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42822 experience manager jobs found

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CBRE
Full time
 
Workplace Experience Manager
CBRE New York, NY, USA
Workplace Experience Manager Job ID 255933 Posted 16-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) New York City - New York - United States of America About the Role: As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You’ll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily...

Jan 24, 2026
CBRE
Full time
 
Workplace Experience Manager
CBRE Chicago, IL, USA
Workplace Experience Manager Job ID 255920 Posted 20-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Chicago - Illinois - United States of America About the Role: As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You’ll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily...

Jan 24, 2026
Steelcase
Full time
 
Digital Experience Manager
Steelcase Grand Rapids, MI, USA
General Information Country: USA State: Michigan City: Grand Rapids Office Location: 1101 - 1111 44th Street - - - - - Date posted: 22-Jan-2026 Business Function: Digital Position Type: Full-Time/Regular Description Digital Experience [Product] Manager We are seeking a highly skilled and experienced Digital Experience Manager to lead the envisioning, planning, and technical development of digital experiences [products]. As a Digital Experience Manager, you will collaborate closely with critical stakeholders to understand their needs and requirements, and then translate them into innovative digital solutions. You will be responsible for driving the market entry portion of the digital experience lifecycle, from concept to launch, ensuring that the digital experience meets both stakeholder expectations and business objectives. Responsibilities: Collaborate with key stakeholders to understand and document their needs and requirements for new digital...

Jan 24, 2026
MyStays Holiday Home management
Full time
 
Guest experience manager
MyStays Holiday Home management Waikato District, Waikato Region, New Zealand
Guest Experience Manager (GEM) – Rotorua & Waikato Rotorua | Hamilton | Cambridge | Karapiro Commission-based | Build & grow your own portfolio with MyStays Grow your short-stay property management business with MyStays, a NZ-owned and operated holiday home and short-stay accommodation specialist with over 10 years’ experience and a strong national reputation. This opportunity is available in Rotorua and the wider Waikato region (Hamilton, Cambridge, Karapiro) — areas where we are actively building our portfolio. This is a commission-based partnership role, best suited to someone who understands that growth takes time, effort, and local relationship-building. This role could be ideal if you are: An experienced property manager in the region who wants to grow their own portfolio, backed by a trusted brand, strong systems, and ongoing support. Already running a holiday home cleaning or servicing business and looking to step back into property management, with the structure,...

Jan 20, 2026
AC
Full time
 
Visitor Experience Manager
Aldrich Contemporary Art Museum Ridgefield, CT, USA
The Aldrich Contemporary Art Museum, located in Ridgefield, CT, is seeking a Visitor Experience Manager (“VEM”). Founded by collector Larry Aldrich in 1964, today the Museum is a platform for artists at pivotal moments in their careers. The VEM is responsible for the public face of the Museum by managing the front desk, supervising the Visitor Experience staff, and building relationships with the Museum visitors. This role primarily functions in communicating the Museum’s programs and activities to the public, promoting excellent customer service in the Museum, and serves as a liaison between visitors and all departments in the Museum. In addition, the VEM is responsible for all details related to the public face of the Museum during their shift and is charged with supervising staff on-site to ensure that all works of art are safe and working properly, that all Museum’s spaces are clean, and dealing with any other issue that may arise. Responsibilities will include, but are...

Jan 19, 2026
Capital One
Part time
 
City Experience Manager, San Francisco - Velocity Black (Remote)
Capital One Columbus, OH, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Capital One. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. City Experience Manager, San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill...

Jan 12, 2026
UA
Full time
 
Workplace Experience Manager
US AMRJones Lang LaSalle Americas, Inc. Andover, MA, USA
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Experience Manager – JLL What this job involves: As a Workplace Experience Manager at JLL, you will play a pivotal role in overseeing and optimizing workplace experiences at assigned sites while supporting the Workplace team across the organization. This role requires you to act as the lead onsite point of contact for client employee inquiries, issue resolution, troubleshooting,...

