Full time
My Auto Shop
Auckland, New Zealand
https://myautoshop.co.nz/ At My Auto Shop, we're on a mission to deliver car repairs to customers' doors nationwide. We are a dynamic and ambitious tech start-up that's looking for another motivated and customer-focused individual to join our team as a Customer Sales and Service Representative. This role involves managing customer inquiries, scheduling appointments, providing exceptional customer service, and assisting with sales initiatives. The ideal candidate will have excellent communication skills, a passion for helping customers, and the ability to thrive in a fast-paced environment. Key Responsibilities Customer Service * Act as the first point of contact for customers via phone, email, and online channels. * Provide accurate and timely information about services, pricing, and scheduling. * Address customer concerns, complaints, or feedback professionally and effectively. Sales Support * Promote the business's services to prospective and existing customers. * Upsell...


