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292 customer support representative jobs found

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customer support representative Massachusetts
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TN
Full time
 
Customer Support Representative
The Nagler Group Billerica, MA, USA
Customer Support Representative – B2B / Industrial Products Wilmington, MA | Hybrid (4 days onsite, 1 day remote after training) $55,000–$65,000 base + 5% bonus | Full-Time, Permanent About the Opportunity We are partnering with a rapidly growing, independently owned sales and service center that is seeking candidates with 1-3 years of B2B customer service, inside sales, or order management experience. What You’ll Do Respond to customer inquiries via phone, email, and electronic ordering systems (EDI, e-Store) regarding quotes, order entry, delivery timelines, and stock availability Develop deep product knowledge of the organization’s valves, fittings, and other industrial components Troubleshoot and resolve issues quickly while maintaining professionalism and customer trust Partner closely with the sales team to fulfill complex customer needs Maintain accurate documentation for orders, quotes, certifications, and customer records Track...

Dec 25, 2025
FE
Part time
 
Retail Customer Service Associate
FedEx Office Burlington, MA, USA
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)...

Dec 25, 2025
Ry
Director Finance
Ryder Boston, MA, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : JOB SUMMARY The Director DTS (Dedicated Transportation Solutions) Pricing will be responsible for leading the DTS and TM (Transportation Management) business segments pricing and other financial analysis activities. Develop a detailed understanding of Ryder’s business model and pricing model, partner with Operations and Sales leadership to deliver strategic initiatives and business objectives including pricing and commercial strategic to retain and win new business. Ensure Pricing guidelines and processes are adhered to. Key components of the role include managing a team of ~5 people (workflow management, performance management, development and retention), pricing model enhancement and updates, pricing initiatives pricing large deals and supporting team on deals. Pricing activities includes gathering cost data for development of...

Dec 25, 2025
TN
Contract
 
Customer Service Representative- Natick
The Nagler Group Natick, MA, USA
Customer Service Representative Position: Customer Service Representative Location: Onsite - Natick, MA Schedule: Monday - Friday, 7:45 AM - 4:15 PM Compensation: $18/hr About the Role: We are seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team. Working under the direction of the Call Center Supervisor, the CSR will serve as the primary customer interface, handling all telephone account maintenance and ensuring exceptional service for MA patrons. This role involves managing account information, processing payments, and guiding customers on procedures. Key Responsibilities: Customer Support: Handle telephone inquiries, fax information and applications as needed, and assist patrons with program details. Account Maintenance: Update customer accounts with address, vehicle, transponder changes, process payments, adjustments, and statement or fastener strip requests. Research & Adjustment:...

Dec 25, 2025
Sk
Part time
 
Retail Assistant Store Manager
Skechers Springfield, MA, USA
Who We Are Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. About The Role The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s daily performance, inspire a team of employees, and ensure seamless customer service delivery. By managing inventory, enhancing visual merchandising, and executing strategic sales management initiatives, you’ll directly contribute to the store’s profitability and overall success. Compensation Rate STARTING RATE: $20.30 HOURLY RANGE :...

Dec 25, 2025
FE
Full time
 
Retail Customer Service Associate
FedEx Office Braintree, MA, USA
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES : (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)...

Dec 25, 2025
Sk
Part time
 
Retail Assistant Store Manager
Skechers Springfield, MA, USA
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s daily performance, inspire a team of employees, and ensure seamless customer service delivery. By managing inventory, enhancing visual merchandising, and executing strategic sales management initiatives, you’ll directly contribute to the store’s profitability and overall success. COMPENSATION RATE: STARTING RATE: $20.30...

Dec 25, 2025
Sk
Part time
 
Retail Key Holder
Skechers Springfield, MA, USA
Who We Are Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. About The Role As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive...

Dec 25, 2025
Sk
Part time
 
Retail Key Holder
Skechers Springfield, MA, USA
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to...

Dec 25, 2025
Cushman & Wakefield
Full time
 
Sr. Account Director
Cushman & Wakefield Boston, MA, USA
Job Title Sr. Account Director Job Description Summary The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract while leading the account team. Scope typically covers multiple geographic regions within Global Occupier Services (GOS) across two or more service lines and in the range of five to ten million dollars in revenue. Job Description Sr. A ccount Director Travel: _X_ Yes ___ No Expected travel: 25-50% POSITION SUMM A RY The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering...

Dec 25, 2025
Renuity
Full time
 
Service Technician
Renuity Woburn, MA, USA
Service Technician - Woburn, MA! $25/hr-$30/hr - 7am start M-F! Our Vision: The most trusted name in home improvement, providing every homeowner with a seamless journey to a home they love. Our Mission: Create value for our stakeholders by elevating customer expectations across our industry and consistently delivering best-in-class home improvement services. We accomplish this through tech-enabled innovation, industry-leading talent, and a company-wide commitment to seamless customer experiences. Our Values: We at Renuity strive to instill and maintain our core values, by being: Collaborative – We get further, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork. Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers. Principled – We do the right thing – no matter what. We go to great lengths...

Dec 25, 2025
DB
Part time
 
Alterations Customer Service Representative
David's Bridal North Attleborough, MA, USA
BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happen—apply today! The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal...

Dec 24, 2025
EV
Full time
 
Oncology Sales Representative - Boston/Hartford
EVERSANA Boston, MA, USA
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our...

Dec 24, 2025
DB
Part time
 
Seamstress Tailor Sewing specialist New Boutique
David's Bridal Burlington, MA, USA
BEST. JOB. EVER! Minimal weekday hours required Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happen—apply today! Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are...

