14828 customer technical jobs found

Job Description Position Title: Customer Technical Services Manager Pay Rate : $120,000 - $155,000 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. PL 16 Category/Shift : Salaried Full-Time Physical Location : Remote The Job You Will Perform: The Customer Technical Services (CTS) Manager is part of the Technical Services team within the North American Industrial Packaging Group. CTS Managers are involved in virtually all facets of the Containerboard business operations. The organization distinguishes itself by continually identifying and developing unique ways to bring value to the business. Key job duties include: Provide technical support to Containerboard customers within a global geographic region. Based on customer stratification, develop and maintain close working relationships with key internal customers (all IP Converting) and...

Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Director, Technical Customer Success Job Description The Director of Technical Customer Success is a senior, customer‑facing leader responsible for driving post‑sales value realization, adoption, and long‑term strategic growth across a portfolio of key and strategic customers. This role serves as a trusted advisor to customers and an internal orchestrator across Sales, Applications, Service, Product, and Operations to ensure measurable customer outcomes. This leader brings a customer‑obsessed mindset, strong technical credibility, and disciplined program...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Wolters Kluwer. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. About The Role As a Specialist in Customer Service Technical, you will take on a more prominent role in supporting customers with various technical issues. Building on your foundational skills, you will assist with more complex troubleshooting and contribute to project-based improvements. Your contributions will help in refining our support processes and enhancing customer satisfaction. Responsibilities Perform advanced troubleshooting for a wider range of technical...

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role leads a team of technical account managers to ensure customer solutions align with business objectives and technical requirements. It involves managing team performance, coaching for career development, and maintaining up-to-date knowledge of processes and systems. The role requires collaboration with internal groups such as sales, engineering, and product teams to resolve customer issues effectively. Success is measured by the team's ability to meet goals, resolve escalations promptly, and deliver high customer...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you. PRIMARY FUNCTION: The Technical Sales Specialist plays a critical role in bridging the gap between the sales team and technical teams. This position provides pre-sales and post-sales technical support, ensuring that customers receive accurate product information, technical guidance, and timely solutions to their inquiries. Provides technical sales assistance to help drive incremental growth by solving...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world's most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us. Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the...

Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As a Sr. Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik's products to...

Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As a Sr. Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik's products to...

Position Overview The Customer Technical Support (CTS) Representative provides phone-based technical support to consumers, primarily assisting with connectivity between hearing devices and mobile applications. This fully remote role requires strong technical aptitude, effective communication skills, and the ability to work independently in a self-guided environment. The position involves a high volume of calls and emails and plays a key role in delivering a positive customer experience through efficient troubleshooting and support. Key Responsibilities: Typically reports to the Customer Service Team Lead or Customer Service Manager Under broad direction and some supervision executes day-day operational activities in defined area(s), processes and procedures key to business delivery and customer satisfaction ambitions, such as order entry, order management, customer calls or technical support Acts as a liaison between sales and customers Executes...

Job Description Cardolite Corporation provides the world with innovative chemistry derived from cashew nutshell liquid (CNSL), a sustainable, non-food chain biomaterial with chemical features that are useful in protective coatings, composites, adhesives, foam, and friction applications. To assist with growing our business, Cardolite is looking to hire an account manager to develop new markets opportunities for CNSL in North America. The Account Manager is responsible for maintaining and growing sales that align with Cardolite’s market strategies for existing markets with particular focus on growing sales in new markets and new applications. This position will interface directly with existing and target customers, and with strategic distributors that will assist with market development. Job Responsibilities Be primary contact in making product recommendations and handling customer technical questions. Deliver marketing and technical support to...

Reference #: JR102261 Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron is seeking a Technical Support & Solutions Manager to build, lead, and elevate our enterprise support function for critical infrastructure customers. In this highimpact role, you will design and operationalize scalable support processes that deliver an exceptional customer experience, strengthen product feedback loops, and ensure responsive and reliable support for our utility clients.You will serve as the operational owner of technical support, collaborating closely with Engineering, Customer Success, and global support teams to drive timely issue resolution, transparent communication, and continuous solution improvement. This role also provides technical advisory support on active deployments, acting as a consultative escalation point-not an implementation owner.This...

Systems Engineer Category: Software Development/ Engineering Main location: United States, South Carolina, Charleston Position ID: J0326-1637 Employment Type: Full Time Position Description: CGI is hiring an Information Systems Engineer in Charleston, SC. The Information System Engineer will support all aspects of IT infrastructure design, development, implementation, fielding and ongoing support and maintenance of Department of Defense (DoD) and military IT systems. The candidate will operate as part of a team of systems engineers providing technical competency to new and existing systems, delivering mission critical infrastructure utilizing the latest technology and ensuring the highest levels of availability, performance and security through all phases of initial systems design, installation at customer sites and ongoing support of installed systems. This position is expected to provide subject matter expertise for multiple enterprise-class...

Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a CONTRACT SPECIALIST, Position Description Number PDD2623000 and is part of the MA ANG 104th FW, National Guard. This is a Non-Bargaining Unit position. The unit point of contact and contact phone for this position is: Lt Col Jeremy Dugan at jeremy.dugan.2@us.af.mil. Selected applicant MAY BE eligible for a recruitment incentive not to exceed (25%) of the annual rate of basic pay. Responsibilities Plans the overall approach to meet contracting program objectives for a variety of requirements with multiple complexities. Analyzes difficult/controversial contracting issues, determines, recommends and/or implements course of action which may depart from previous approaches for long-term contract performance or short-term contracts with extremely stringent time frames. Provides business advice and assistance to technical personnel involved in the development of the performance...

The Technical Account Director (TAD) at Adobe offers an opportunity to be at the forefront of customer success and technical strategy. You will play a pivotal role in enabling our largest customers to increase their investment in Adobe’s Digital Experience Solutions. What You Will Do: Lead Ultimate Success engagements as the technical executive point of contact throughout the solution usage lifecycle. Provide strategic mentorship and support the technical strategy with Adobe Solutions to drive value. Assess and mitigate strategic customer technical risks and opportunities. Ensure clear communication with customers and maintain governance with internal/external executive teams. Drive alignment and reporting on engagement status and outcomes. Advocate for the customer across internal Adobe teams, optimizing investment and accelerating task execution and issue resolution. Drive achievement of key business objectives, innovation, and process improvement back...

Join us as we empower the world to work out, creating healthier lives together. An empty treadmill isn’t compelling, but once someone steps on it, the stories are limitless. Our goal is to connect people emotionally to their fitness journey. We are a global team coming from different cultures and backgrounds with a shared passion to achieve and live our mission of inspiring healthier lives. Inspire. Innovate. Make an impact and join our team! Special note: This role will be 100% remote/work-from-home. #LI-REMOTE Join Life Fitness’ Customer Service and Support (CSS) Team as a Technical Customer Support Associate reporting to the Customer Support Supervisor. In this role, you will be responsible for responding to customer contacts via inbound Automatic Call Distributor (ACD) calls and system and internal emails. You will be in direct contact with the customer and will place outbound calls as required. To be successful in this role, you will provide...