Jan 11, 2026
PC
Full time
 
Guest Experience Manager
Pursuit Collection Seward, AK, USA
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. JOB DESCRIPTION Position: Guest Experience Manager Status: Extended Seasonal Full-Time Reports To: Assistant General Manager Direct Reports: Front Desk, Transportation, and Gift Shop Team Members (approx. 25 employees) Indirect Reports: Seasonal and part-time guest-facing staff Your daily pursuit is creating unforgettable guest experiences by leading our front...

Jan 10, 2026
UC
Full time
 
Experience Manager
University Circle Incorporated Cleveland, OH, USA
Experience Manager Reports to: Chief Marketing and Experience Officer Salary: $50,000 - $60,000 Status: Full time – Exempt Location: UCI Offices, 10831 Magnolia Ave., Cleveland, OH 44106 About UCI University Circle Inc. (UCI) is a nonprofit organization that exists as the connective tissue between our district’s stakeholders, residents, and neighbors. We convene, collaborate, curate, and nurture. We believe that University Circle is a world-class neighborhood, with an obligation to create opportunities for health and vibrancy within this district and for our surrounding neighborhoods. While we are charged with managing the place itself, we are responsible for creating a sense of belonging that extends beyond our formal boundaries. What’s the focus of this role? The Experience Manager plays a central role in the planning, coordination, and execution of the UCI-produced events as well as the management of private events hosted at UCI-owned or managed...

Jan 08, 2026
SP
Full time
 
Children's Museum Visitor Experience Manager
SPARK Rochester, MN, USA
Overview The Children's Museum is seeking a dynamic and engaging Visitor Experience Manager to oversee daily operations and enhance guest interactions. This full-time role is essential in creating a welcoming, educational, and fun environment for children and families. The ideal candidate will possess strong leadership skills, excellent customer service abilities, and a passion for fostering positive experiences within a vibrant museum setting. Experience in team management, conflict resolution, and guest services are highly valued to ensure smooth operations and memorable visits. Prior background in hospitality, food service, theater, school or childcare environments will be considered advantageous. Major Responsibilities: Team Leadership & Staffing Recruit, hire, train, schedule, and supervise all museum floor staff, in coordination with the Operations Director Set expectations, monitor performance, and support professional growth for team members Build...

Jan 07, 2026
CG
Full time
 
User Experience Manager (Remote)
Cengage Group Louisville, KY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We believe in the power and joy of learning At Cengage Group, our employees have a direct impact on helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and...

Jan 11, 2026
So
Full time
 
Customer Experience Manager
State of Missouri Jefferson City, MO, USA
Job Summary - Why you’ll love this position Job Location: This position will be located at 4720 Scruggs Station Road, Jefferson City, Missouri. Why you’ll love this position: Join an innovative team dedicated to delivering outstanding customer service and creative design solutions for Missouri state agencies. In this role, you’ll lead two key teams; Customer Service and Graphics, while driving communications and strategies that have a statewide impact. If you’re passionate about leadership, creativity, customer service excellence, and collaboration, this opportunity is for you! The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay. Responsibilities - What you’ll do Lead and manage the Customer Service and Graphics teams to deliver a seamless,...

Jan 09, 2026
CBRE
Workplace Experience Senior Manager - Chicago, IL or Atlanta, GA
CBRE Chicago, IL, USA
Workplace Experience Senior Manager - Chicago, IL or Atlanta, GA Job ID 247429 Posted 14-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service, Executive Management, Facilities Management Location(s) Atlanta - Georgia - United States of America, Chicago - Illinois - United States of America, Chicago Heights - Illinois - United States of America, East Chicago - Indiana - United States of America, North Atlanta - Georgia - United States of America, North Chicago - Illinois - United States of America, West Chicago - Illinois - United States of America About The Role The Senior Experience Manager serves as a primary client contact for the delivery of Host's services that seek to increase individual well-being, personal productivity, and organizational effectiveness. Host uses people-led, technology-enabled services to connect employees to their environment via their mobile devices, as well as through high-touch services...

