61 customer service technical support administrator jobs found

Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial, commercial, and retail markets. As a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value. www.electo-matic.com Job Summary Lead and deliver electrical, instrumentation and controls projects for Electro‑Matic Ventures. Manage project scope, schedule, budget and quality while coordinating internal teams, contractors and customers to ensure safe, on‑time completion. Work closely with the Project Engineering Manager to ensure projects run smoothly from inception through close‑out and that communication and handoffs among project members are maintained....

PRIMARY RESPONSIBILITIES: The Sales Excellence Administrator provides front line customer service and platform support. Key duties will consist of providing customer service excellence for instructors, students, and B2B customers utilizing the Pearson Skilling Suite and eCommerce platform. Ideal candidate has an IT training and courseware understanding, strong customer service background, and eCommerce platform experience. Customer Service Support: Serve as first line of contact for customer service escalations. Document new processes/procedures. Organize, update and maintain Customer Service documentation. Assist in troubleshooting technical issues. Provide white glove service for customers Schedule Requirements: This is a full-time position with 40 hours of covered shifts per week. Our ideal candidate demonstrates teamwork, with the availability to work an assigned eight (8) work-hour shift plus a 30-minute or one (1) hour...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Trinity Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Employment Type Full time Shift Description: At the direction of the Regional Manager and Supervisor, Coding, this position is responsible for implementation and ongoing activities of the coding quality and compliance plan for the assigned Regional Health Ministries (RHMs). Performs coding quality reviews as outlined in the coding quality plan; such as by coder, service line, focus area and as otherwise necessary to ensure accurate coding and DRG or APC assignment....

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Job Description The Role General Motors' Customer Experience Platform (CXP) organization is leading a global transformation to modernize how we support and engage customers. A critical pillar of this transformation is Agentic AI - AI systems that not only understand and respond, but also take action across CRM workflows, digital messaging, and contact center operations. We are seeking a Senior Product Manager, Agentic AI - Digital Messaging & Customer Support to drive the product strategy and delivery of agentic and generative AI capabilities across GM's customer support channels. This role focuses on global bot and Agentic AI solutions that power customer and advisor experiences in digital messaging channels (web, in-app, SMS, Apple Business Messaging, WhatsApp, social messaging) and adjacent voice workflows, delivering measurable containment, quality, and efficiency improvements at scale. This is a senior individual contributor role designed for a product leader...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The CRM Administrator is responsible for managing and enhancing the functionality of the organization's CRM system, ensuring system integrity, optimizing user experience, and providing key insights to drive business...

Job Description The Role General Motors' Customer Experience Platform (CXP) organization is leading a global transformation to modernize how we support and engage customers. A critical pillar of this transformation is Agentic AI - AI systems that not only understand and respond, but also take action across CRM workflows, digital messaging, and contact center operations. We are seeking a Senior Product Manager, Agentic AI - Digital Messaging & Customer Support to drive the product strategy and delivery of agentic and generative AI capabilities across GM's customer support channels. This role focuses on global bot and Agentic AI solutions that power customer and advisor experiences in digital messaging channels (web, in-app, SMS, Apple Business Messaging, WhatsApp, social messaging) and adjacent voice workflows, delivering measurable containment, quality, and efficiency improvements at scale. This is a senior individual contributor role designed for a product leader...

Job Summary This position will execute and maintain master data policies, collect and protect agreed master data standards, and promote a need for fit-for-purpose master data to support business processes. Partner with IT on system enhancements; provide requirements and testing support for master data process improvements. The position is to ensure high-quality master data and to advance the use of master data critical to SAP, acting as the primary operational point of contact for master data requests and issue resolution to stakeholders. Additionally, you'll address challenges in master data management and governance, set up a governance model with appropriate business accountabilities, and utilize innovative technologies to streamline master data processes. This role will also assist the FP&A team with management reporting for domestic and global leadership. This role requires a strategic thinker with strong analytical skills and the ability to manage cross-functional...

