37 customer service technical support administrator jobs found

PRIMARY RESPONSIBILITIES: The Sales Excellence Administrator provides front line customer service and platform support. Key duties will consist of providing customer service excellence for instructors, students, and B2B customers utilizing the Pearson Skilling Suite and eCommerce platform. Ideal candidate has an IT training and courseware understanding, strong customer service background, and eCommerce platform experience. Customer Service Support: Serve as first line of contact for customer service escalations. Document new processes/procedures. Organize, update and maintain Customer Service documentation. Assist in troubleshooting technical issues. Provide white glove service for customers Schedule Requirements: This is a full-time position with 40 hours of covered shifts per week. Our ideal candidate demonstrates teamwork, with the availability to work an assigned eight (8) work-hour shift plus a 30-minute or one (1) hour...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Jobsummary: Full SpectrumLab Services from CBRE offers a professional suite of services to a variety ofclients in Life Sciences and other industries, including those inpharmaceuticals, biotech, medical devices, and genomics, as well as contractresearch organizations (CROs) and contract manufacturing organizations (CMOs). Ourcomprehensive range of services includes laboratory consulting, real estateservices, instrumentation repair and maintenance, full asset management, and morecovering the entire spectrum of life sciences facilities. With expertise acrossvarious life sciences categories, CBRE is a leader in managing highly regulatedspaces within the industry. Aboutthe Role: As a CBREIntegrated Laboratory Solutions Metrology Apprentice, you will train alongsideexperienced calibration professionals to support the inspection, calibration,and verification of precision measurement and test equipment used in highlyregulated laboratory environments. This role provides hands...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The CRM Administrator is responsible for managing and enhancing the functionality of the organization's CRM system, ensuring system integrity, optimizing user experience, and providing key insights to drive business...

Job Description SOC Analyst - US Gov Location (Hybrid) Reston, VA , Seattle, WA, Austin, TX US Citizenship required Description Behind every mission-critical Cloud service is a sophisticated SaaS architecture supporting the largest companies in the world, employing the most advanced software engineering. We are proud to support those services and team with customers who depend on them, continually innovating and challenging the status quo. Our team environment is progressive, flexible, professionally challenging, rewarding, and fun. We are looking for experienced security analysts to join our efforts in reshaping the cloud services landscape across industry verticals to revolutionize the delivery of Cloud Services to the world's most critical organizations. The SaaS Cloud Security (SCS) organization is responsible for securing enterprise-grade software services on behalf of our 25,000 customers, processing over 60 billion transactions per day. We maintain a team...

Summary The incumbent serves as an Advanced Medical Support Assistant (AMSA) in a VISN Clinical Contact Center (CCC) as part of an interprofessional healthcare team. AMSA provides support across multiple ancillary and interprofessional clinics and determines the needs of the Veteran/caregiver. The AMSA is responsible for routing clinical questions to appropriate clinical staff. This position is located at the Greenwood CBOC. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Clarification from the agency NOTE: The 2-page Resume requirement does not apply to this position. For more...

Position Objective: As a Junior Human Resource Specialist, apply HR skills in support of managers, program staff and customers on the full range of HR topics including but not limited to staffing, classification, processing, benefits, recruitment, compensation, SES programs, work life programs, policy and employee and labor relations. In support of the Dept. of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC). Duties and Responsibilities: Processing personnel and payroll actions, keying payroll documents, processing leave audits. Creating vacancy, retirement and payroll folders. Researching waiver and hearing requests. Scanning documents into various personnel record systems. Assisting with drafting SOP's. Processing personal liability insurance reimbursement claims. Initiating tentative selection notifications, notice of results or...

It All Starts with Our People As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores - every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us. Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences. The Opportunity The Fleet Operations Intern will support the Fleet Sales Operations team by helping coordinate fleet account onboarding, maintaining CRM data accuracy, assisting with fleet service reporting, and...

Company : Highmark Inc. Job Description : JOB SUMMARY The incumbent is responsible for developing and maintaining an anti-fraud program which includes development and delivery of training and filing of Fraud Plans and Reports. The incumbent is responsible for conducting investigations of organizational or functional activities related to alleged fraud, waste and abuse perpetrated by providers, members, facilities, pharmacies, groups and/or employees of the organizations and Subsidiaries. The incumbent is responsible for interviews which might include providers and members and may be conducted onsite or offsite. The incumbent is also responsible for the field investigative work necessary to complete a review of a special project, potential fraud, waste and abuse case, conducting the initial investigations and coordinating the recovery/savings of money related to fraud, waste and abuse. Must be able to testify in a court of law, prepare cases for referral to various...

Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R108385 Minimum Requirements: Bachelor's degree in liberal arts, business, computer/information science or a related field and four (4) years of relevant experience or an equivalent combination of education and experience. Grade 6 (Salaried) Position Description: The Manager, Library Services for the University of Louisville will supervise the daily desk and backroom operations of the Access and User Services department, including managing circulation/access functions, scheduling department staff, and oversee services during department hours (including serving as emergency contact and shift back-up during night and weekend shifts). This position will report to, and coordinate with, the Access Services Librarian to create department policies, procedures, training, and customer service goals. They will oversee the daily...

