48 customer service technical support administrator jobs found

Hiring for an Office Administrator in North Haven! Job Description As an Office Administrator, you will interact with customers to provide information in response to inquiries about products and services and handle and resolve complaints. You will report to the Customer Service Manager and work Monday through Friday on the first shift. Responsibilities Engage in direct customer contact through phone, fax, mail, or electronic mail, addressing inquiries, order entries, online sales, pricing, product availability, scheduling, delivery dates, packaging, shipping, and customer questions. Process warranty transactions and inform customers of current promotions and specials. Maintain sales records including invoices, credit information, and shipping records. Collaborate with inventory control, production, and shipping personnel to confirm delivery dates or track missing/delayed shipments. Consult with outside sales representatives/managers on behalf...

PRIMARY RESPONSIBILITIES: The Sales Excellence Administrator provides front line customer service and platform support. Key duties will consist of providing customer service excellence for instructors, students, and B2B customers utilizing the Pearson Skilling Suite and eCommerce platform. Ideal candidate has an IT training and courseware understanding, strong customer service background, and eCommerce platform experience. Customer Service Support: Serve as first line of contact for customer service escalations. Document new processes/procedures. Organize, update and maintain Customer Service documentation. Assist in troubleshooting technical issues. Provide white glove service for customers Schedule Requirements: This is a full-time position with 40 hours of covered shifts per week. Our ideal candidate demonstrates teamwork, with the availability to work an assigned eight (8) work-hour shift plus a 30-minute or one (1) hour...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The CRM Administrator is responsible for managing and enhancing the functionality of the organization's CRM system, ensuring system integrity, optimizing user experience, and providing key insights to drive business...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The CRM Administrator is responsible for managing and enhancing the functionality of the organization's CRM system, ensuring system integrity, optimizing user experience, and providing key insights to drive business...

POSITION SUMMARY: The Accounts Receivable Manager (Provider Relations Lead Analyst) is responsible for account receivable activity for a specific Health Care Professional (HCP) Book of Business (for the Mid-West/Mid-America Market) tied to an account management team. They will be a key partner to the experience manager supporting strategic planning to improve provider experience. Ensures timely and accurate claims administration, proactively monitors results, and leverages resources and tools to assist Health Care Professionals in managing their accounts receivables. Provides direction and guidance regarding policies, procedures, workflows, claim service quality, and training needs. Regularly meets with assigned Health Care Professionals to discuss results, review issue trends, and develop action plans for improvement. Engages matrix partners to achieve service improvements and minimize contract interpretation issues. Communicates and educates internally regarding...

The ACA Risk Adjustment EDGE Administrator plays a critical role in ensuring compliant, efficient, and high-quality operation of Cigna's EDGE server environment supporting ACA Risk Adjustment. This position is ideal for a proactive, detail-oriented professional with strong technical acumen and a passion for healthcare data. The EDGE Administrator will oversee daily operations, manage data submissions, monitor processing outcomes, and collaborate across business and technical teams to maintain compliance with CMS regulations in a fast-paced, evolving environment. Responsibilities: Manage day-to-day operations of the CMS EDGE server, including file ingestion, error resolution, and submission monitoring Coordinate execution of baseline, incremental, and command-driven processes for Cigna's AWS-hosted EDGE environment Monitor release updates, reference data changes, and deployment timelines to keep the system in sync with CMS schedules Oversee...

Senior Atlassian Consultant Req number: R7392 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Senior Atlassian Consultant ready to take us to the next level! If you have experience serving as a technical expert and trusted advisor, translating business requirements into scalable Atlassian solutions while ensuring alignment with enterprise architecture standards and are looking for your next career...

Job Description Federal Project Manager III - Oracle Health (EHR Pre and Post Go-live Readiness) Travel: 80% Overview: The Federal Project Manager is responsible for site-specific Pre and Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Roles and Responsibilities Manage all communication and relationships between the site and the Oracle Health Readiness Team Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live Present content and drive execution of the Readiness Support Methodology at a local level...