Dec 24, 2025
JB
Operations Internship, Sumer 2026
J.B. Hunt Transport Westfield, MA, USA
Job Title: Operations Internship, Sumer 2026 Department: Supply Chain Country: United States of America State/Province: Massachusetts City: Westfield Full/Part Time: Part time Job Summary: Under close supervision, this position will assist with customers on providing transportation/logistics services. Job Description: Key Responsibilities: Gain exposure and understanding of basic transportation management principles. Become involved and participate in daily operational tasks including planning of freight; asset utilization; safety management; Department of Transportation (DOT) compliance; driver payroll; Customer Value Delivery; logistics management/analysis; driver supervision; profit-and-loss management; maintenance coordination. Gain understanding of industry trends and company initiatives as it relates to driver retention. Perform pertinent account-specific duties as required by customer. Perform...

Dec 24, 2025
CO
Vehicle Remarketing Auction Representative
Capital One Financial Corporation Boston, MA, USA
Vehicle Remarketing Auction Representative This position will manage relationships and inventory at vendor auction locations. The Vehicle Remarketing Auction Representative is responsible for the sale of vehicles at auction. This independent role requires digital representation or physical travel to city of auction site to inspect vehicle inventory prior to sale, ensuring accuracy of condition reports and validating appropriate reconditioning has been completed. Responsibilities include inventory and expense management in conjunction with auction oversight of adherence to Capital One guidelines and policies. Auction representatives are expected to manage relationships with auction management and report sale performance and metrics. The position is 100% remote with weekly travel. Travel may support multiple regions and will be determined by business need. Responsibilities: - Digital representation or travel to various auction locations representing Capital One...

Dec 24, 2025
SH
Consumer and Business Banking Senior Relationship Banker, Central Square, Cambridge, MA
Santander Holdings USA Inc Cambridge, MA, USA
Consumer and Business Banking Senior Relationship Banker, Central Square, Cambridge, MA Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Senior Relationship Banker, you are responsible for managing and enhancing client relationships, focusing on attracting and retaining new clients while strengthening existing ones. You directly manage and grow a client portfolio of high value consumer and small...

Dec 24, 2025
Ry
Contract
 
Claim Supervisor - REMOTE
Ryder Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Ryder. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : This position supervises adjusters and directly handles claims within Ryder's self-insured, self-administered liability program. Oversees claim-handling processes performed by a professional staff. Handles complex insurance and contractual coverage issues, and complex and high exposure bodily injury and property damage claims....

Dec 23, 2025
Lensa
Full time
 
Inside Sales Representative (Remote)
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for SCRAM Systems. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Summary We are looking for a natural communicator who thrives in a fast-paced sales environment. As an Inside Sales Representative with LifeSafer, you’ll help people get back on the road and back to their lives—while building a rewarding career in a supportive, team-driven environment. You’ll handle inbound calls from customers who are ready to take the next step, guide them through our proven sales process, and schedule installations for one of our many safety devices....

Dec 23, 2025
Ry
Contract
 
Paralegal - REMOTE
Ryder Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Ryder. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Paralegal position provides timely and effective legal support to attorneys, internal clients, and other members of the Real Estate, Treasury and Corporate Governance & Securities teams. This role involves managing requests for guidance from Real Estate professionals and preparing documents relating to a variety of...

Dec 23, 2025
Fo
Sponsorship Sales Representative
Forrester Cambridge, MA, USA
At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About the Role We are seeking a highly motivated and strategic Sponsorship Sales Representative to join our global events team. This role is ideal for a consultative sales professional who thrives in a fast-paced environment and is passionate about building long-term partnerships with leading technology and marketing brands. As a key member of our sales team, you will be responsible for identifying, developing, and closing sponsorship opportunities across a...

Dec 23, 2025
JB
Operations Internship, Sumer 2026
J.B. Hunt Transport Hatfield, MA, USA
Job Title: Operations Internship, Sumer 2026 Department: Supply Chain Country: United States of America State/Province: Massachusetts City: Westfield Full/Part Time: Part time Job Summary: Under close supervision, this position will assist with customers on providing transportation/logistics services. Job Description: Key Responsibilities: Gain exposure and understanding of basic transportation management principles. Become involved and participate in daily operational tasks including planning of freight; asset utilization; safety management; Department of Transportation (DOT) compliance; driver payroll; Customer Value Delivery; logistics management/analysis; driver supervision; profit-and-loss management; maintenance coordination. Gain understanding of industry trends and company initiatives as it relates to driver retention. Perform pertinent account-specific duties as required by customer. Perform...

Dec 23, 2025
Me
Pr. Cyber Information Assurance Analyst
Medtronic Boston, MA, USA
We anticipate the application window for this opening will close on - 27 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The role will be dedicated to administering the LogicGate compliance platform provides significant value by ensuring the cybersecurity organization can efficiently manage, track, and demonstrate compliance. this role will be responsible for providing reliable ownership of the compliance platform; Improving data quality and reporting; Enhancing consistency and repeatability; Strengthening audit readiness; and Accelerating regulatory and customer responses. At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down...

Dec 23, 2025
SN
Advisory Solution Consultant - Life Sciences
ServiceNow Waltham, MA, USA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Advisory Solution Consultant Strategic HCLS Accounts As a member of our?Solution?Consulting team, you will have a major impact on our future success by supporting?HCLS?Solution Sales. You will guide revenue for all of our products with?the?support?and partnership?of?Sales,?Product?Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on...

Dec 23, 2025
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