1150 desk analyst jobs found

Tier 1 Service Desk Analyst (CEDC) Location: Harrisburg, PA (On-site) Type: Contract Position Overview "Navitas Partners, LLC" is seeking a Tier 1 Service Desk Analyst to provide first-level IT support for a multi-agency environment within a large public sector organization. This role supports employees across multiple agencies and boards, as well as public users interacting with government web services. Initial training will be conducted on-site in Harrisburg. Upon successful completion of training, the position transitions to a telework arrangement. Candidates must maintain a dedicated home workspace and reliable high-speed internet connection. Key Responsibilities Provide technical support and assistance for hardware, software, and operating systems via phone and email Serve as the first point of contact (Tier 1) for IT-related incidents and service requests Log, track, and update all support tickets in ServiceNow or similar ITSM tools...

Bilingual (French/English) Service Desk Analyst Req number: R7524 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Bilingual (French/English) Service Desk Analyst Req number: R7524 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Bilingual (French/English) Service Desk Analyst Req number: R7524 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Bilingual (French/English) Service Desk Analyst Req number: R7524 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Bilingual (French/English) Service Desk Analyst Req number: R7524 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Bilingual (French/English) Service Desk Analyst Req number: R7524 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Bilingual (French/English) Service Desk Analyst Req number: R7524 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Tier 1 Service Desk Analyst (CEDC) Location: Harrisburg, PA (On-site) Type: Contract Position Overview "Navitas Partners, LLC" is seeking a Tier 1 Service Desk Analyst to provide first-level IT support for a multi-agency environment within a large public sector organization. This role supports employees across multiple agencies and boards, as well as public users interacting with government web services. Initial training will be conducted on-site in Harrisburg. Upon successful completion of training, the position transitions to a telework arrangement. Candidates must maintain a dedicated home workspace and reliable high-speed internet connection. Key Responsibilities Provide technical support and assistance for hardware, software, and operating systems via phone and email Serve as the first point of contact (Tier 1) for IT-related incidents and service requests Log, track, and update all support tickets in ServiceNow or similar ITSM tools...

Tier 1 Service Desk Analyst (CEDC) Location: Harrisburg, PA (On-site) Type: Contract Position Overview "Navitas Partners, LLC" is seeking a Tier 1 Service Desk Analyst to provide first-level IT support for a multi-agency environment within a large public sector organization. This role supports employees across multiple agencies and boards, as well as public users interacting with government web services. Initial training will be conducted on-site in Harrisburg. Upon successful completion of training, the position transitions to a telework arrangement. Candidates must maintain a dedicated home workspace and reliable high-speed internet connection. Key Responsibilities Provide technical support and assistance for hardware, software, and operating systems via phone and email Serve as the first point of contact (Tier 1) for IT-related incidents and service requests Log, track, and update all support tickets in ServiceNow or similar ITSM tools...

Job Title: Tier 1 Service Desk Analyst Location: Harrisburg, PA Job Type: Contract Job Overview "Navitas Partners, LLC" is seeking a Tier 1 Service Desk Analyst to provide IT support via phone and email to internal users and external stakeholders. This role begins with onsite in Harrisburg, PA. The ideal candidate will have a strong customer service mindset, basic technical troubleshooting skills, and experience working in a help desk or service desk environment. Key Responsibilities Provide technical assistance and support for hardware, software, and system-related issues Serve as the first point of contact for end users and resolve Level 1 support issues Escalate complex technical issues to appropriate teams when necessary Ensure adherence to service level agreements (SLAs) and quality standards Log, track, and manage all incidents and requests in the ticketing system (ServiceNow or similar) Monitor and respond promptly to incoming...

Job Title: Tier 1 Service Desk Analyst Location: Harrisburg, PA Job Type: Contract Job Overview "Navitas Partners, LLC" is seeking a Tier 1 Service Desk Analyst to provide IT support via phone and email to internal users and external stakeholders. This role begins with onsite in Harrisburg, PA. The ideal candidate will have a strong customer service mindset, basic technical troubleshooting skills, and experience working in a help desk or service desk environment. Key Responsibilities Provide technical assistance and support for hardware, software, and system-related issues Serve as the first point of contact for end users and resolve Level 1 support issues Escalate complex technical issues to appropriate teams when necessary Ensure adherence to service level agreements (SLAs) and quality standards Log, track, and manage all incidents and requests in the ticketing system (ServiceNow or similar) Monitor and respond promptly to incoming...

Working Title: Enterprise Service Desk Analyst - Night Job Class: Information Technology Specialist 2 Agency: Minnesota IT Services Job ID : 93385 Location : St. Paul Telework Eligible : Yes #LI-Hybrid Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 04/08/2026 Closing Date : 04/14/2026 Hiring Agency/Seniority Unit : Minnesota IT Services Division/Unit : Enterprise Service Desk / End User Support Work Shift/Work Hours : Night Shift Days of Work : Friday - Tuesday (11PM - 7:30AM) Travel Required : No Salary Range: $28.18 - $45.82 / hourly; $58,839 - $95,672 / annually Starting Salary up to $39.73/hourly and $82,956/annually with room to grow within the full salary range over time. Current state employees' salaries will be evaluated based on employment contract....

The mission (https://www.nytco.com/company/mission-and-values/) of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for. About the Role: The Help Desk Analyst provides infrastructure IT support services for The New York Times Company. Reporting to the Senior Manager of End-user Support you will deliver technical customer support over the phone in a call center environment. You will partner with teams across the company to provide support that includes problem resolution, request fulfillment, software and hardware...

Job Title: Help Desk Analyst (Tier 1) Location: Frackville, PA Work Schedule: 100% Onsite Contract Duration: 3 Months (Potential for Extension) Position Overview Navitas Partners, LLC is seeking a dependable and customer-oriented Help Desk Analyst to join a dynamic, high-volume service desk environment. As the first point of contact for end users, you will provide timely and effective technical support, primarily via phone, ensuring a seamless user experience. This role is well-suited for individuals who excel in troubleshooting, communication, and delivering exceptional customer service. Key Responsibilities Deliver first-level technical support for hardware, software, and system-related issues Troubleshoot and resolve user concerns efficiently in a phone-based support environment Assist both technical and non-technical users with IT-related inquiries Guide users through step-by-step troubleshooting and issue resolution Create, update, and...

Job Description An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Help Desk Analyst for a contract to hire opportunity. This individual will be responsible but not limited to the following, will be joining a brand-new team of 12 analysts that will provide first-line technical support to mission partners and internal teams. This role ensures smooth operations of cloud services by responding to customer inquiries, troubleshooting basic issues, and escalating complex problems as needed to the next tier. Will be required to be on site full time and have an active TS/SCI security clearance. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual...

Working Title: Enterprise Service Desk Analyst Job Class: Information Technology Specialist 2 Agency: Minnesota IT Services Job ID : 92968 Location : St. Paul Telework Eligible : Yes #LI-Hybrid Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 03/25/2026 Closing Date : 03/31/2026 Hiring Agency/Seniority Unit : Minnesota IT Services Division/Unit : Enterprise Service Desk / End User Support Work Shift/Work Hours : Day Shift Days of Work : Monday - Friday Travel Required : No Salary Range: $28.18 - $45.82 / hourly; $58,839 - $95,672 / annually Starting Salary up to $39.73/hourly and $82,956/annually with room to grow within the full salary range over time. Current state employees' salaries will be evaluated based on employment contract. Classified Status...

As the Help Desk Analyst, you will assist PPG Refinish with support for PPG customers. We achieve support by ensuring the Help Desk analysts provide comprehensive customer support that far exceeds competitors. This support involves working with collision shops, paint distributors and PPG's sales team, Microsoft Windows software, computers, computer peripherals and basic computer networks. Support is provided primarily by staffing and answering phone calls combined with remote support tools facilitating connection into customer computers. We handle calls in a sensible fashion and escalate them, as needed, for a timely resolution. Responsibilities Provide phone coverage for incoming customer calls. Be proficient at handling calls quickly. Require escalating when necessary to assure that we answer incoming calls promptly. Master PPG Software – ex. Paint Manager Legacy, Pant Manger XI, Color Accurate and others as they are developed. Master subscription management...

Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions What you'll be doing: Working with the service desk team on end user support through a ticketing system Handle in office-support needs that are workspace and desk technology related Participating in team meetings...

Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions What you'll be doing: Working with the service desk team on end user support through a ticketing system Handle in office-support needs that are workspace and desk technology related Participating in...

Department Information This position is only open to Colorado state residents. Note: This posting may fill more than one vacancy. This is a term-limited position with an anticipated end date of January 31, 2027 contingent upon funding. This position is eligible for full benefits. Thank you for your interest in working for the State of Colorado. Join us and find meaningful work in public service to our state and its residents, helping to make Colorado a great place to live and work in. Please watch the short video below for tips on applying. Apply for a job with the State of Colorado To learn more about what happens after you apply for a position with the State of Colorado, please watch the short, informative video What Happens After You Apply Colorado for All Philosophy: Colorado for All means working toward a Colorado where everyone has the opportunity to succeed. It means we support the basic human rights of our neighbors...

Primary Navigation Who We Are History (https://www.lrs.com/who-we-are/history/) Company Overview Leadership (https://www.lrs.com/who-we-are/leadership/) A Message from Our CEO What We Believe (https://www.lrs.com/what-we-believe/) Our Mission LRS Philosophy & Values (https://www.lrs.com/what-we-believe/lrs-philosophy-values/) Community Involvement Wilkerson (https://www.lrs.com/what-we-believe/wilkerson/) Divisions Careers Get Hired Our Culture (https://www.lrs.com/careers/our-culture/) Benefits Diversity (https://www.lrs.com/careers/diversity/) Internships Offices (https://www.lrs.com/offices/) LRS Offices Contact (https://www.lrs.com/contact/) News Global NavigationEmployee Login (http://www2.lrs.com) File Transfer Filters Careers Added Mar 26, 2026 Help Desk - 1556858 (46016) Madison, WI | Full-time Apply...

Job Title: Service Desk Analyst (Onsite) Location: Nashville, TN Duration: 12 months Pay Rate: $25/hr on W2 all inclusive Note: Must be local to Tennessee / Reasonably close to Nashville,TN Job Description IT Call Center Experience preferred Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting Server Print Queue, and local Queues Active Directory Management Able to navigate Different OUs Able to look up attributes Able to reset password and unlock accounts. iOS Management, Support, and Deployment Setting up new phones/Ipads Resetting iTunes accounts Resetting network settings Backup/Restore device data Video Conferencing Cisco WebEx MS Teams Cisco Presence video solutions Network troubleshooting Internal vs external VPN LTE Wifi Application Troubleshooting Account permission Compatibility settings Browser vs installed Remote support MSRA RDP TEAMs Webex Hardware...

ROLE SUMMARY The Customer Service Support Analyst (CSSA) provides operational and analytical support to Customer Service teams across the Collegeville, Lake Forest, and Memphis sites. This role supports quality monitoring activities by evaluating Customer Service Representative (CSR) phone and email interactions with Health Care Professionals (HCP), consumers, distributors, wholesalers, and pharmacies using established metrics and procedures. The CSSA supports training and compliance activities related to the Order-to-Cash process for U.S. and Puerto Rico Customer Service. The role assists with performance-related initiatives by collecting, preparing, and analyzing data to support routine operational reporting and management review. This position works closely with Customer Service management and cross-functional partners by providing information, reports, and documentation in support of established processes. The role does not have direct reports and operates in a...