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9 lead client services ops jobs found

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EY
Technology Consulting - Managed Services - SAP Pursuit and Delivery - Senior Manager
EY Lansing, MI
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology Consulting - Managed Services - Pursuit & Service Delivery - SAP - Sr. Manager EY's Technology Operations Managed Services team (Tech Ops) works with some of the world's largest companies. Our solution is being built out in FY24 to encompass application managed services, digital solutions including custom development and bespoke solutions. The solution team caters to account teams and clients in all sectors with an emphasis on the larger, more complex managed service deals. The team is responsible for building the business into a significant solution for the firm, achieving target margin and revenue targets and driving innovative solutions to ensure EY retains a foothold in the market. The...

Apr 19, 2026
Se
Senior Logistics Management Specialist
Serco Lansing, MI
Position Description & Qualifications If you love high profile and challenging projects supporting the US Army, then Serco has a great opportunity for you! As a Logistics Management Specialist, Senior you will be part of the Global Logistics Augmentation and Support Services (GLASS) team supporting Army Sustainment Command (ASC) in Zagan, Poland. Bring your expertise and collaborative skills to make an impact towards our military defense. At Serco, we foster a dynamic and collaborative work environment where team members contribute to innovative, high-impact projects for leading government clients. We provide opportunities to solve complex challenges, improve processes, and utilize the latest technologies to deliver top-tier products and services to our customers. The positions on this contract are located both CONUS and OCONUS in support of Army Sustainment Command (ASC). This position is contingent upon the availability to maintain/trasnfer a DoD Secret Security...

Apr 19, 2026
Or
Senior Principal Electrical Engineer
Oracle Lansing, MI
Job Description We are seeking a Senior Principal-level Electrical Engineer to serve as the field authority for mission-critical power systems across our global data center fleet. You will lead complex troubleshooting, commissioning, reliability improvements, and capacity enablement for medium- and low-voltage systems supporting high-density, liquid-cooled compute. This is an individual contributor role with broad influence across Design, Construction, Operations, Controls/BMS, and EPMS. Responsibilities Key Responsibilities Lead on-site and remote technical support for electrical infrastructure: utility service, MV switchgear, transformers, LV switchgear, UPS/ESS, PDUs/PPMs, RPPs, busway, and grounding. Ensure electrical reliability strategies (N, N+1, 2N) are implemented and verifiable; validate selective coordination, protection settings, and arc flash boundaries. Develop, review, and approve electrical MOPs/SOPs/EOPs for live-site switching,...

Apr 19, 2026
Cornerstone OnDemand, Inc.
Advanced Technical Support Specialist
Cornerstone OnDemand, Inc. Detroit, MI
Job Description: The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. In this role you will... · Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. · Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. · Act as a dedicated point of contact for elite customers,...

Apr 18, 2026
UV
Registered Nurse - Dialysis
US Veterans Health Administration Ann Arbor, MI
Summary The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. The LTC Charles S. Kettles VA Medical Center is seeking a Registered Nurse (RN) - Dialysis, aligned under Specialty Care service, at the VA Ann Arbor Healthcare System in Ann Arbor, MI. This position supports the Electronic Health Records Management (EHRM) system implementation. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Internal to an agency Current federal employees of the hiring agency that posted...

Apr 17, 2026
WayUp
Delivery Analyst
WayUp Lansing, MI
Delivery Analyst delivers data, data products, and information that drive our client's multi-channel marketing capabilities. They understand the details of our client's data and Acxiom's products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery Analysts strive daily to improve quality and adhere to standard processes and procedures. They work with clients and / or third-party vendors to begin to understand requirements and escalate issues with a focus on maintaining a seamless process flow. Analyzes, troubleshoots and modifies/changes processes and data to ensure efficient delivery of services to Acxiom clients. Maintains a broad understanding of Acxiom's processing and product capabilities and utilizes that understanding to optimize delivery of services. Mentors less experienced team members. THIS ROLE IS NOT ELIGIBLE FOR ANY TYPE OF SPONSORSHIP Delivery Analyst delivers data, data products, and...

Apr 12, 2026
Cornerstone OnDemand, Inc.
RVP, Account Management
Cornerstone OnDemand, Inc. Detroit, MI
The Regional Vice President (RVP), Account Management is a senior sales leader responsible for developing and executing the Account Management strategy across a large regional portfolio of Mid-Market and Enterprise clients. You will lead, inspire, and scale a high-performing team of Account Management leaders and Account Managers focused on customer retention, renewals, and incremental revenue growth. This role requires a seasoned executive who brings strong commercial acumen, operational rigor, and a passion for developing talent. You will partner closely with senior leadership across Sales, Customer Success, Product, and Professional Services to ensure customers realize the full value of Cornerstone's solutions and remain long-term strategic partners. In This Role, You Will... Strategic Leadership & Execution Own the regional Account Management strategy, defining the vision, operating model, priorities, and performance standards for the team....

Apr 06, 2026
Or
Director, Data Center Facility Operations
Oracle Lansing, MI
Job Description Leads enterprise-wide performance monitoring and real-time operational governance, ensuring standardized processes for shift operations, event management, escalation, incident command, and communications. Oversees capacity and readiness for critical infrastructure (power, cooling, controls, life safety, and physical security), ensuring sites are resilient, compliant, and audit-ready. Partners with executive leadership on multi-year operational, reliability, and financial targets; drives adoption of automation, telemetry, and predictive maintenance to reduce risk and improve mean time to restore (MTTR). Establishes crisis management standards, continuous improvement mechanisms, and a culture of operational excellence, knowledge sharing, and accountability. Leads major expansion and transformation initiatives impacting operational readiness, serves as senior liaison across regions, and oversees the full lifecycle of critical infrastructure and hardware...

Apr 05, 2026
Directive
Full time
 
Director of Revenue Operations (Remote US)
Directive Detroit, MI
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what’s expected - sparking demand for bold, innovative brands. If you live for performance, love solving hard problems, and want your work to actually mean something, you’ll fit right in. But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing. Ready to build something that breaks the mold? About The Role: We are seeking a Director of Revenue Operations & Strategy to lead...

Mar 22, 2026
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