1901 customer success jobs found

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. The Customer Success Advocate (CSA) plays a critical role in reducing client churn and improving overall customer health. This position blends proactive engagement with responsive problem-solving to ensure clients realize maximum value from our products and services. The CSA monitors account health through Salesforce CTAs, addresses risks, and collaborates cross-functionally to drive retention, satisfaction,...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cleo. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Customer Success Manager Remote - US What You Will Be Doing Uphold Cleo’s Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are scheduled. Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer journey. Manage a customer base of 30+ customers, including regular 1-on-1s with key stakeholders and quarterly Executive Business Reviews. Develop broad and deep customer...

Reference #: 94529 Aon Affinity is seeking a Customer Success Advisor to impact the growth of our company and help redefine how companies take care of insurance online.The Client Service Advisor will focus on retaining, renewing, and growing existing accounts within our CoverWallet HealthCare program. Multiple positions available. This is a hybrid opportunity with the flexibility to work both virtually and two or three days per week out of our Fort Washington, PA office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like: Responsibilities include but are not limited to: Managing your own book of business Handling incoming tasks for your assigned business Renew and retain customers and accounts Account...

Job Description The Senior Customer Success Manager drives strategic value, long-term partnership health, and measurable business outcomes across our most complex and high-impact customers. This role leads executive-level engagement, orchestrates cross-functional alignment, and ensures customers realize the full value of their Oracle Health investments. The Senior CSE serves as a trusted advisor, escalation leader, and growth catalyst-championing customer goals, mitigating risk, and delivering a consistent, world-class experience that strengthens retention, expansion, and overall customer success. Responsibilities Key Responsibilities Strategic Partnership & Executive Engagement Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment. Lead strategic business reviews, roadmap discussions, and long-term planning sessions. Represent the customer's...

Job Description The Customer Success Executive drives strategic value, long-term partnership health, and measurable business outcomes across our most complex and high-impact customers. This role leads executive-level engagement, orchestrates cross-functional alignment, and ensures customers realize the full value of their Oracle Health investments. The Senior CSE serves as a trusted advisor, escalation leader, and growth catalyst-championing customer goals, mitigating risk, and delivering a consistent, world-class experience that strengthens retention, expansion, and overall customer success. Responsibilities Key Responsibilities Strategic Partnership & Executive Engagement Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment. Lead strategic business reviews, roadmap discussions, and long-term planning sessions. Represent the customer's voice...

Job Description The Role The Customer Success Insights & Analytics (CSIA) team enhances customer experience by translating Voice of the Customer (VOC) data into actionable insights that drive improvements across products and services. CSIA delivers insights and analytics tools that identify opportunities, inform decision-making, improve performance, and unlock cost efficiencies. We partner closely with Leadership, Contact Center Operations, Digital and Vehicle Product teams. A core focus of the team is leveraging advanced NLP-based and AI-powered analytics to increase efficiency, scale insight generation, and accelerate the transformation of unstructured customer feedback into clear, compelling narratives that drive action. The Analyst role focuses on monitoring, integrating, and analyzing large volumes of survey and interaction data across business units. Analysts design engaging dashboards, identify data patterns, distill insights through data manipulation and...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. JOB DESCRIPTION What you'll do: As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. Build deep executive relationships and earn trusted advisor status with customers Identify new opportunities for customers to leverage...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for RELX. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Customer Success Manager I, Clinical Solutions Do you have experience with operational customer support and implementing or supporting software solutions? Do you thrive in a collaborative setting where your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the primary post-sales contact for assigned customers and plays a key role in ensuring satisfaction, retention, and growth across Elsevier’s Clinical Solutions portfolio. As a trusted partner,...

The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques (e.g., success metrics definition, ROI tracking, adoption analysis) to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle. Successful candidates for this role have analyzed client success patterns, translated business objectives into value realization roadmaps, and championed client outcomes while balancing expectations, capabilities, and constraints of client and consulting environments. Client Relationship Leader/Driver Proven ability to work independently to understand client business objectives, success criteria, and value realization opportunities Able to drive the...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What You'll Build The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it's the foundation for a career built on connection, creativity, and impact. Expected duration: April 2026 - April 2027 Location: Newtown Square, PA (in office) The SAP Experience Center Showcase Support Intern supports the organization to ensure...

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com. The Customer Success Specialist will mentor and coach team members for success with meeting stated business and individual key performance indicators. Will work closely...

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com. The Customer Success Specialist will mentor and coach team members for success with meeting stated business and individual key performance indicators. Will work closely...

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com. The Customer Success Specialist will mentor and coach team members for success with meeting stated business and individual key performance indicators. Will work closely...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Summary Acceleration Expert (ACE) - BTP is a key role in Customer Success, focused on driving consumption, value realization, and sustainable usage of SAP Build to drive BTP revenue. At its core, this role focuses on accelerating customers transformation journey by delivering targeted, short but high-impact engagements to unlock sustained consumption potential to drive expansion. Acceleration expert will partner with entire value chain from Sales to Delivery to proactively...

