65 customer service technical support administrator jobs found

PRIMARY RESPONSIBILITIES: The Sales Excellence Administrator provides front line customer service and platform support. Key duties will consist of providing customer service excellence for instructors, students, and B2B customers utilizing the Pearson Skilling Suite and eCommerce platform. Ideal candidate has an IT training and courseware understanding, strong customer service background, and eCommerce platform experience. Customer Service Support: Serve as first line of contact for customer service escalations. Document new processes/procedures. Organize, update and maintain Customer Service documentation. Assist in troubleshooting technical issues. Provide white glove service for customers Schedule Requirements: This is a full-time position with 40 hours of covered shifts per week. Our ideal candidate demonstrates teamwork, with the availability to work an assigned eight (8) work-hour shift plus a 30-minute or one (1) hour...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The CRM Administrator is responsible for managing and enhancing the functionality of the organization's CRM system, ensuring system integrity, optimizing user experience, and providing key insights to drive business...

Role: GitHub Administrator Location: Houston, Texas Duration: Contract Preferred Qualifications GitHub Certified Professional certification Experience with containerization (Docker, Kubernetes) Knowledge of infrastructure as code (Terraform, Ansible) Background in the oil & gas or energy industry Experience with enterprise identity management systems Familiarity with Agile/Scrum methodologies Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) Position Overview The GitHub Administrator will be responsible for managing and maintaining GitHub Enterprise environment, ensuring secure, efficient, and compliant software development practices across the organization. This role combines technical expertise with administrative oversight to support development teams and maintain enterprise-grade version control infrastructure. Key Responsibilities Platform Administration Administer and maintain...

Job Description SOC Analyst - US Gov Location (Hybrid) Reston, VA , Seattle, WA, Austin, TX US Citizenship required Description Behind every mission-critical Cloud service is a sophisticated SaaS architecture supporting the largest companies in the world, employing the most advanced software engineering. We are proud to support those services and team with customers who depend on them, continually innovating and challenging the status quo. Our team environment is progressive, flexible, professionally challenging, rewarding, and fun. We are looking for experienced security analysts to join our efforts in reshaping the cloud services landscape across industry verticals to revolutionize the delivery of Cloud Services to the world's most critical organizations. The SaaS Cloud Security (SCS) organization is responsible for securing enterprise-grade software services on behalf of our 25,000 customers, processing over 60 billion transactions per day. We maintain a team...

Role: SAP BTP Architect and Administrator Location: Byhalia, MS Duration: 6+ Months Job Description: Architect and implement SAP BTP Integration Suite (CPI) and EDI solutions for supplier, logistics, and customer integrations. Lead end-to-end EDI design, including message mapping, trading partner onboarding, transaction monitoring, and error handling. Define and maintain enterprise EDI standards for consistency across systems. Partner with SAP functional teams and external networks to ensure smooth, compliant, and real-time data exchanges. Govern EDI exception management, analytics, and process automation to ensure high availability and transparency. Define and lead the GRC and SOX compliance architecture across enterprise systems including SAP and non-SAP landscapes. Evaluate and implement Identity & Access Governance (IAG) solutions not limited to SAP IAG to ensure cross-platform access governance and compliance. Develop frameworks for access controls, role...

Job Description The Department of Natural Resources, Division of Mining, Land & Water, is recruiting for a Natural Resource Specialist 1/2 Flex in Juneau. This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. What You Will Be Doing: Interested in joining a cohesive, experienced team of professionals managing access and use of state-owned public lands? The Southeast Region Office (SERO) is seeking to fill the Natural Resource Specialist 1/2 Flex position in Juneau, Alaska. We are looking for a curious, consistent, and productive individual with a capacity for research and an interest in public land management. This position works directly with the public, municipalities, and other resource management agencies in overseeing lease and easement authorizations on state lands. Mission And Values/Culture: This position is housed in the Division of Mining, Land, and Water (DMLW), within the Department...

ATTENTION! ALASKA RESIDENTS ONLY! This Job Class Uses Competency Based Minimum Qualifications (MQs). Please read the Competency Based MQ instructions below to learn more on how to document you meet the core competencies listed in the MQ section. The Department of Transportation and Public Facilities (DOT&PF), Central Region Construction & CIP Support, is looking for an Administrative Officer 1 in Anchorage to help us Keep Alaska Moving! What You Will Be Doing: In this role, you will serve as the primary administrative lead for the Construction sections within the Central Design, Engineering, and Construction Division. You will manage key operational functions including financial management, personnel and payroll coordination, procurement activities, and general office administration. The position works closely with the Construction Engineer, section managers, and regional administrative staff to ensure budgets, staffing actions, and operational...

