Full time
Airgas USA, LLC.
Tulsa, OK, USA
R10081811 Customer Experience (CX) Representative - Intermountain Region (Open) Location: Tulsa, OK - W. 7th St. - Management - Central BSC How will you CONTRIBUTE and GROW? The Customer Experience Representative (CXR) is responsible for the daily tasks related to collection efforts of a portfolio of customer accounts and resolving customer issues related to billing, pricing, cylinder discrepancies, cash applications, as well as various other customer issues. The CXR will effectively communicate and support the Division’s collection goals, while providing quality customer service. The CXR will obtain an understanding of Company policies and procedures, and will actively pursue knowledge of skills and tools to be used in all collection efforts. Recognition of significant credit risks and escalation of these matters are critical. Collection efforts are time sensitive, requiring excellent skills in organization and management of time, efforts, and resources. From time to...