Hybrid Purpose of Position: The Design Engineering Manager owns and continuously improves the engineering execution system that enables efficient, high-quality delivery of sustaining, engineering change, production scale-up and product development work. This role provides global multisite management of engineering work streams, CAD and PDM administration, configuration and master data governance, and design engineering oversight, ensuring engineering execution flows predictably from request through release. This is a leadership role focused on people, process, data and governance. Success is measured by throughput, data integrity, and team effectiveness. Essential Functions : Engineering Operations & Workflow Leadership Own intake, triage, prioritization, and flow of engineering workflows including ECR/ECO, VAVE, customs configurations, engineering services support request and related sustaining workstreams across multiple global sites....

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive...

Job Summary This position will execute and maintain master data policies, collect and protect agreed master data standards, and promote a need for fit-for-purpose master data to support business processes. Partner with IT on system enhancements; provide requirements and testing support for master data process improvements. The position is to ensure high-quality master data and to advance the use of master data critical to SAP, acting as the primary operational point of contact for master data requests and issue resolution to stakeholders. Additionally, you'll address challenges in master data management and governance, set up a governance model with appropriate business accountabilities, and utilize innovative technologies to streamline master data processes. This role will also assist the FP&A team with management reporting for domestic and global leadership. This role requires a strategic thinker with strong analytical skills and the ability to manage cross-functional...

Job Description Site Project Manager II Travel: 80% Overview: The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Roles and Responsibilities Manage all communication and relationships between the site and the Oracle Health Readiness Team Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live Present content and drive execution of the Readiness Support Methodology at a local level Own coordination of the Event Driven methodology with internal and...

Purpose of Position: The Design Engineering Manager owns and continuously improves the engineering execution system that enables efficient, high ‑ quality delivery of sustaining, engineering change, production scale-up and product development work. This role provides global multisite management of engineering work streams, CAD and PDM administration, configuration and master data governance, and design engineering oversight, ensuring engineering execution flows predictably from request through release. This is a leadership role focused on people, process, data and governance. Success is measured by throughput, data integrity, and team effectiveness. Essential Functions : Engineering Operations & Workflow Leadership Own intake, triage, prioritization, and flow of engineering workflows including ECR/ECO, VAVE, customs configurations, engineering services support request and related sustaining workstreams across multiple global sites. Establish and maintain clear...

Job Description Site Project Manager III Travel: 80% Overview: The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Roles and Responsibilities Manage all communication and relationships between the site and the Oracle Health Readiness Team Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live Present content and drive execution of the Readiness Support Methodology at a local level Own coordination of the Event Driven methodology with internal and...

Human Resources Generalist About CT State Connecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut's 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students' academic, career, and personal success. For more information about CT State Community College and the campus please visit Home - CT State Position Details Posted: March 26, 2026 Level: Manager 1 Employment Type: Management / Confidential Hours: Full-time, 40 hours per week Anticipated Start Date: June 2026 Work Location: CT State CC-Norwalk Campus 188 Richards Avenue, Norwalk, CT 06854 Work Modality: On site; Position is not remote Closing Date: Open until filled, with priority consideration given to...

Western Connecticut State University (WCSU) is a constituent unit of the Board of Regents for Higher Education (BOR), Connecticut State Colleges and Universities. As one of the State of Connecticut institutions of higher learning, this university offers undergraduate and graduate programs that weave together liberal arts and professional education and instill a desire for life-long learning. We are recruiting for a full-time Police Officer position in Danbury, CT. WCSU has two campuses in Danbury - the Midtown campus, located at 181 White Street and the Westside campus, located at 43 Lake Avenue Extension. The University Police Department is located on the Midtown campus and serves both campuses. WHAT WE CAN OFFER YOU: WHAT WE CAN OFFER YOU NEW: Visit our State Employee Benefits Overview page! Professional growth and development opportunities. A healthy work/life balance to all employees. Our state has a lot to offer - from fun...