Role: Service Delivery Location: Dallas, TX Duration: 6+ Months Contract to hire Managing the day-to-day operational delivery of Services to the Customer, including efficient and effective management of the technical staff and tools Ensuring delivery and continuity of daily operations, support, maintenance, and administration for the services Identifying risk and issues in the delivery of the Services regularly and making sure they are managed to resolution in collaboration with the customer Manages the development and implementation of operational and configuration Changes to the technical components for the area of responsibility Manages and assesses the quantity and quality of staff resources used in the delivery of Services and makes recommendations for corrective actions to management when necessary to address issues Maintains and supports the in-scope technical components to the requirements in the Statement of Work that are within the area of...

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply. Welcome to the Department of Health! We’d be delighted to have you join our team. If you envision yourself in this role and are ready to start an exciting career with us, apply today! This position is open to Alaskan Residents only. Please check out the residency definition to determine if you qualify. What You Will Be Doing Are you climbing the administrative career ladder, and are you ready for the next rung up? Here’s your opportunity! We’re a dynamic Administrative Support Team, and this position has a wide range of assignments that will give you experience in all administrative functions. In this role, you will provide a full range of administrative support, playing a vital role in the office's workflow and contributing to our mission of protecting vulnerable Alaskans. You will perform a wide range of tasks, including large and small procurement,...

OpenKyber?s direct client based out of St. Paul, Minnesota has long term contract assignment for an Integration/Middleware Administrator (Remote). The particulars of the position are as follows. Roles and Responsibilities: The consultant must have advanced experience building large, complex systems Build, configure, deploy and support IBM middleware products including but not limited to: WebSphere Application Server Network Deploy, IBM HTTP Server, IBM Business Process Manager, WebSphere Transformation Extender, IBM Collaborative Lifecycle Management, IBM MQSeries, and IBM Integration Bus Provide support and consultation for the following custom-developed software systems, software families TPIN METS (built on IBM WebSphere & BPM, Informatica ActiveVOS, HHS Audit, HHS Content, HHS Notify) and IBM Cram. Implement and support highly available, recoverable, and secure systems using F5 load balancer technologies Create and maintain automated deployment scripts for...

Description: Overview Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About the Role We are seeking a part-time Clinical Quality Management Program Manager to serve as the primary point of contact for all contractual, technical, and administrative matters supporting the Clinical Quality Management (CQM) Program at the Defense Health Agency (DHA). The Clinical Quality Management Program Manager will provide day-to-day leadership, planning, coordination, and oversight of project staff and deliverables, ensuring all work aligns with the objectives of the DHA CQM and the Program Management Plan. This...

Clinical Quality Management Program Manager (Part-time) Fully Remote-United States Job Type Part-time Description Overview Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About the Role We are seeking a part-time Clinical Quality Management Program Manager to serve as the primary point of contact for all contractual, technical, and administrative matters supporting the Clinical Quality Management (CQM) Program at the Defense Health Agency (DHA). The Clinical Quality Management Program Manager will provide day-to-day leadership, planning, coordination, and oversight of project staff and...

Senior Cloud Software Engineer Fully Remote-United States Job Type Full-time Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes, and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About the Role We are seeking a Senior Cloud Software Engineer to provide advanced engineering support for cloud-based application development, modernization, and DevSecOps implementation in support of the U.S. Department of Housing and Urban Development (HUD) Office of the Chief Information Officer (OCIO). The Senior Cloud...

Description Overview Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About The Role We are seeking a Sr. Business Process Consultant to provide support to our federal government customer. This role will analyze and improve organizational processes, ensuring efficiency, quality, and productivity on SharePoint, PowerApps and other technical solutions. The Sr. Business Process Consultant will focus on identifying current and future process improvements aligned with program goals and requirements. This role will be responsible for capturing, documenting and interpreting detailed stakeholder...

Senior Cloud Software Engineer Fully Remote-United States Job Type Full-time Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes, and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About the Role We are seeking a Senior Cloud Software Engineer to provide advanced engineering support for cloud-based application development, modernization, and DevSecOps implementation in support of the U.S. Department of Housing and Urban Development (HUD) Office of the Chief Information Officer (OCIO). The Senior Cloud...

We are looking for a skilled Oracle HCM Consultant to join our team in Richmond, Virginia. This long-term contract position requires expertise in Oracle HCM systems, including technical and functional configuration, system administration, and the development of reports and dashboards. The role also involves supporting system enhancements, troubleshooting complex issues, and collaborating with cross-functional teams to meet organizational objectives. Responsibilities: Configure and maintain Oracle HCM modules to ensure optimal system performance. Develop and enhance reports and dashboards using Oracle BI tools and data analytics. Create and implement guided journeys to streamline and improve transactional processes. Provide technical support for production activities related to talent management, including evaluations, goal setting, and succession planning. Collaborate with IT and functional teams to enable the transition to Redwood UI and enhance system...

