Full time
A Rentals
Manukau City Centre, Auckland, New Zealand
About the Role We are a well-established car rental company seeking a reliable and committed Customer Service Representative / Front Desk team member for a long-term position. Both full-time and part-time arrangements are available. This role is customer-facing and plays a key part in delivering a smooth, professional rental experience for a diverse customer base, including international travellers and Asian market customers. Key Responsibilities Manage customer vehicle pick-up and drop-off processes professionally Prepare rental agreements and clearly explain rental terms, insurance, and vehicle conditions Handle customer enquiries in person, by phone, and via email Process payments, bonds, and refunds accurately Develop and maintain a good understanding of our vehicle fleet, including vehicle models, features, and categories Carry out basic vehicle condition checks and assist with vehicle cleanliness, including light cleaning or coordinating car washing when required Coordinate...