The Hope Group, A SunSource Company, is New England’s leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We’re more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face. www.thehopegroup.com ABOUT US: The Hope Group, A SunSource Company, is New England’s leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We’re more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face. www.thehopegroup.com ABOUT THE...

Clean Harbors in Seymour, CT is looking for a Health and Safety Rep to join their safety conscious team! The Health and Safety Representative is responsible to provide complete, thorough, and professional health, safety and environmental advice within the corporation, including providing effective recommendations based on legislation, education, training, and industry best practices for assigned sites, regions, divisions, and/or corporate entities, and to promote a positive safety culture while continually anticipating, and assessing, safety and health hazards that may be encountered to ensure that risks are effectively eliminated or controlled. Responsible to work as a team member to assist and guide Company management and employees with the compliance demands of the corporate health and safety program, the client’s safety program, and governing workplace or Occupational Health and Safety Regulations, and to drive corrective actions, initiate health and safety system...

Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Ready to use your project management skills to manage a book of business within the National Client accounts? As a Client Account Installation Advisor, you'll manage all facets of client benefits set up; administrative details, benefits confirmation, structure and billing set up, eligibility collection and loading and ID card distribution. You'll act as a liaison between our clients and internal business partners driving the installation process Candidates who reside within 50 miles of the following locations will be required to perform onsite 3 days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ. What...

In this role, you will play a critical role in translating Dental and Vision strategy into action. You’ll lead complex, cross‑functional initiatives that improve how products, services, and capabilities are delivered—driving measurable outcomes for customers, partners, and the business. This is an opportunity to influence strategy, guide execution, and help teams deliver meaningful change. Responsibilities Lead end‑to‑end planning and execution of medium to large, cross‑functional projects supporting Dental and Vision strategic priorities, from concept through implementation and stabilization. Partner with business leaders to define project objectives, success metrics, scope, timelines, and dependencies, ensuring alignment with broader portfolio and business goals. Develop and maintain comprehensive project artifacts including project plans, schedules, risk logs, communication plans, governance materials, and executive status reporting. Facilitate...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Regulatory Compliance Functional Business Consultant - Remote Job Description The Senior Functional Business Consultant serves as a subject matter expert on assigned business systems or processes, applying a high level of expertise to ensure alignment with organizational needs. This role provides strategic consultation on client and internal projects, regulatory requirements, process improvement, impact analysis, and advanced research. Responsibilities include developing documentation, driving communications, engaging in client interaction, conducting training and testing, delivering ongoing system support, and preparing reports and audits. Responsibilities Advise assigned business systems or processes as a subject...

The State of Connecticut, Secretary of the State (SOTS) is currently seeking an IT professional with broad and deep technical knowledge across enterprise environments for the role of Information Technology Analyst 3 . This position designs complex systems, solves difficult technical problems, and leads technical teams or projects in an enterprise environment. WHAT WE CAN OFFER YOU View our State Employee Benefits Overview page! Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut. Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer. POSITION HIGHLIGHTS Full-Time, 40 hours per week Monday through Friday Location: Hartford, CT Hybrid (office/telework)...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Sedgwick. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial...

Job Description About the Role We are seeking an experienced Operations Technical Program Manager (TPM) to join Oracle's Interactive Media Group. In this high-impact role, you will drive execution across complex, cross-functional initiatives, ensuring priorities are delivered on time in a fast-paced environment. You will leverage deep Oracle expertise to orchestrate releases, manage risks, and foster seamless collaboration between engineering, product, design, and customer teams spanning Europe and the US. The ideal candidate thrives in agile environments, excels at proactive issue resolution, and has a proven track record of scaling programs through strong organization and communication. This is a "hands-on" role that will require an individual capable of not only facilitating and driving initiatives, but also personally ensuring their completion. Key Responsibilities Lead end-to-end program execution for media-focused technologies, prioritizing deliverables...