JOB ATTENTION! ALASKA RESIDENTS ONLY!This job class uses competency based minimum qualifications (MQs).Please read the Competency Based MQ instructions below to learn more on how to document you meet the core competencies listed in the MQ section.The Department of Transportation and Public Facilities (DOT&PF), Central Region Construction & CIP Support, is looking for an Administrative Officer 1 in Anchorage to help us Keep Alaska Moving!What you will be doing: In this role, you will serve as the primary administrative lead for the Construction sections within the Central Design, Engineering, and Construction Division. You will manage key operational functions including financial management, personnel and payroll coordination, procurement activities, and general office administration. The position works closely with the Construction Engineer, section managers, and regional administrative staff to ensure budgets, staffing actions, and operational processes are managed...

Title: IAM Engineer(PingOne) Location: - Bethesda, MD, (Remote) Hire Type: Contract Job Description: Leads the Identity & Access Management (IAM) function in Global Information Security organization through subject matter expertise (L3) on multi-factor authentication (MFA), Web Access Management (WAM) technologies. Functions as the Security Engineer in the team providing engineering support for MFA and SSO service offerings, daily operations, and continuous improvements. Hands-on MFA implementation experience with PingOne SaaS products (DaVinci, Protect, Verify, Directory) including integrations with Ping Federate for SSO services. Analyzes and implements changes to the MFA and SSO infrastructure including configurations and customizations to address application, security, and performance requirements. Works with stakeholders to integrate and onboard new applications and helps troubleshoot integrations with existing applications and systems. Responsible for directing...

We are looking for a skilled Oracle HCM Consultant to join our team in Richmond, Virginia. This long-term contract position requires expertise in Oracle HCM systems, including technical and functional configuration, system administration, and the development of reports and dashboards. The role also involves supporting system enhancements, troubleshooting complex issues, and collaborating with cross-functional teams to meet organizational objectives. Responsibilities: Configure and maintain Oracle HCM modules to ensure optimal system performance. Develop and enhance reports and dashboards using Oracle BI tools and data analytics. Create and implement guided journeys to streamline and improve transactional processes. Provide technical support for production activities related to talent management, including evaluations, goal setting, and succession planning. Collaborate with IT and functional teams to enable the transition to Redwood UI and enhance system...

Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS’s innovative approach combines proactive strategies, efficient processes, and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About The Role We are seeking a Senior Cloud Software Engineer to provide advanced engineering support for cloud-based application development, modernization, and DevSecOps implementation in support of the U.S. Department of Housing and Urban Development (HUD) Office of the Chief Information Officer (OCIO). The Senior Cloud Software Engineer supports HUD’s enterprise modernization strategy by designing, developing, and...

Come join the State of Alaska! This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more. ATTENTION ALASKA RESIDENTS ONLY! The Department of Transportation and Public Facilities (DOT&PF), Division of Facilities Services is looking for a Facilities Manager 2 to help us Keep Alaska Moving! What you will be doing: Facilities Manager 2 in the Division of Facilities Services provides development, direction, scoping, planning and project management functions to support facilities management, maintenance, operations, new construction/renovation, and onsite tenant coordination activities involved in the management of facilities. The Facility Manager 2 is an advanced journey-level position, responsible for independent facility planning and management for assigned facilities. This Facilities Manager 2 position provides broad input to the plans and objectives for all facilities...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you’ll identify, scope, and deliver improvement...

Come join the State of Alaska! This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more. ATTENTION ALASKA RESIDENTS ONLY! The Department of Transportation and Public Facilities (DOT&PF), Division of Facilities Services is looking for a Facilities Manager 2 to help us Keep Alaska Moving! What You Will Be Doing Facilities Manager 2 in the Division of Facilities Services provides development, direction, scoping, planning and project management functions to support facilities management, maintenance, operations, new construction/renovation, and onsite tenant coordination activities involved in the management of facilities. The Facility Manager 2 is an advanced journey-level position, responsible for independent facility planning and management for assigned facilities. This Facilities Manager 2 position provides broad input to the plans and objectives for all facilities within the...

Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS’s innovative approach combines proactive strategies, efficient processes, and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About The Role We are seeking a Senior Cloud Software Engineer to provide advanced engineering support for cloud-based application development, modernization, and DevSecOps implementation in support of the U.S. Department of Housing and Urban Development (HUD) Office of the Chief Information Officer (OCIO). The Senior Cloud Software Engineer supports HUD’s enterprise modernization strategy by designing, developing, and...