow. Analyzes, troubleshoots and modifies/changes processes and data to ensure efficient delivery of services to Acxiom clients. Maintains a broad understanding of Acxiom's processing and product capabilities and utilizes that understanding to optimize delivery of services. Mentors less experienced team members. THIS ROLE IS NOT ELIGIBLE FOR ANY TYPE OF SPONSORSHIP Delivery Analyst delivers data, data products, and...

Apr 13, 2026
Fu
Imaging Service Engineer I - Joplin, MO/Bentonville, AR
Fujifilm Nashville, TN
Position Overview An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your...

Apr 13, 2026
IG
Network Operations Engineer (Meraki)
Insight Global Goodlettsville, TN
Job Description We are seeking a junior-to-mid level Network Engineer to support a large-scale, MSP-led retail network lifecycle initiative. This role will act as a secondary quality, visibility, and audit layer alongside an MSP that is responsible for end-to-end device replacement across retail locations. The ideal candidate is early in their network career, has hands-on Cisco Meraki experience, and is comfortable in a customer-facing, operations-heavy environment. Key Responsibilities Serve as a secondary oversight and audit layer for an MSP responsible for end-to-end network device replacements across retail locations Monitor and track execution of a multi-year initiative replacing 15,000-17,000 network devices across stores Maintain ownership of network lifecycle accuracy, ensuring devices are properly registered, licensed, and de-registered within the Cisco Meraki platform Review and validate MSP work, identifying gaps, anomalies, or exceptions...

Apr 13, 2026
Fu
Imaging Service Engineer I - Atlanta, GA
Fujifilm Nashville, TN
Position Overview An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your...

Apr 13, 2026
Fu
Imaging Service Engineer I - Boston, MA
Fujifilm Nashville, TN
Position Overview An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your...

Apr 13, 2026
CO
Sr. Distinguished Machine Learning Engineer (Remote-Eligible)
Capital One Financial Corporation Nashville, TN
Sr. Distinguished Machine Learning Engineer (Remote-Eligible) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how...

Apr 11, 2026
CO
Sr Lead Software Engineer, Full Stack AI MCP - Shopping (Remote-Eligible)
Capital One Financial Corporation Nashville, TN
Sr Lead Software Engineer, Full Stack AI MCP - Shopping (Remote-Eligible) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One Shopping, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Senior Lead Software Engineer who is passionate about marrying data with emerging technologies. As a full stack engineer focusing on AI, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One Shopping. What You'll Do: Be a hands-on leader driving the development of next-generation AI solutions for the future of shopping. Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology...

Apr 11, 2026
CO
Lead Software Engineer, Systematics (Remote)
Capital One Financial Corporation Nashville, TN
Lead Software Engineer, Systematics (Remote) We are looking for a Lead Software Engineer (Mainframe, Systematics) to join and lead our team. We have engineers that have systems, Mainframe, and software engineering backgrounds. The software engineering role within Capital One is critical to our success and one that focuses on building a highly reliable, scalable and measurable customer experience ensuring continued growth of Capital One's critical services in the Bank. What You'll Do: You will be responsible for guiding software engineers on the systematics team responsible for the definition, design, construction, integration, testing, and support of reliable and reusable software solutions, addressing business opportunities Includes systems analysis, creation of specifications, coding, testing, and implementation of application programs and data interfaces Develop complex applications using GN/IM/RM/MA application experience and Agile Requires...

Apr 11, 2026
HI
Lead Engineer/Systems Architect - 28005
HII Knoxville, TN
Requisition Number: 28005 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $88,000.00 - $155,000.00 Security Clearance: Secret Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a business group within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Leadership Mindset at HII - Mission Technologies Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture:...

Apr 11, 2026
IG
REMOTE Electrical Engineer (PE)
Insight Global Nashville, TN
Job Description Assist with the design and documentation of electrical systems and components for 600V and below applications, including motor control centers, power distribution, drives, protection schemes, and control circuits. Create and review schematics, wiring diagrams, one-line diagrams, and electrical layouts using CAD/ECAD tools; support PCB/layout tasks as needed. Support sizing, selection, and integration of motors, drives, transformers, relays, contactors, protection devices, and instrumentation. Contribute to testing, commissioning, FAT/SAT activities, and field troubleshooting at customer sites. Assist with electrical safety, risk assessment, and compliance activities in line with NEC/IEC 60364 (and other applicable codes as required). Support the creation of design history files, test procedures, specifications, and as-built documentation; maintain design traceability. Collaborate with mechanical, software, and QA teams to ensure integrated system...

Apr 11, 2026
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