Jan 19, 2026
KS
Full time
 
Alakai Hookipa, E Ola Experience Store Manager
Kamehameha Schools Honolulu, HI, USA
Job Posting Title Alakai Hookipa, E Ola Experience Store Manager Employee Type Regular Recruiting Start Date 01-16-2026 Job Exempt? Yes Recruiting End Date Open Until Filled Aloha mai! Mahalo for your interest in Kamehameha Schools. If you are looking for an opportunity to utilize your skills and talents and grow in your profession, while serving and strengthening our Native Hawaiian community, we would love to have you join our ʻohana! Kamehameha Schools is looking for a full-time E Ola! Store Experience Manager. Job Summary Serves as Alakai Hookipa, an operational leader and cultural experience ambassador of the store, ensuring every customer encounters an immersive experience that is guided by and grounded in the E Ola! framework. Rooted in Hawaiian culture-based education, this role uses retail as a platform for cultivating aina momona and strengthening Native Hawaiian identity in the community by connecting people to important issues, ideas, and...

Jan 18, 2026
Br
Full time
 
Senior Manager Customer Engagement (distribution experience needed)
Brenntag Wayne, PA, USA
Your Role and Responsibilities Job Summary: The Senior Manager, Customer Engagement is responsible for leading regional teams to deliver exceptional, connected, and customer-centric experiences across North America. This role acts as the key bridge between customers, business units, and internal operations — ensuring that every interaction reflects a deep understanding of customer needs, market dynamics, and strategic business priorities. The Senior Manager will partner closely with Sales, Operations, Supply Chain, and Digital Experience teams to align service delivery with business goals, strengthen relationships, and enhance customer loyalty. This leader will play a pivotal role in embedding customer centricity at the heart of our business units while fostering collaboration and insight sharing across global teams. Job Description: 1. Lead and Empower Regional Teams Guide and motivate Customer Engagement teams in the region, fostering a culture of...

Jan 24, 2026
VQ
Full time
 
Residential Operations Manager- Developmental Disabilities Experience Required
ViaQuest Columbus, OH, USA
Operations Manager- Residential Services A Great Opportunity / $60,000 per year / Full Time/ On Call as required At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve! Responsibilities may include: Management of the overall system of supports and services provided to individuals served. Personnel management and coordination of service delivery. Ensure individuals' service teams are operating and communicating effectively. Financial oversight of program. Requirements for this position include: Four-year degree in social services or a related field. May substitute with 4 additional years Developmental Disabilities Management Experience. A minimum of 2 years supervisory/management experience. Valid Ohio Driver's License License must meet our company's Authorized Driver Criteria At least...

Jan 24, 2026
GR
Full time
 
House Manager / Residential Team Lead (DSP) (2+ Years Leadership Experience Required)
Gray Residential Services Indianapolis, IN, USA
Call or text "TL" to 812-530-6901 today for an interview or email resume directly to HR at emilee.wheatley@gowithgray.com House Manager / Residential Team Lead (2+ Years Leadership Experience Required) Locations: Indianapolis | Noblesville | Greenwood Pay/Classification: Starting at $16.50/hr. | Full-Time | Mon-Fri 7AM-3PM DO NOT APPLY unless you have at least 2 years of Residential Lead experience. Are you a veteran of the Indiana Medicaid Waiver system? Do you have a "Zero-Failure" mentality when it comes to state compliance and resident care? Gray Residential Services is seeking a seasoned House Manager / Team Lead to oversee our high-standard residential sites. We are not looking for someone to "train" into leadership—we are looking for a professional who already knows how to run a house, manage a team of DSPs, and keep a site 100% audit-ready. THE ROLE: FULL OPERATIONAL AUTHORITY As the Team Lead, you are the primary authority for...