Requisition Number: 27913 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $143,088.00 - $190,000.00 Security Clearance: Secret Level of Experience: Management HI This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations. HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe. Leadership at HII - Mission Technologies HII's Leadership Capability Framework outlines the core capabilities expected of all leaders across Mission Technologies. Leaders are accountable for...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : General Summary The Senior Directory Services Engineer is responsible for the design, engineering, and operational leadership of enterprise directory services. This position combines advanced technical expertise with strategic oversight to ensure the stability, scalability, and security of directory platforms across multiple environments and entities. The role requires deep knowledge of Active Directory and other directory platforms, strong problem-solving skills, and proven experience leading technical initiatives and projects involving complex efforts such as multi-forest management, M&A integrations, hybrid cloud adoption, modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical leader within the Identity and Access Management...

ACADEMIC ADVISOR (2 POSITIONS) Position Number: S-3851 Position Summary: An Academic Advisor manages a case load of students with a goal of providing comprehensive support for their academic performance, goals, and timely completion of their degree. An Advisor is responsible for assisting students with advising on majors, career exploration and development of academic planning strategies. Utilizing technology and other resources, Academic Advisors work directly with students on course sequencing, success skills and habits and provide guidance that assist with progression toward degree completion. Advisors engage with new students and supporters through new student orientation and support college transition and student success. Academic Advisors interact with faculty and staff from offices and departments across their college and the institution as student advocates and communicators of academic policy and process. Required...

Job Description Site Project Manager III Travel: 80% Overview: The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Roles and Responsibilities Manage all communication and relationships between the site and the Oracle Health Readiness Team Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live Present content and drive execution of the Readiness Support Methodology at a local level Own coordination of the Event Driven methodology with internal and...

Senior Atlassian Consultant Req number: R7392 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Senior Atlassian Consultant ready to take us to the next level! If you have experience serving as a technical expert and trusted advisor, translating business requirements into scalable Atlassian solutions while ensuring alignment with enterprise architecture standards and are looking for your next career...

Job Title Po sition Title: Technology Client Service Specialist Location: Support Services Building A, 1425 East Warren, Detroit, MI 48207 Salary Range: $43,306 - $57,531 Bargaining Unit: N/A Benefits Eligible: Yes Reports to: Senior Director, Client Services Telecommuting Eligibility: Not eligible for for telecommuting Position Summary: The Technical Client Service Specialist is a key member of the Technology Division's Client Services Team, serving as the first point of contact for staff and students seeking technical support. This role blends strong customer service with technical expertise to deliver efficient, professional, and empathetic assistance, ensuring a positive support experience for all stakeholders. Responsibilities include managing and resolving service requests through the district's service management system, troubleshooting hardware, software, and connectivity issues, and escalating...

Upfit Technician | Independent Truck Upfitters | Roseville, MI Regular Employee | Hourly Non-Exempt | $18.00 - 22.00 What you’ll do: Upfit Technician At NBC Truck Equipment, an Aebi Schmidt brand located in Roseville, we pride ourselves on innovation, collaboration and dedication to excellence. As part of the Aebi Schmidt Group, we are committed to delivering superior solutions to our customers as well as providing rewarding career opportunities. Position The Upfit Technician is responsible for the consistent and quality upfit installations of truck accessories and service repairs on various truck bodies. Responsibilities Complete consistent and quality installs of truck accessories. Including but not limited to lift gates, shelving units, toolboxes, body components and lighting systems Complete custom service repairs on commercial vehicles and flatbeds service repairs on truck bodies Document the cause and corrections for all repairs Fabricating...

Summary With a talented workforce of over 100,000 people, the mission of the Department of Justice is to uphold the rule of law, keep our country safe, and protect civil rights. You will be part of a dedicated team enforcing Federal criminal laws to protect life, liberty, and the property of citizens. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-MIE-12916825-ST. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency All U.S. Citizens Duties As a Paralegal Specialist in the United States Attorney's Office (USAO), you will join a well-respected team that is...