Job Description The Program: Our future success depends on hiring great people like you: elite, early in career talent who are looking to power next-generation services and solutions and are committed to crafting a better future. We are hiring bachelor's, master's, and doctorate graduates with a diverse set of skills and experiences to work in and across multiple teams within the Applications Development organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make a positive impact. Create the future with us! The Team: If you think of Oracle as the world's largest database company, the one used by most every significant enterprise, you'd be right. But did you also know that Oracle is now the world's largest provider of Cloud Applications to those same customers? These are next generation enterprise-class applications, built from the ground up for the Cloud. Applications to...

Job Description We are seeking an experienced and highly motivated Production Manager/Technical Lead with deep expertise in Oracle Database preferably in financial or banking background with working experience in OCI, Golden Gate (Microservices). This role will be pivotal in ensuring the availability, performance, and reliability of our enterprise-class database environments, while providing strong technical leadership and proactive customer management for some of our most critical accounts. Responsibilities Key Responsibilities: Production Management & Operations Oversee day-to-day Run & Maintain activities for mission-critical customer environments. Ensure continuous database availability and optimal performance across all supported platforms. Manage incident response, lead root-cause analysis, and drive resolution of complex technical issues. Establish, monitor, and report on key operational metrics and service-level...

Job Description Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives leveraging Oracle's internal AI capabilities. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Further, this position is part of a new function, with opportunity to define, establish, and implement innovative approaches. Responsibilities Responsibilities Lead Business Process Transformation : Define and implement robust business process...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you...

Job Description Oracle's Global Sustainability Office is seeking a Principal Program Manager to support the advancement of Oracle's sustainability strategy through business enablement, internal engagement, and external communications. The ideal candidate thrives in cross-functional environments and can translate complex environmental topics into actionable insights for diverse audiences. The successful candidate will play a critical role in developing internal training programs, supporting sales and customer-facing teams, and external messaging that addresses key opportunities and questions around business growth, development, and community impact. This position blends strategic program management with communications expertise to drive awareness, adoption, and impact across Oracle's global operations. Responsibilities Key Responsibilities Develop and deliver internal sustainability training programs and resources tailored to different lines of business....

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Role EY is seeking a Technical Analyst to support our client's Identity & Access Management Team. We are looking for an individual who has a passion for systems/business analysis, requirements gathering, providing value to our customers with a focus on SailPoint application adoption. The analyst will join forces with the team lead and other analysts to ensure our business objectives become reality in our Identity & Access Management Adoption program area. The Team The team is responsible for supporting our client's internal IAM team as they look to protect the enterprise from external and internal threats against their infrastructure, data and systems. As a member of IAM Adoption, you will be...

IT Systems Architect Employment Type: Full Time, Mid level Department: Information Technology As an IT Lead System Architect for CGS, you will lead multiple teams consisting of developers, subject matter experts and stakeholders to convert the business requirements, process workflows, and use cases into a fully functional application. You will use an enterprise level vision and be responsible for mentoring and empowering the application development teams. As the PEGA architect you will assist in the development and review of technical deliverables. A successful candidate will have the ability to establish standards, develop repeatable processes, and design reusable components. A key role for this job is to assist in project planning, including development of timelines, composition of technical teams, and leveling of resources. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting edge technology....

Regional Sales Manager-Mid-Market Position Overview We are seeking a driven Mid-Market / Lower Enterprise Account Executive to manage a high-opportunity territory focused on organizations up to 5,000 employees . This role involves a mix of new business development and customer expansion , requiring strong sales execution, solution positioning, and the ability to build trusted relationships across multiple levels of an organization from C-level leaders down through HR, Talent, L&D, and functional teams . The ideal candidate is a consultative seller with experience navigating multi-stakeholder buying groups and managing a fast-moving, high-volume sales motion. In this role you will... Develop and execute a territory plan for accounts up to 5,000 employees. Prospect and qualify net-new opportunities across the full sales cycle. Manage and expand existing customer relationships through cross-sell and upsell opportunities. Establish...

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview We are hiring multiple Senior Managers, Client Success. The role is accountable for leading a team of Client Success Managers (CLSMs) who drive adoption, retention, and customer value across T-Mobile for Business's most strategic enterprise and government accounts. This leader owns the execution of lifecycle engagement strategies and ensures the consistent delivery of customer outcomes tied to solution utilization, business impact, and long-term loyalty. The role requires a strong command of lifecycle best practices, customer...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. CONTEXT AND ROLE The Finance and Spend Solution Area drives 1.2 billion in Revenue for SAP. Within that, Procurement is a critical solution subset. The CRO of Procurement has an exciting opportunity to both drive enhanced value for existing customers, and capitalize on SAP’s AI promise to deliver suite first, industry first innovations to our customers. This is an executive level role that is responsible for a global organization of 22 experts across procurement sales,...