Jan 22, 2026
Target
Full time
 
Store Experience Marketing Project Manager
Target Minneapolis, MN, USA
The pay range is $56,400.00 - $101,500.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. About Us Working at Target means helping all families discover the joy of everyday life. We...

Jan 21, 2026
Lensa
Full time
 
Operations Manager, The Experience Studio - North America
Lensa Lansing, MI, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for American Express Global Business Travel. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Experience Studio (part of Amex GBT Meetings & Events) launched in 2024 and was created to provide a new range of creative events with a 360-degree approach that maximizes...

Jan 21, 2026
BC
Freedom Boat Club - Sr. Manager, Dock Experience
Brunswick Corporation Stamford, CT, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview **: As part of the talented Freedom Boat Club of Connecticut team, you will be responsible for the member experience with the Club and the daily management of the dock staff across the Connecticut locations. We are looking for a strong manager that will drive a remarkable member experience, develop strong teams, and collaborate closely with the Fleet Team and other support functions. The Sr. Manager,...

Jan 19, 2026
BC
Freedom Boat Club - Sr. Manager, Dock Experience
Brunswick Corporation Branford, CT, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview **: As part of the talented Freedom Boat Club of Connecticut team, you will be responsible for the member experience with the Club and the daily management of the dock staff across the Connecticut locations. We are looking for a strong manager that will drive a remarkable member experience, develop strong teams, and collaborate closely with the Fleet Team and other support functions. The Sr. Manager,...

Jan 19, 2026
General Motors
Manager - Customer Experience Strategy & Implementation
General Motors Warren, MI, USA
Job Description The CX Strategy and Integration Manager will lead the development and execution of customer experience strategies that align with business objectives and drive customer-centric outcomes. This role serves as the bridge between CX strategy and business execution, ensuring that customer experience principles are embedded into marketing, operations, and product processes. In addition to defining CX frameworks, the manager will design and implement AI-powered tools and a centralized Customer Experience Hub to enable real-time insights, predictive engagement, and seamless omnichannel experiences. Key Responsibilities: CX Strategy & Framework Development Design, implement, and evolve CX frameworks, including Universal Customer Journey and Communication Journeys ensuring alignment with GM's strategic priorities. Align CX initiatives with organizational priorities and ensure consistency across all touchpoints. Train, scale and measure CX...

Jan 19, 2026
Capital One
Full time
 
Sr. Manager, Product Management, Associate Mobile Experience
Capital One New York, NY, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team As a Sr. Manager, Product on the Associate Experience team, you will be at the forefront of defining and delivering the world-class mobile platform that empowers over 70,000 Capital One associates to do their best work every day. Your mission is to evolve our mobile ecosystem from a collection of devices into a secure, cohesive platform for productivity and innovation. In this mobile-focused role, you will partner closely with teams in Cyber Security, Technology, and Experience Design to shape and execute...

Jan 19, 2026
WW
Senior Manager of Employee Experience (HR Operations)
Woodward West Woodward, PA, USA
Location: Woodward, Pennsylvania Woodward PA, located in the rolling hills of central Pennsylvania, is a world-class action sports destination and camp. Our employee experience and culture are derived from our main product: FUN. We work, progress, and play in a world of innovative environments. If this sounds like what you are looking for, we'd love to hear from you! Reporting to the General Manager of Woodward PA , the Senior Manager of Employee Experience will guide and manage the employee experience, HR operations and be the caretaker of our unique camp culture. As a member of the Senior Leadership Team, the Senior Manager of Employee Experience will act as a facilitator, coach and a strategic human resource business partner. This position requires the ability to juggle multiple work streams and to be a master at managing the needs of various leaders. This individual will apply creativity, systems thinking, interpersonal skills, data analysis, facilitation skills...

Jan 19, 2026
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