The objective of the Student Programs at Nexteer Automotive is to select students with high potential and provide them with "real world" work experiences. Work assignments expose students to many of the company's products, processes and procedures. Assignments are designed to assimilate acquired classroom education with actual hands-on work experience in a technical environment. In addition, Nexteer Automotive gains the opportunity to find new talent to enhance productivity while providing students exposure to full-time career opportunities. This is a Student Co-op position located in Saginaw, MI. The Student Assistant will support daily administrative operations, facilities coordination, run meetings, and event activities across multiple departments. This role requires strong organization, attention to detail, and the ability to collaborate effectively with staff, visitors, leadership, and the Facilities team. Administrative Support: Perform general administrative...

Summary This position serves in the Pathology and Laboratory Medicine Services at John D. Dingell VA Medical Center in Detroit, MI. This position is assigned to provide phlebotomy support for both in- and outpatients at John D. Dingell VAMC and patients at the CBOC Clinics, Domicile, and in-patient Nursing home facility. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties ** *THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include but are not limited to the following. Follows procedures for patient identification, sample procurement, and specimen labeling Performs routine venipuncture specimen collections from patients Follows laboratory procedures for collecting specimens in the appropriate container Controls the physical condition of samples and responds to time factors to ensure that the...

Buyer- Advanced Purchasing We are currently in search of a Buyer- Advanced Purchasing to join our Purchasing department of the Marquardt Group in our location Rochester Hills (USA). The Buyer- Advanced Purchasing is responsible for the execution of allpurchasing requirements in in the product development process. They will be responsible for the procurementof various commodities including plastic parts, electronic parts and stampings. EssentialFunctions Develop and manage the supplier base for regional and global suppliers Negotiate with suppliers for goods and services for best possible pricing, quality and schedule Manage RFQ process for new product development Act as functional lead supporting a structured project development process, working in close collaboration with commodity buyers Coordinate the qualification of new suppliers Utilize organization-wide purchasing policies and ensure compliance Develop and maintain supplier...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title AI Product Solution Owner - Remote Job Description The Principal Solution Product Owner is responsible for leading the delivery of complex solution products that deliver meaningful value to our customers. This role operates within a product development team and works closely with engineering and business stakeholders to understand customer needs, define product direction, and translate business problems into actionable requirements. Key responsibilities include refining and prioritizing the product backlog, developing user stories, and guiding Product Discovery and Product Definition efforts. The Principal Solution Product Owner collaborates daily with development teams to validate solutions and ensure alignment throughout...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Installation Service Technician The Professional Services position will provide installation and support services for our expanding customer base across all of our verticals; specifically in the areas of Restaurants, Cafeterias, Grocery Stores, and other foodservice operations. In this role you will be required to develop an in-depth knowledge of our existing customer base, NEXTEP processes, and hardware...

job summary: Our West Michigan Client has an opportunity for a Technical Product Owner with experience in Service Center to join their team. Ideal candidates will be able to work a hybrid schedule onsite. This role has potential to convert to a full time role long term.     location: Grand Rapids, Michigan job type: Contract salary: $50 - 65 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Define and Prioritize Product Backlog: Create and maintain the product backlog for Service Center operations, ensuring it is prioritized based on business value and stakeholder needs. Stakeholder Management: Act as the primary liaison between stakeholders and the Service Center team, ensuring that stakeholder requirements are understood and incorporated into the service delivery process. Vision and Strategy: Collaborate on development of and communicate the vision and strategy for the Service Center, aligning it with overall business goals and...

Description: COMPANY OVERVIEW: MOBIS Technical Center of North America is the Research & Development Center for Hyundai MOBIS, a Tier 1 supplier and an affiliate under Hyundai Motor Group. MOBIS produces and supplies a wide variety of automotive components to customers including component modules (chassis, cockpit and front-end module), core system, eco-friendly and DAS-mechatronics. Mobis delivers the design and development of advanced engineering, autonomous driving, infotainment, component modules, safety, brake and steering systems, lamp, ICS/electronics and software development solutions that consider the safety and convenience of our customers as well as the future. Requirements: POSITION OVERVIEW: The HR Generalist/Payroll Specialist is a highly analytical role responsible for performing HR and payroll-related duties on a professional level while supporting department managers and employees with excellent customer service. This position requires strong data...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Publicis Groupe. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Company Description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand...