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110 customer service technical support administrator jobs found

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SN
CRM Strategic Partnerships Technical Program Manager
ServiceNow Chicago, IL, USA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What You Get to Do in This Role ServiceNow is seeking a CRM Strategic Partnerships Technical Program Manager to serve at the intersection of partner ecosystem strategy, product and solution expertise, and technical program execution for ServiceNow's CRM portfolio. This is a highly strategic, visible, and technical role within the Global Partnerships & Channels organization. You will be...

Mar 31, 2026
Pl
Full time
 
Systems Administrator
Plexus Buffalo Grove, IL, USA
About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. When we invest in our people, we invest in building a better world. With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued...

Mar 30, 2026
Or
Oracle Health Federal Customer Service Administrator
Oracle Springfield, IL, USA
Job Description We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place. We are looking for a Customer Service Administrator to support end users with solutions across Federal agencies including the Department of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service. The Federal CSA team is a group of hard-working, knowledgeable, passionate members who want to...

Mar 22, 2026
PAYLOCITY CORPORATION
Full time
 
Executive Account Manager
PAYLOCITY CORPORATION Schaumburg, IL, USA
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At...

Mar 19, 2026
SU
AV Digital Producer
Second Unitarian Church of Chicago Chicago, IL, USA
Position Title: AV Digital Producer Location: Second Unitarian Church of Chicago (656 W. Barry Ave. Chicago, IL 60657) Schedule: The position is on-site with 3-4 hours on Sunday mornings, plus weekend and evening events as needed. Type: 6 hours per week at a rate of $25 per hour (additional compensation available for outside events at a higher rate) Supervisor: Director of Music Second Unitarian Church (2U) , a progressive, inclusive, and engaged congregation in Chicago, IL, is seeking a part time, non-exempt AV Digital Producer. Our Unitarian Universalist congregation is explicitly (if imperfectly) anti-racist/anti-oppressive, LGBTQ+ affirming, multigenerational, multicultural, and theologically diverse faith community. About 2U We are a 200+-member Unitarian Universalist congregation founded 1857. We strive to be an anti-racist/anti-oppressive, LGBTQ+ affirming, multigenerational, multicultural, and theologically diverse faith community, engaged with the...

Mar 18, 2026
PE
Advanced Associate, Sales Excellence Administrator
Pearson Education Services Springfield, IL, USA
PRIMARY RESPONSIBILITIES: The Sales Excellence Administrator provides front line customer service and platform support. Key duties will consist of providing customer service excellence for instructors, students, and B2B customers utilizing the Pearson Skilling Suite and eCommerce platform. Ideal candidate has an IT training and courseware understanding, strong customer service background, and eCommerce platform experience. Customer Service Support: Serve as first line of contact for customer service escalations. Document new processes/procedures. Organize, update and maintain Customer Service documentation. Assist in troubleshooting technical issues. Provide white glove service for customers Schedule Requirements: This is a full-time position with 40 hours of covered shifts per week. Our ideal candidate demonstrates teamwork, with the availability to work an assigned eight (8) work-hour shift plus a 30-minute or one (1) hour...

Mar 14, 2026
Ne
CRM Administrator
Nelnet Springfield, IL, USA
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The CRM Administrator is responsible for managing and enhancing the functionality of the organization's CRM system, ensuring system integrity, optimizing user experience, and providing key insights to drive business...

Mar 08, 2026
Ry
Senior Directory Services Engineer
Ryder Springfield, IL, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : General Summary The Senior Directory Services Engineer is responsible for the design, engineering, and operational leadership of enterprise directory services. This position combines advanced technical expertise with strategic oversight to ensure the stability, scalability, and security of directory platforms across multiple environments and entities. The role requires deep knowledge of Active Directory and other directory platforms, strong problem-solving skills, and proven experience leading technical initiatives and projects involving complex efforts such as multi-forest management, M&A integrations, hybrid cloud adoption, modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical leader within the Identity and Access Management...

Mar 31, 2026
IG
Tier 1 Helpdesk Technician (Fri-Mon 12AM-11AM CST)
Insight Global Oak Brook, IL, USA
Job Description We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology. As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You'll be trained on proprietary systems and tools, but we're looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including...

