Full time
University of Iowa
Iowa City, IA, USA
University of Iowa Health Care - Iowa River Landing is seeking a 100% Clinic Services Specialist . This position is responsible for scheduling patient appointments and visits in multiple outpatient clinics following the guidelines set forth by IRL and Patient Appointment Center (PAC). Participates in daily phone coverage for several departments utilizing the resources available to maintain the Ambulatory Care Services “Standards of Excellence”. Upholds IRL and the Patient Appointment Center best practices and is accountable for performing these tasks. Serves as mentor, role model, and service excellence ambassador for staff, co-workers, patients and visitors. May perform other duties as assigned. Job Description Responsible for scheduling patient appointments and visits in multiple outpatient clinics using the EPIC system. Assists with problem solving of scheduling issues. Follows the scheduling policies to facilitate all patient appointments. Attends scheduling staff...

