The University of Iowa
Iowa City, IA, USA
Posting ID 154761 Department Health Care Information Systems/UIHC Jobcode IT Support Analyst Working Title Temporary IT Support Analyst – Help Desk Details Position Summary This position is a full-time temporary position with a duration lasting no longer than 12 months at 40 hours/week. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems in a structured, high call volume Help Desk setting. The position provides basic technical support of hardware and software incidents and requests to UI Health Care faculty and staff. The position requires a professional demeanor, close attention to detail, and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. Work schedule will be Monday through Friday, 8:00am – 5:00pm. Responsibilities Routes all requests for...