Summary This position is located in the Medical Supply Distribution (MSD) areas of the Logistics Service a the Robley Rex VA Medical Center in Louisville, Kentucky. As a Supply Technician, you will provide wards, clinics, operating rooms, secondary storage locations, and other hospital facilities with supplies and material including, but not limited to, sterile and non-sterile medical supplies, instrument sets and equipment. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties ** *THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Pulls stock inventory and material for delivery; replenishes stock inventory; interacts with clinical and administrative customers and maintains records on stock levels. Communicates to the Lead or Supervisor any concerns related to...

Summary Transportation Security Officers are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Open to All U.S. Citizens and U.S. Nationals Duties Salary Information: The salary range for West Paducah, KY (PAH - Barkley Regional Airport) is $40,736 to $56,844 or $19.52 to $27.24 per hour and includes locality pay of 17.06%. This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and...

Summary Transportation Security Officers are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Open to All U.S. Citizens and U.S. Nationals Duties Salary Information: The salary range for Owensboro, KY (OWB - Owensboro-Daviess County Regional Airport) is $42,526 to $56,844 or $20.38 to $27.24 per hour and includes locality pay of 17.06%. This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide...

Summary This position is located in the Nutrition and Food Service (N&FS) of the VA Medical Center in Louisville, Kentucky serving as a Nutrition Communication Center (NCC) Associate, providing administrative and customer service support for the VA hospital food service program. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation. Duties Major duties and responsibilities will include: Has a broad knowledge of routing modified diets, combinations of diet modifications and commercial off-the-shelf (COTS) dietetics software Handles patient meal service orders in person or by phone Interacts with Veterans, dietitians, nursing staff, and other medical center employees Receives patient meal orders and preferences, meal and...

Company : Highmark Inc. Job Description : JOB SUMMARY The job is responsible for developing and maintaining an anti-fraud program which includes development and delivery of training and filing of Fraud Plans and Reports. The incumbent is responsible for conducting investigations of organizational or functional activities related to alleged fraud, waste and abuse perpetrated by providers, members, facilities, pharmacies, groups and/or employees of the organizations and Subsidiaries. The incumbent is responsible for interviews which might include providers and members and may be conducted onsite or offsite. This incumbent is also responsible for the field investigative work necessary to complete a review of a special project, potential fraud, waste and abuse case, conducting the initial investigations and coordinating the recovery/ savings of money related to fraud, waste and abuse. The incumbent must be able to testify in a court of law, prepare cases for referral to...

Position Description & Qualifications Serco Inc. is seeking a motivated Microsoft 365 (M365) Enterprise Support Engineer to join our IT support team - ( 100% remote ). The ideal candidate will assist in managing and troubleshooting M365 services, particularly SharePoint Online (SPO) and Power Platform, and provide end-user support for collaboration tools within the Microsoft ecosystem. The role will entail liaising with Microsoft, other technical teams and or 3rd Parties to address business needs. They will report into the Global M365 Tenant Services manager for governance and support.??Upon securing this role, the engineer will join a dynamic team to help lead the design, implementation, and support of M365 services and other collaborative tools on?a large enterprise scale. This position is contingent upon your ability to obtain/maintain a DoD Secret security clearance In this role you will: Provide second-line support for M365 applications,...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Through diverse experiences, world-class learning, and individually tailored coaching, you will experience ongoing professional development. That's how we develop outstanding leaders who team up to deliver on our promises to all of our stakeholders, and in doing so, play a critical role in building a better working world for our people, our clients, and our communities. Sound interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity EY Financial Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for EY. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Studio+ Marketing, Senior_Creative Operations and AI Enablement We are seeking an experienced and results-driven Manager to join our Sales transformation practice within EY Studio+. In this role, you will work...

Job Description Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives leveraging Oracle's internal AI capabilities. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Further, this position is part of a new function, with opportunity to define, establish, and implement innovative approaches. Responsibilities Responsibilities Lead Business Process Transformation : Define and implement robust business process...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end-to-end management of the organization's telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… The Program Manager, Customs plays a critical role in the Digitalization Transformation agenda, driving automation, AI-enabled solutions, and the accelerated deployment and optimization of the EGAP applications landscape. As an individual contributor and...

Advertisement Closes 3/24/2026 (8:00 PM EDT) 26-01037 Transportation Engrng Technologist III Pay Grade 15 Salary $5,169.46 - $5,941.50 Monthly Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Transportation Cabinet | Department of Highways Location 200 Mero St Frankfort, KY 40622 USA Description The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees and our partners. We will continually improve both the delivery of our products and services and the processes which support that delivery. To provide a safe, efficient, environmentally sound and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky. By joining our Bridge Preservation Branch as a Transportation Engineering...

What makes DHL great?? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today... The Project Manager, Customs leads and delivers large-scale, cross functional digitalization initiatives designed to strengthen customs clearance performance, enhance operational efficiency, and elevate the customer experience across U.S. import and export...

What makes DHL great?? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today... The Program Manager, Customs plays a critical role in the Digitalization Transformation agenda, driving automation, AI-enabled solutions, and the accelerated deployment and optimization of the EGAP applications landscape. As an individual contributor and key...