Aston Carter
Portage, MI
Job Title: Pricing AnalystJob Description The Pricing Disputes Analyst is responsible for managing SAP price dispute cases across all Business Units utilizing SAP. This role requires a comprehensive understanding of internal systems and processes to effectively investigate and resolve customer invoice price disputes, which may involve contract activations. Responsibilities Support Customer Solutions team members throughout the price dispute review process. Collect and analyze data using company systems and databases. Provide analysis of price dispute information, including volume, root cause, and approved/denied dollar volume as required by internal customers. Ensure 90% of cases are completed within the 30-day Service Level Agreement (SLA). Provide expedited support and guidance on escalations and urgent customer requests. Offer training and guidance to internal business partners on processes and systems. Learn, implement, and...