Mar 31, 2026
BU
Small Business Administration - Underwriter
BMO US Chicago, IL, USA
We are seeking a Small Business Administration (SBA) Underwriter with experience in SBA lending, including both 504 and 7(a) programs. The ideal candidate will be a collaborative team player with a thorough understanding of SBA Standard Operating Procedures (SOPs) and the ability to apply them effectively in underwriting decisions. Analyzes credit information to support lending decisions and processes for new and existing Commercial banking loans and credit solutions in an assigned portfolio of clients. Makes credit decisions and recommendations in compliance with bank policies and procedures while maintaining an exceptional client service environment. Negotiates loan structures and terms and conditions that align client requirements with the bank risk appetite and policies. Assesses client repayment capacity by utilizing financial models and analytical tools to recommend appropriate loan structures and collateral requirements. Signs off on new, renewal and...

Mar 31, 2026
TMobile
Full time
 
Principal, Systems Integrator Partnerships
TMobile Joliet, IL, USA
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Principal, Systems Integrator Partnerships role defines and scales T-Mobile's strategic partnerships with leading Systems Integrators and select technology consulting partners to accelerate enterprise growth and bring scalable, complex solutions to market. This role establishes the vision, operating model, and engagement framework for these partnerships, ensuring alignment with enterprise objectives and go-to-market strategy. It expands product reach, improves partner productivity, and accelerates customer time to value....

Mar 31, 2026
Ally Financial
Sr. Analyst or Analyst - Portfolio Management
Ally Financial Springfield, IL, USA
General information Ref # 21834 Remote? No Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity Note: This role may be filled at 3F or 3G depending on candidate experience and knowledge As a part of the Dealer Portfolio Management team, the Analyst is responsible for Portfolio Risk Management and identifying growth and profit...

Mar 31, 2026
Otsuka Pharmaceutical Companies (U.S.)
Manager, Master Data Management and FP&A Reporting
Otsuka Pharmaceutical Companies (U.S.) Springfield, IL, USA
Job Summary This position will execute and maintain master data policies, collect and protect agreed master data standards, and promote a need for fit-for-purpose master data to support business processes. Partner with IT on system enhancements; provide requirements and testing support for master data process improvements. The position is to ensure high-quality master data and to advance the use of master data critical to SAP, acting as the primary operational point of contact for master data requests and issue resolution to stakeholders. Additionally, you'll address challenges in master data management and governance, set up a governance model with appropriate business accountabilities, and utilize innovative technologies to streamline master data processes. This role will also assist the FP&A team with management reporting for domestic and global leadership. This role requires a strategic thinker with strong analytical skills and the ability to manage cross-functional...

Mar 31, 2026
Fu
Endoscopy Associate Clinical Specialist (Kaiser Permanente)
Fujifilm Springfield, IL, USA
Position Overview The Associate Clinical Specialist independently provides customer support of Fujifilm's ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy's entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer's staff, including physicians, reprocessing department, technicians, and nurses to independently manage and maintain customers' Fujifilm equipment. Furthermore, it provides service to additional customers within the zone as required. This position reports directly to the Zone Sales Director or...

Mar 31, 2026
Ex
General Engineer
Exelon Maywood, IL, USA
Who We Are We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth...

Mar 30, 2026
BU
Small Business Administration - Underwriter
BMO US Hinsdale, IL, USA
We are seeking a Small Business Administration (SBA) Underwriter with experience in SBA lending, including both 504 and 7(a) programs. The ideal candidate will be a collaborative team player with a thorough understanding of SBA Standard Operating Procedures (SOPs) and the ability to apply them effectively in underwriting decisions. Analyzes credit information to support lending decisions and processes for new and existing Commercial banking loans and credit solutions in an assigned portfolio of clients. Makes credit decisions and recommendations in compliance with bank policies and procedures while maintaining an exceptional client service environment. Negotiates loan structures and terms and conditions that align client requirements with the bank risk appetite and policies. Assesses client repayment capacity by utilizing financial models and analytical tools to recommend appropriate loan structures and collateral requirements. Signs off on new, renewal and...

Mar 30, 2026
Computer Aid, Inc.
Senior Atlassian Consultant
Computer Aid, Inc. Springfield, IL, USA
Senior Atlassian Consultant Req number: R7392 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Senior Atlassian Consultant ready to take us to the next level! If you have experience serving as a technical expert and trusted advisor, translating business requirements into scalable Atlassian solutions while ensuring alignment with enterprise architecture standards and are looking for your next career...

