Full time
UFC Gym
Pittsburgh, PA, USA
Benefits Employee discounts Free uniforms Health insurance Opportunity for advancement Full Time and Part Time The Front Desk Associate is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Essential Duties & Responsibilities Front Desk Customer Service Ensures that guests and members are warmly greeted and promptly assisted Ensures incoming calls are answered in a professional and efficient manner Ensures proper member check-in procedures are followed Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations Immediately reports or escalates to management any unsafe conditions or emergency situations Club Operations and Administration Keeps front desk and lobby neat and clean at all times Monitors retail goals...