Mar 30, 2026
KS
Inside Sales Representative, MM (PAM)
Keeper Security, Inc. Chicago, IL, USA
Description Keeper is hiring a driven Inside Sales Representative, MM/Commercial to join our high producing sales team. This is a 100% remote position from select locations. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new client relationships in this pivotal role! About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for...

Mar 30, 2026
Ab
Implementation Project Manager (Southern Texas, New Orleans, Mississippi, Arkansas, Altanta)
Abbott Green Oaks, IL, USA
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. Implementation Project Manager - (Southern Texas, New Orleans, Mississippi, Arkansas, Atlanta) Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution. Tuition reimbursement, the Freedom 2 Save...

Mar 30, 2026
IS
Procurement Officer Specialist - Technical Support
Illinois State University Normal, IL, USA
Title: Procurement Officer Specialist – Technical Support Division Name: Finance and Planning Department: Purchasing Office Job Summary The Procurement Officer is responsible for performing advanced procurement functions in support of the university’s academic, administrative, and research missions. As a technical specialist for the Procurement Team, this role serves as the organization’s primary expert in the functionality, configuration, and effective use of the procurement technology platform. This role acts as the bridge between Procurement, IT, end users, and system vendors—ensuring the system is optimized, users are supported, data integrity is maintained, and continuous improvements are identified and implemented. The Specialist plays a critical role in driving process efficiency, system adoption, and compliance across the procurement lifecycle. Additional Information University Benefit Highlights: Insurance...

Mar 30, 2026
So
Full time
 
Cashier & Deposit Technician I-Spanish Speaking (ACCOUNT TECHNICIAN I-SPANISH SPEAKING) UMP
State of Illinois Chicago, IL, USA
Job Requisition ID: 53324 Closing Date: 04/10/2026; 11:59pm Agency: Department of Revenue Class Title: ACCOUNT TECHNICIAN I - 00115 Skill Option: UMP Certificate Bilingual Option: Spanish Salary: $4,258-$5,680/monthly (Anticipated Salary for Non-State $4,258) Job Type: Salaried Category: Full Time County: Cook Number of Vacancies: 1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code: This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be...

Mar 30, 2026
AA
Full time
 
Sleep Tech II - Days
All About Ultrasound Chicago, IL, USA
Allied Health JR2026-939 $28.50-$46.60 Hourly Streeterville, Illinois, United States of America Full time Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Day (United States of America) Location Ann & Robert H. Lurie Children's Hospital of Chicago Job Description General Summary: A Polysomnographic Technologist II has passed examination and obtained an RPSGT credential by the Board of Registered Polysomnographic...

Mar 28, 2026
IS
Associate Vice President and Chief Information Officer (CIO)
Illinois State University Normal, IL, USA
Title: Associate Vice President and Chief Information Officer (CIO) Division Name: Finance and Planning Campus Location: Normal, IL Job Summary The Associate Vice President and Chief Information Officer (CIO) provides executive leadership for the planning, delivery, and operational discipline of the university’s technology environment. The CIO owns the institutional IT management policies, governance frameworks, and operating models that define how technology solutions are planned, implemented, changed, and sustained to realize value from university technology investments in support of the institutional mission. The CIO is responsible for developing and implementing a comprehensive technology strategy that supports the institution’s mission, enhances academic and administrative operations, and drives digital transformation. The CIO will collaborate with the VPFP and cabinet to gain support for the proposed comprehensive...

Mar 28, 2026
So
AIRCRAFT MAINTENANCE TECHNICIAN (AIRCRAFT TECHNICIAN I)
State of Illinois Springfield, IL, USA
Job Requisition ID: 54470 IPR #25-00846 Opening Date: 03/26/2026 Closing Date: 04/09/2026 Agency: Department of Transportation Position Title: Aircraft Technician I Salary: Anticipated Starting Salary: $ 5,761 Monthly; Full Range: $ 5,761 - $ 9,548 Monthly Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 2 Bargaining Unit Code: NR916 Pro Tech Teamsters This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois?...

Mar 28, 2026
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